FAQs

 How to order the terra cotta warriors?
Are all terra cotta warriors available in three colors? In what sizes are they offered?
How well would the terra cotta warriors weather out there in the open?
What is my net purchasing cost? How do you charge delivery?
How do I take delivery? What arrangements are made to handle the goods at the port of entry?
How long it takes before I get my goods delivered, on placing my order?
Is there insurance coverage while the goods are in transit?
Where are you shipping the goods from? Where is your North American distribution center?
How do I pay the port charges? 

 How to order the terra cotta warriors?


Choose your favorite

Our Sales List includes a complete list of Terra Cotta Warrior replicas with vivid pictures and detailed info. Any piece makes a great gift which we can drop ship for you to almost all important ports in the world. Just choose the Merchandise Number of your favorite warrior and do not forget our egotistical warriors have three amazing colors. (black, terra cotta, bronze)

Right now, smart you have thoroughly researched what you want and decide to choose one of the warriors for your gifts or presents. At anytime you're ready to book your cruise, please first look through our How to Order below.

How to order

Using our Online Order: As you browse our product pages, click the "Online Order" link.

Our Online Order consists of three parts: Personal Details, Order Details and Remark.

  • For Personal Details, remember! We must have your complete address and contact info to fulfill your order and the phone, fax or email you offer should be applicable in case of any circumstance.
  • Before you fill Order Details, please read our Terms and Conditions.
  • Please make sure to input the RIGHT number of your favorite warrior with quality and color preference. Before you make the shipment choice, please read our Terms and Conditions for Shipping Information.
  • If you find any part of our form not suitable for choice, please write down your message in the Remarks
  • This order form will only work from Web browsers that have forms support. If your browser does not support forms or if you feel uncomfortable using this form, please submit your order by email.

Special Offer and Discount


If you are planning a large order or consider having some friends order with you and have the order shipped to one address, you can take advantage of the our Special Offer and Discount!

Talk2Us: We'd like to hear from you. You can contact us.
 

 Are all terra cotta warriors available in three colors? In what sizes are they offered?

A: Yes, all terra cotta warriors are available in black, yellow and bronze colors. They are being offered in full-, half-, third-, and three-quarters life-sizes.

 How well would the terra cotta warriors weather out there in the open?

A: It is not recommended to leave them out there for a long period. Their coats of paint could get washed off in the rain. However, their clay bodies may withstand the elements well enough.

 What is my net purchasing cost? How do you charge delivery?

A: The listed price does not include shipping. Packaging and destination determines delivery charges. It is at USD 190.00 per cubic meter for most North American shipped to addresses. We charge one cubic meter minimum. Anything over one cubic meter or part thereof would be prorated.

 How do I take delivery? What arrangements are made to handle the goods at the port of entry?

A: You are notified by fax or email several days before your order arrives. Information includes the carrier, arrival date, warehouse contact numbers, and payment amount. Our agent would then help you to clear customs and send you the necessary papers. You receive the shipment, on authority of the documents, at the warehouse.

 How long it takes before I get my goods delivered, on placing my order?

A: It takes 15 days to process export/import papers with various authorities before the goods leave China. Shipping takes around 40 days to North America, Southeast Asia and Australia. Europe and Mediterranean area takes between 60 and 80 days. South America and Africa may take from 80 to 100 days.

 Is there insurance coverage while the goods are in transit?

A: We are quoting you the CIF (cost, insurance and freight) price. That includes insurance against loss and damage.

 Where are you shipping the goods from? Where is your North American distribution center?

A: The goods leave China at the Port of Tianjin. They arrive at Los Angeles for distribution over North America.

 How do I pay the port charges?

A: The port authority will invoice you on the arrival of your shipment. You may have to pay it in two parts. The US conveyance agent administers a flat charge. The warehouse charges storage fee by the day.

- Last modified on May. 29, 2019 -
Questions & Answers on Terracotta Warriors FAQs
Asked by Sophie Pelletier from FRANCE | Aug. 22, 2016 06:38Reply
We have bought two horses almost ten years ago, and one of them needs to be re-colored.
Madam, Sir

Do you know the procedure to obtain the correct pigment?
We are looking for some of your advice in order to proceed to a proper restoration.

Best regards
Sophie Pelletier
Answers (3)
Answered by Pritt from DENMARK | Aug. 22, 2016 21:08
00Reply


Sophie, you can buy the pigment at the workshop or hardware store and paint it by yourself. But I personally advise you bring your horses to a pottery workshop to let the professional craftsman do the restoration. In this way, they should look perfect. May help.
Answered by Pelletier from FRANCE | Aug. 23, 2016 05:13
00Reply


Thank you very much for your prompt answer.
I would like to buy the pigment. Where should I buy them ?
Please take in consideration that we are living in France.
Best regards
Sophie Pelletier
Answered by Pritt | Aug. 23, 2016 21:31
00Reply


I heard that there is a China Town in Paris. Maybe you can go there to find the pottery store for the pigment.
Asked by Edward Puccio from USA | Jun. 16, 2016 13:07Reply
Can I purchase Bronze Pigment to refinish my terra cotta warrior from you on line?
Although it is not exposed to the elements the finish is becoming very uneven and it needs to be touched up. I would be willing to purchase the product to be shipped to me so that it matches correctly.
Answers (1)
Answered by TravelChinaGuide from CHINA | Jun. 16, 2016 20:50
00Reply


Dear Edward Puccio,

Thanks for contacting us. We are sorry to inform you that we don't provide this service nowadays. You are suggested to get it fixed in a special pottery workshop.

Have a nice day!
Asked by marcia dillon from USA | Apr. 24, 2016 14:26Reply
We put our warrior outside in the garden and the black finish washed off the back of the statue.
Is there anyway to repair this and can we weatherproof him so he can stay outside.
Thanks
Answers (1)
Answered by Nora from ITALY | Apr. 24, 2016 21:22
00Reply


Oh, Marcia. You cannot expose it to the sun. Paintings will fall off under the sunlight. You should put it inside the house.
Maybe you can use the pigment to fix it on your own. But it is suggested to take it to a pottery workshop and let the professional craftsman repair it.
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