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United Airlines

IATA Code: UA
ICAO Code: UAL
International Call Sign: United

United Airlines was established in 1926 in the United States, and it is the biggest airline company in the world. UA's air routes cover 27 countries and 815 destinations. Its aircraft take off and land about 2,300 times every day. It is a member of Star Alliance. Through the operation of the Frequent Flyer Plan with other members, United Airlines provides passengers with Mileage Plus, allocated terminal lounges and check-in Facilities.

Company Culture

United Airlines fully implements a policy of varied and flexible business operations. It uses e-ticket worldwide. Due to the large number of countries it serves, it lays emphasis on the cultural blend and racial integration. Many ethnic minorities and foreign staff are employed in the company. United Airlines is committed to safety first, while offering passengers respectful, courteous and honest service.

Headquarters:

Elk Grove Village, Illinois, USA

Hubs:

Chicago O'Hare International Airport, Denver International Airport, San Francisco International Airport, Los Angeles International Airport, and Washington Dulles International Airport

Aircraft Fleet:

Up to May 2008, United Airlines has 30 Boeing 747-400, 19 Boeing 777-200, 33 Boeing 777-200ER, 35 Boeing 767-300ER, 97 Boeing 757-200, 25 Boeing 737-500, 63 Boeing 737-300, 97 Airbus A320 and 55 Airbus A319.

Flight No.	Departure From/Time	Arrival At/Time (Local)
UA888	Beijing Capital Airport/13:40	Los Angeles International Airport/12:28
UA850	Beijing Capital Airport/17:25	Chicago O'Hare International Airport/16:12
UA898	Beijing Capital Airport/19:00	Washington Dulles International Airport/19:21
UA858	Shanghai Pudong International Airport/13:45	Los Angeles International Airport/11:33
UA836	Shanghai Pudong International Airport/17:05	Chicago O'Hare International Airport/16:02

Contact Information in China

Reservation Tel: 800-810-8282
Mileage Plus Tel: 800-810-6767
Ticket Office Tel: 800-810-8282

Beijing Office

	Tel.	Fax	Address	Post Code	Business Hours
Reservation Center	(010)8468-6666 ext.1	(010) 6463-8364	Rm. C/D1, 15F, Tower A, Jiacheng Square, No.18 Xiaguangli, Beilu 3rdEast Ring Road, Chaoyang District	100027	Monday to Friday: 08:00-18:00 Saturday/Sunday/Holidays: 09:00 – 13:00
Mileage Plus	(010) 8468-6610	(010) 6468-6610	Rm. C/D1, 15F, Tower A, Jiacheng Square, No.18 Xiaguangli, Beilu 3rdEast Ring Road, Chaoyang District	100027	Monday to Friday: 09:00 – 17:00
Luggage Service	(010) 6453-0033	(010) 6453-2575	Rm.C5S082, Terminal 3, Beijing Capital Airport	100621	09:00 – 18:00
Air Cargo	(010) 8468-6666	(010) 6463-5636	Rm. C/D1, 15F, Tower A, Jiacheng Square, No.18 Xiaguangli, Beilu 3rdEast Ring Road, Chaoyang District	100027	09:00 – 18:00
Sales Office	(010) 8468-6666	(010) 6463-5636	Rm. C/D1, 15F, Tower A, Jiacheng Square, No.18 Xiaguangli, Beilu 3rdEast Ring Road, Chaoyang District	100027	09:00 – 18:00
Ticket Office	(010) 8468-6666	(010) 6463-8364	Rm. C/D1, 15F, Tower A, Jiacheng Square, No.18 Xiaguangli, Beilu 3rdEast Ring Road, Chaoyang District	100027	Monday to Friday: 09:00 – 18:00 Saturday: 09:00 – 13:00

Shanghai Office

Fax

	Tel.	Fax	Address	Post Code	Business Hours
Reservation Center	(021) 3311-4567	(021) 6391-6737	Rm.3301-3317, Building 33, Central Plaza, No.381 Huaihai Zhonglu	200020	Monday to Friday: 08:00 – 18:00 Saturday/Sunday/Holidays: 09:00 – 13:00
Mileage Plus	(021) 3311-4562	(021) 6391-6737	Rm.3301-3317, Building 33, Central Plaza, No.381 Huaihai Zhonglu	200020	Monday to Friday: 09:00 – 17:00
Luggage Service	(021) 6834-6136	(021) 6834-6961	Rm.B2-M02, Terminal Building 2, Shanghai Pudong International Airport	201202	09:30 – 18:30
Air Cargo	(021) 3311-4568	(021) 6391-6730	Rm.3301-3317, Building 33, Central Plaza, No.381 Huaihai Zhonglu	200020	Monday to Friday: 09:00 – 18:00
Sales Office	(021) 3311-4568	(021) 6391-6716	Rm.3301-3317, Building 33, Central Plaza, No.381 Huaihai Zhonglu	200020	Monday to Friday: 09:00 – 18:00
Ticket Office	(021) 3311-4567	(021) 6391-6737	Rm.3301-3317, Building 33, Central Plaza, No.381 Huaihai Zhonglu	200020	Monday to Friday: 09:00 to 18:00 Saturday: 09:00 – 13:00

Guangzhou Office

	Tel.	Fax	Address	Post Code	Business Hours
Reservation Center	(020) 8365-2345	(020) 8365-2689	Rm.G05, Garden Hotel, No.368 Huanshi Donglu, Dongshan District	510064	Monday to Friday: 09:00 – 18:00 Saturday: 09:00 – 13:00
Sales Office	(020) 8365-2345	(020) 8365-2689	Rm.G05, Garden Hotel, No.368 Huanshi Donglu, Dongshan District	510064	Monday to Friday: 09:00 – 18:00
Ticket Office	(020) 8365-2345	(020) 8365-2689	Rm.G05, Garden Hotel, No.368 Huanshi Donglu, Dongshan District	510064	Monday to Friday: 09:00 – 18:00

- Last updated on Nov. 03, 2022 -

Questions & Answers on United Airlines

Asked by Tommy Murphy from CHINA | Apr. 16, 2017 19:59

Is Today April 17's United Airline Flight 807 to Beijing on schedule at 14:40?

Is today''s United Airline Flight 807 on schedule to arrive inBeijing 14:40?

Answers (1)

Answered by Rosemary from CANADA | Apr. 16, 2017 22:04

It should be schedule at 14:20

Asked by Thelma Orbos from UNITED STATES | Sep. 01, 2016 13:53

Checking in a 3rd luggage

Am I allowed to check in a 3rd luggage for my flight from Washington DC, Narita, and Manila.? I heard that there are destinations where you cant. My flight confirmation is JG2R7M. For the first 2 luggages, they are free and mustweigh 50 lbs each. How much will I pay for the 3rd bag? Must it also weigh 50 lbs? Thanks for info.

Answers (1)

Answered by Hank from CANADA | Sep. 01, 2016 19:52

I think Washington DC and Manila should be OK. The third luggage should be in the same size and weight limitation and cost should be USD200. It would be better if you can confirm this with your airline directly or the website you used for booking

Asked by Qian,J from CHINA | Apr. 26, 2015 23:43

find terminal for checking in

I will leave Houston by taking UA1758 on 04-29-2015,for Being,China via Chicago. I need to know which terminal I could check in?

Answers (1)

Answered by Charles | Apr. 27, 2015 03:01

The website says the terminal A is for United Airlines. But if would be safer if you can call the airlines or airport for a confirmation.

Asked by Kaihua from CANADA | May. 17, 2014 19:52

Do I need to transfer baggage in LA through the Beijing => LA => Montreal route?

If I buy a route ticket that goes from Beijing to Montreal, with connection in LA, will I need to pick up baggages and then re-check them for the Montreal flight or will the baggage be automatically forwarded?

Answers (1)

Answered by Judy | May. 19, 2014 02:28

if you hold a connecting flight boarding pass you will be taken to the waiting area directly, but if you do not have the connecting flight boarding pass, you need to pick up your baggages and re-check them.
for detailed information, you'd better confirm with the airlines.