China Sichuan Airlines

Airlines Code: 3U

Restructured in 2002, Sichuan Airlines Co. Ltd is based on its predecessor Sichuan Airlines, which was set up in 1986 and had its first flight in 1988. The new Sichuan Airlines Co. Ltd is sponsored together by Sichuan Airlines, China Southern Airlines, Shanghai Airlines, Shandong Airlines and Chengdu Gingko Restaurant Co., Ltd. Being sponsored by a variety of industries, Sichuan Airlines is able to offer comprehensive services.

So far, Sichuan Airlines operates over 130 flight courses connecting over 90 destinations all over the world. It has a slogan "Safety is Our Priority". Its staff take safety, qualified services and efficiency as their eternal pursuit. You will be sure to have a pleasant trip with it.



Headquartered in Chengdu, Sichuan Airlines takes Chengdu Shuangliu International Airport as its first base and Chongqing Jiangbei International Airport the second.

Chengdu Shuangliu International Airport has been put into use since 1956. Located in the north of Shuangliu County in Chengdu, it is about 16 kilometers (10 miles) from the city center. The airport is the busiest one in the middle and west China, with a large amount of passengers and cargos being transported to or from Chengdu. Now the airport has flights to and from over 60 major domestic. Also it is open to air traffic with about 25 foreign destinations including London, Paris, New York, Los Angeles, Tokyo, Seoul and Singapore.

Chongqing Jiangbei International Airport, situated at Lianglu Town in Yubei District of Chongqing, is 21 kilometers (13 miles) from the downtown area. Being one of the three air hubs in southwest China, the airport is the first in this area to open direct flights to European destinations. At present, it has over 70 flights to and from about 55 domestic and international destinations.

Aircraft Types:

Sichuan Airlines has the largest Airbus fleet in southwestern China. It now possesses 41 aircrafts including six European Airbus 321s, 19 Airbus 320s, 11 Airbus 319s and five Brazilian EMB 145s.

Contact Information:

Sichuan Airlines has two 24-hour ticket booking lines, +86-28-88888888 and 4008300999. It has a ticket office in Chengdu Shuangliu Airport. It also has booking offices in other major domestic cities such as Beijing, Shanghai and Guangzhou. Many of them are inside the cities' airports. Here is their contact information for your reference:

1. Chengdu Shuangliu International Airport Office
Tel: +86-28-85205995 / 85205445

2. Beijing Capital Internal Airport Office
Tel: +86-10-64595324 / 64590362

3. Shanghai Office
Address: No. 747, Dingxi Road, Changning District, Shanghai
Tel: +86-21-62808863 / 62810455
Fax: +86-21-62804976

4. Guangzhou Baiyun International Airport Office
Tel: +86-20-86123841

- Last modified on Jun. 29, 2018 -
Questions & Answers on China Sichuan Airlines
Asked by Victoria from USA | Jun. 22, 2018 17:17Reply
Booking problem
I would like to buy a ticket to Beijing from LAX, but when I was trying to pay this message appear:
Please be informed that the payer(card holder)shall be the passenger or one of the passengers. You may need to present the payment card during check-in at the airport. Otherwise, the risk caused hereby shall be undertaken by the passenger. Please be informed that there will be a balance between the order amount and your real payment amount or refund amount due to the international transaction fee you may pay and the different conversion rate. Please check with your card issuer for further details.
Since the purchase is a gift is not possible that the passengers name match the card holder, the gift if for my sister and our last names do match. Is there other way to prove at check in that the transaction is not corrupt? Im not going to be able to drop the person at the airport since we live in diferrent cities.

I hope theres a way to be able to purchase the ticket even though the names dont match with my credit card.

Answers (1)
Answered by TCG | Jun. 29, 2018 02:58

Thank you for your inquiry.

However, we are sorry that we are not Sichuan Airlines but a travel operator in China. For your inquiry, we suggest you to contact the airlines directly for confirmed information. Hope for your kind understanding ans wish you a nice day!
Asked by Gerd Haase from GERMANY | Aug. 22, 2017 01:56Reply
can I do a seat reservation upfront and if my luggage exceed 23 kg could I handle it from Germany
Answers (1)
Answered by Aaron | Aug. 22, 2017 04:15

You mean online checkin? It seems that it do not support online checkin for international flight
Asked by Britt from USA | May. 15, 2017 17:34Reply
Cancelling my flight
I need to cancel my Sichuan Airlines flight and I'm in Chengdu city and an English speaker. Do I need to go all the way to the airport or can they help me in one of the offices here in the city? Best to go in person to make changes or can they help an English speaker by phone?
Answers (1)
Answered by Gracie | May. 15, 2017 20:01

You can contact the airlines by 028-8888 8888 for the cancellation request. You can also cotact the website you used for booking for the cancellation.
Asked by Curt from USA | Mar. 01, 2017 11:35Reply
Mistake on Ticket
I mistakenly did not enter the first name of one of the two passengers on my round trip ticket from Beijing to Kunming. All of the other information is correct though, including middle names, passport info, birthdays, etc. Will I still be allowed to go on the flight? Or will I have to cancel the flight and buy another one?

Thanks in advance.
Answers (1)
Answered by Stella from USA | Mar. 01, 2017 21:46

Usually the first name is needed for flight ticket. It would be better if you contact the airlines first to see if possible to add your first name with a fee. Some airlines can make small modification of passenger information.
Asked by Cecilia Chan from USA | Jan. 11, 2017 15:00Reply
Can I have Sichuan Airlines Cargo contact tel. no. in Los Angeles
Answers (1)
Answered by Shawn | Jan. 13, 2017 02:46

I don't think they have a contact number in Los Angeles. Maybe you can try the number: + 86-28-8888-8888 .
Ask a Question
Question Summary (100 characters)
Details (optional) (2,000 characters)