China Eastern Airlines

Airlines Code: MU

China Eastern Airlines is one of the three largest state-owned airlines in China. Set up in 1988, the present scale formed by annexing the Northwest Airlines and integrating with Yunnan Airlines. Headquartered in Shanghai, the most developed city of China, its flight courses cover most cities across the country, connecting Asia, Europe, Australia and America. Until now, China Eastern Airlines possesses 168 large and middle-sized transport aircrafts, 22 airplanes and operates 450 domestic and foreign flight courses. Its emblem is a swallow flying between the sun and seas (the red semicircle stands for the sun and the blue semicircle is the symbol of the seas) symbolizing its safe and swift flights.

International Services Operated by Eastern Airlines

Asia

country short form city
The Kingdom of Cambodia Cambodia Siem Reap
Japan Japan Osaka, Fukuoka, Fukushima Hiroshima, Kagoshima, Nagoya, Nagasaki, Niigata, Okayama, Okinawa, Oita, Tokyo, Sapporo
The Republic of Korea Korea Cheju, Cheongju Seoul, Pusan, Taegu, Kwangju
The Republic of India India New Delhi, Mumbai
The Lao People's Democratic Republic Laos Vientiane
Malaysia Malaysia Kuala Lumpur, Langkawi
The Union of Myanmar Myanmar Mandalay, Rangoon
The Kingdom of Nepal Nepal Katmandu
Singapore Singapore Singapore
The Kingdom of Thailand Thailand Bangkok, Phuket
The Socialist Republic of Vietnam Vietnam Ho Chi Minh City

Note: China Eastern Airlines operates scheduled flight to Hong Kong and Macau.

Oceania

country short form city
Australia Australia Sydney , Melbourne

North America

country short form city
Canada Canada Vancouver
The United States of America United States Los Angeles, Saipan (belongs to America, but locates in Asia)

Europe

country short form city
The Republic of France France Paris
The Federal Republic of Germany Germany Frankfurt
The Russia Federation Russia Moscow
The Kingdom of Spain Spain Madrid
The United Kingdom of Great Britain and Northern Ireland The United Kingdom (UK) London

Special Services

1. Localized Services

In order to surmount language barrier, China Eastern Airlines has employed native stewards for different courses including stewards from Japan, Korea and Italy. With the same cultural background and language habits, passengers will feel more comfortable to enjoy the flight.

2. For Festivals

On every national holiday including May Day, National Day, New Year's Day and Spring Festival, the attendants will be in attires of traditional Chinese style and passenger compartments will be decorated full of festival atmosphere. Though traveling around the world, passengers will celebrate these holidays in the air all the same.

3. Unaccompanied Children

China Eastern Airlines has one service called 'little travelers' which is designed for those children who travel alone and from 5 to 12. Passengers should apply for this service in any of its ticket office when booking a ticket with concerned documents and certificates. Children under this service will be carefully attended until she or he is received by the appointed person when applying.

4. For the Disadvantaged

If a wheel chair is need, please inform them when booking the tickets. In this case, a wheel chair is prepared for you both at the starting station and at the destination, as much relief your worries on boarding and alighting.

5. Pets on the Plane

With the agreement by China Eastern Airlines, little sized animals such as family domesticated puppies, cats, birds can be carried on the plane as cargos. Applies should be made when booking the tickets and its host must agree with rules by the airline. Animals are not allowed to be taken along in the cabin but transported as goods. Animals that will be taken to another country must have required certificates such as certificates on health, a certificate that proves it has been injected inoculations and has permission to enter another country. Out of inadequate equipments, flights to Hong Kong, Okayama, and Sydney do not have this service.

6. Customer Services
24-hour hotline: +86-21-95530

- Last modified on Apr. 19, 2019 -
Questions & Answers on China Eastern Airlines
Asked by Dorji Gyelshen from BHUTAN | Apr. 09, 2019 23:39Reply
can I change my return travel dates?
Answers (1)
Answered by TravelChinaGuide | Apr. 19, 2019 05:18
00Reply


Thank you for your inquiry.
Would you please kindly advise us if you booked the ticket with us, TravelChinaGuide? If yes, would you please kindly advise us your tracking number so we can check your booking details? If you booked the ticket with airlines directly, you would need to contact the airlines directly. Hope for your kind understanding.
Asked by karl ritz from USA | Jun. 23, 2018 13:49Reply
I wnt to have my flight from st. paul minn to cebu P.I. 25 oct 2018 confirmed booking nr.48400178
e ticket 781704867711/12
Answers (1)
Answered by TCG | Jun. 29, 2018 02:56
00Reply


Thank you for your message.

However, we are sorry that we are not the Eastern Airlines, but TravelChinaGuide, a travel operator. For your flight booking, we suggest you to contact the airlines or the website you used for booking for detailed information. Hope for your kind understanding.
Asked by Madhukar Rana from NEPAL | Mar. 14, 2018 03:12Reply
Baggage Collection
Dear Sir /Madam,

Iam travelling from Vancouver to Kathmandu by China Eastern Airlines via Kunming and one stop in Nanjing in Economic class so do I have to collect my baggage in Kathmandu or I have to recheck my baggage in Kunming airport for Kathmandu?
Answers (1)
Answered by Leroy | Mar. 15, 2018 04:34
00Reply


You would need to recheck your luggage in Kunming airport during the connection.
Asked by Kas from SOUTH AFRICA | Sep. 12, 2017 13:43Reply
How to make online booking on China Eastern Airlines
I am from South Africa. I would like to book flights on China Eastern airline as follows;
Osaka to Shangai
Shangai to Beijing
Please advise
Kas
Answers (1)
Answered by Ladonna from MEXICO | Sep. 12, 2017 22:40
00Reply


You can use the departure/arrival city and travel date to check the flight schedule and price on their website first
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