Postal Service - China Post

China Post
China Post

China Post is the official postal service in China, offering both domestic and international mail and parcel services. With the rapid development of online shopping and international trade, more and more parcels and packages are transported by post from China to the whole world. Here, TCG introduces the international parcel services of China Post.

A parcel is usually delivered through the following three transport means: 

 AIR: a parcel is transported by air directly and received in 7 – 15 working days. It is fast and safe, but expensive. 

 SAL: short for Surface Air Lifted. Ships, buses, and trains are used within the sending and receiving countries, but air transport is used between countries. Land and sea transport are used if there are no flights. Usually it takes 15 – 20 working days. The cost is lower than air mail. 

 SURFACE: a parcel is transported via land and sea transport. It is cheap, but takes 40 – 70 working days.

After you order something from an online Chinese supplier, you may be asked to choose means of shipment. The Chinese supplier tends to use the postal services of China Post, as they are economic and convenient, although usually slow. China Post has the following services:

China Post Mail

It includes Small Parcel and Large Package services. Registered mail can be tracked through China Post Tracking system.

A Small Parcel is suitable for items weighing less than 4.4 lb (2 kg). The total of the length, width and height of its outer package must not exceed 35 in (90 cm), and neither the length, width or height must exceed 24 in (60 cm). A Small Parcel is very cheap, especially for international mail. It can reach almost everywhere in the world, as long as there is a post office. It is safe and can be tracked if registered. It takes 5 – 10 days to reach other Asian countries, 7 – 15 days to America and Europe, and 7 – 30 days to other countries. Air mail takes about 15 working days, SAL mail takes about 30 days, and surface mail takes one to two months. The tracking number of a small parcel usually begins with “R”, "P” or “V” and ends with “CN”.

Postal Service in China
Post Truck Delivering Packages

Large Package is good for items between 4.4 - 66 lb (20 – 30 kg) in weight. A large package can be sent through Air, SAL or Surface mail, and it is economical, much cheaper than EMS, DHL and other express mail services. As it is operated by China post, a large package can reach anywhere that has a post office. Normally, a large package reaches American and European countries from China in 10 – 20 days, but a surface mail takes one to two months. The shipping time will be longer to other countries. The tracking number usually begins with “C” and ends with “CN”


EUB is often used by eBay sellers to deliver items to USA, Australia and UK buyers. The items must not exceed 4.4 lb (2 kg) in weight. The total of the length, width and height of the outer package must not be more than 35 in, and neither the length, width or height can be longer than 24 in. An EUB parcel reaches its destination in 7 – 10 working days. The tracking number of an EUB parcel from China begins with “L” or “A” and ends with “CN”. The tracking information is available at EMS tracking system.


Short for Express Mail Service, EMS is a global mail service operated by post offices of the whole world, and China Post is one of its operators. The maximum weight of an EMS parcel is 44 - 88 lb (20 – 40 kg) for different destinations. There are five categories: 44 lb (20 kg), 55 lb (25 kg), 66 lb (30 kg), 68 lb (31 kg), 69 lb (31.5 kg), 77 lb (35 kg) and 88 lb (40 kg).  It is faster than China Post Mail, but much more expensive. An EMS parcel from China is usually promised to reach its destination country within 7 working days. Its tracking number begins with “E” and ends with “CN” and can be tracked through EMS tracking system.

Another service is China International Express, which is operated by Chinese EMS and TNT. It can reach more destinations than EMS, but the postage rate and weight limit are the same as EMS. The tracking number begins with "CT” and ends with “CN”, and can be tracked through EMS tracking system.


1. China Post is not the only postal service in China. Other postal services, such as TNT, DHL, Federal Express and UPS, are also available. China Post, however, is the most economical international postal service, although it is the slowest. After ordering an item from a Chinese supplier, you can choose any available postal service. 

2. The postage is charged according to the size, weight, transportation means and different services. Normally, China Post Small Parcel is the cheapest and EMS is the most expensive. The international postal services are more expensive than EMS. The postage for an air mail is almost twice as much as surface mail. 

3. The transit time is subject to change. Any delay could be caused by bad weather, customs check, inspection, invalid address or number, and so on. Therefore, the actual delivery time is usually longer than the promised time. 

4. For online shoppers it is best to use legal and large postal services and it is better to pay or confirm the payment after you receive your parcels. In most cases, your parcel will not get lost. According to the statistics of a professional tracking website, it takes as long as 180 days and as short as 3 days for a parcel to reach its destination from China, and most parcels have been successfully delivered. Read more for Tips to Avoid Online Shopping Traps.

Further Reading:
FAQ on China Postal Service
Postage Rate of China Post International Parcels

- Last modified on May. 06, 2019 -
Questions & Answers on China Postal Service
Asked by Baraa Rad from USA | Jul. 14, 2019 16:36Reply
Package held at delivery depot
The package I mailed to China is held at deliver depot since July 4th... when will it resume delivery to the destination?
Tracking # EW004967430US
Answers (1)
Answered by Austin from FINLAND | Jul. 15, 2019 20:54

Your package has already arrived at a local delivery point. You need contact the local post office and get the package by yourself.
Asked by Anna from LATVIA | Jul. 12, 2019 04:27Reply
Hello. Could you, please, help me? I would like to know, why my parcel is still in China? Almost 15 days there, according tracking information parcel going from one point to other and back. How long I need to wait? When it will be departed from China? Tracking number is RP629992825CN
Thank you.
Answers (1)
Answered by Cooper from UKRAINE | Jul. 15, 2019 20:58

The latest logistic information indicates that your package has been dispatched or departed from its country of origin. Don't worry. The situation is normal. You should wait patiently for a few more days.
Asked by Samanta from UNITED STATES | Jul. 09, 2019 10:01Reply
Tracking ID: LT859774427CN NOT DELIVERED
Hello, my tracking ID: LT859774427CN shows that it was delivered last Monday, July 8. I spent all day at home and never received this package, I already check the mailbox and the main door entrance. Where is my package?
Answers (3)
Answered by Olivia from UNITED KINGDOM | Jul. 09, 2019 19:01

Well, I found the same information with you. You should contact the local post office as soon as possible and figure out the problems.
Answered by Samanta from UNITED STATES | Jul. 09, 2019 21:23

Could you please provide the phone number or email I can reach out to. I haven’t been able to find it. Thanks !
Answered by Olivia | Jul. 10, 2019 20:32

Oh, sorry, I cannot find the the post office in your local place.
Asked by Kaleeswaran from INDIA | Jul. 07, 2019 09:12Reply
Hi my parcel tracking number is RT449938120CN, when can i expect the delivery?
Answers (1)
Answered by Doris from DENMARK | Jul. 07, 2019 20:42

Sorry, I cannot find the logistic information about your package. Please recheck the tracking number.
Asked by Rasika Sharmila Liyanarachchi from SRI LANKA | Jul. 06, 2019 03:44Reply
My order tracking number RP635891732CN is deliver to sri Lanka?
Answers (1)
Answered by Dorothy from DENMARK | Jul. 07, 2019 20:45

It hasn't arrive at Sri Lanka yet. Your package has already departure from outward office of exchange on July 5th, 2019. You should wait patiently for a few more days.
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