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TripAdvisor Reviews
Traveler Overview 5.0
Based on traveler reviews
davinab777
Another Great Experience!Candy did it again! This was my second time touring Beijing with Candy through China Travel Guide, and once again, she exceeded expectations. This time, I had the joy of sharing the experience with my husband and my mom, which made it even more special.
Candy was incredibly knowledgeable, patient, and attentive throughout the tour. She never rushed us, thoughtfully answered all of our questions, and showed genuine care, especially by assisting my mom with walking support as she made her MoreCandy did it again! This was my second time touring Beijing with Candy through China Travel Guide, and once again, she exceeded expectations. This time, I had the joy of sharing the experience with my husband and my mom, which made it even more special.
Candy was incredibly knowledgeable, patient, and attentive throughout the tour. She never rushed us, thoughtfully answered all of our questions, and showed genuine care, especially by assisting my mom with walking support as she made her way up the Great Wall. Candy also went out of her way to take photos for us, helping us capture meaningful family memories.
Thank you, Candy, for another unforgettable experience. If you are looking for an exceptional tour guide in Beijing, Candy is your girl! Less
Evan
Absolute necessity for first time visitorsOur guide, Helen, was experienced and knowledgeable, warm and friendly, and goes out of her way to make the short 3+ hour absolutely packed with interesting things + bringing us through the absolute essentials of Tiananmen Square and the Forbidden City. For the amount paid, this is definitely worth it - much better than any AI generated itinerary.
Speaks fluent English, code switches between Chinese and English if she knows you understand. Knows where the crowds are, and brings you MoreOur guide, Helen, was experienced and knowledgeable, warm and friendly, and goes out of her way to make the short 3+ hour absolutely packed with interesting things + bringing us through the absolute essentials of Tiananmen Square and the Forbidden City. For the amount paid, this is definitely worth it - much better than any AI generated itinerary.
Speaks fluent English, code switches between Chinese and English if she knows you understand. Knows where the crowds are, and brings you through the tour-guide-only shortcuts, allowing us to skip through majority of the queue and avoid the dangerous icy slippery areas, and helped us take awesome photos as well! Warm and friendly, our "Helen's family" had a great time :) Less
Do Y
Exceptional TCG Tavel ConsultantI like to give Emily Xin, our TCG Travel Consultant, a 5 star rating on the stellar planning and organizing of our 26 days customized private China Tour for 16 people. She provided an itinerary base on our interest and dates. We were able to revise the itinerary almost up to before our travel. Our itinerary was complicated by different tour options for different people in the group and varied arrival and departure dates and times. Emily was able to coordinate all the variation flawlessly. MoreI like to give Emily Xin, our TCG Travel Consultant, a 5 star rating on the stellar planning and organizing of our 26 days customized private China Tour for 16 people. She provided an itinerary base on our interest and dates. We were able to revise the itinerary almost up to before our travel. Our itinerary was complicated by different tour options for different people in the group and varied arrival and departure dates and times. Emily was able to coordinate all the variation flawlessly.
Emily kept in touch with us throughout the trip through Wechat to make sure all was going well. When someone left his cellphone on the tourbus on the way to the airport, we were able to contact her and she immediately contacted the bus driver and return the phone. Without our knowledge, Emily organized a birthday cake surprise at one of our dinner that made the trip very special !!!
Our 26 day trip to Beijing, Xian, Chengdu, Jiuzhaigou, Yangze Cruise, Zhangjiajie, Fenghuang, Guangzhou, Guilin and Shanghai was amazing and made more memorable by all the phenomenal tour guides at each city. I definitely give our trip with TCG a 5 star rating and will recommend TCG to others and will use them again in the future.
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Roger
Best holiday and experience of my life!The 14-day tour of China was the best holiday and experience I have had in my life. The organisation from Travel China Guide was first class. The hotels were five star and excellent, all of the tour guides were very interesting and went the extra mile to help our tour group, and the tour locations were superb. The pace of the day and all of the visits was just right. Travel China Guide provided excellent help beforehand with logistics such as mobile connectivity, paying for things in China etc MoreThe 14-day tour of China was the best holiday and experience I have had in my life. The organisation from Travel China Guide was first class. The hotels were five star and excellent, all of the tour guides were very interesting and went the extra mile to help our tour group, and the tour locations were superb. The pace of the day and all of the visits was just right. Travel China Guide provided excellent help beforehand with logistics such as mobile connectivity, paying for things in China etc The person who had organised the tour group from Travel China Guide even came to meet us at our hotel in Xi'an. Amazing! Can't wait to go back. Less
Biz A
Amazing Small Group Tour with Helen!We joined the small group tour to Tiananmen Square, Forbidden City, and Mutianyu Great Wall, and it was truly one of the best experiences of our Beijing trip!
Our guide Helen was amazing, she is very nice, friendly, and patient, and she always made sure everyone in the group was comfortable. She shared many interesting stories and historical details, which made each place come alive. Her explanations were clear and engaging, and she also helped us take many beautiful photos!
The MoreWe joined the small group tour to Tiananmen Square, Forbidden City, and Mutianyu Great Wall, and it was truly one of the best experiences of our Beijing trip!
Our guide Helen was amazing, she is very nice, friendly, and patient, and she always made sure everyone in the group was comfortable. She shared many interesting stories and historical details, which made each place come alive. Her explanations were clear and engaging, and she also helped us take many beautiful photos!
The tour was well-organized, timing was perfect, and the Great Wall section at Mutianyu was absolutely stunning. We enjoyed every moment of this trip.
Highly recommended for anyone visiting Beijing, thank you Helen for such a memorable day! Less
Traveler Overview 5.0
Based on traveler reviews
VB
Incredible experienceThis tour was an absolutely incredible deep dive into China's history and left me in awe of the Terracotta Army.
Our guide, Lily, was exceptional; her passion for the history made every explanation fascinating and easy to understand. She navigated the sites with perfect efficiency, ensuring we saw all the highlights without feeling rushed. The small group size made the experience intimate and allowed for plenty of personal questions.
I highly recommend this tour with lily—it's a MoreThis tour was an absolutely incredible deep dive into China's history and left me in awe of the Terracotta Army.
Our guide, Lily, was exceptional; her passion for the history made every explanation fascinating and easy to understand. She navigated the sites with perfect efficiency, ensuring we saw all the highlights without feeling rushed. The small group size made the experience intimate and allowed for plenty of personal questions.
I highly recommend this tour with lily—it's a truly unforgettable 5-star experience and a must-do for any visitor to Xian. Less
Wayne S
Family Trip to Mt. HuashanVery scenic area and our guide Roger, is very knowledgeable and informative. Roger is also very accommodating and flexible since he only had to manage one small group of us.
It was not very crowded and the weather was nice when we visited.
The driver picked us up and dropped us off at the hotel so we didn't have to worry about transportation or go to a meeting point, which was convenient.
Blackgoh
Unique Local InsightsCeline, the tour guide in Xi'an, is exceptional thoughtful and able to transform a standard historical tour into a deeply personal and enriching journey for us. She weaves compelling narratives about the Terracotta Army, the City Wall, and the Muslim Quarter, connecting the past to the present in a way that resonates with visitors.
michaeld32
Ace tour guide Carol Chen was ideal for taking us to visit the Terracotta Warriors and more besides!I booked this tour primarily to see the Terracotta Warriors because I realised that travel from the City Centre was not straightforward as the site is 25 miles away , and also because the large crowds might be bewildering when buying tickets and knowing where to go.
An additional bonus was that not only only did we visit the Terracotta Warriors in the morning, but we also visited other intriguing and historic sites in the City Centre in the afternoon.
I was the first to be picked MoreI booked this tour primarily to see the Terracotta Warriors because I realised that travel from the City Centre was not straightforward as the site is 25 miles away , and also because the large crowds might be bewildering when buying tickets and knowing where to go.
An additional bonus was that not only only did we visit the Terracotta Warriors in the morning, but we also visited other intriguing and historic sites in the City Centre in the afternoon.
I was the first to be picked up by the mini-bus from my hotel ( early start ! ) and was greeted by Carol Chen our English-speaking tour guide - she was very friendly and chatty, and helped me practise my ( limited ) Mandarin.
She gave us lots of tips, including about the elbow-shoving to view the warriors!
Everything was extremely well-organised, and although it was a long but enjoyable day, it was actually my one day off because all I had to do was to " follow the flag " !
Even the meal was organised as well as souvenir shopping. Drop-off was not very far at all from the hotel.
If I had organised this trip myself, I doubt if I would have saved much - if any - money, but I was freed from the burden of navigating confusing websites and bus networks - there is no direct regular public transport to the site, so travelling by mini-bus was ideal and our driver drove safely and sensibly.
So, to summarise , TravelChinaGuide is not only an ideal company to use for tours such as this, but also can book rail tickets and handle all other aspects of getting around a vast country which can be very confusing for non-Chinese speakers.
It was a long day, too, for Carol, but she handled it all brilliantly and I have no hesitation in recommending her services. Less
vickyed888
ANOTHER FANTASTIC CHINA TOURMy wife and I recently undertook a tour of 5 cities in China. We had previously used the services of TRAVEL CHINA GUIDE and were highly satisfied on that occasion. So, Travel China Guide was our obvious choice this time round. Again, we were not disappointed ... thanks, in no small way, to their travel consultant, EMILY XIN. Emily was absolutely superb! She was always prompt in replying to all our emails (and there were NUMEROUS!). She didn’t hesitate to make suggestions or to give advice … all MoreMy wife and I recently undertook a tour of 5 cities in China. We had previously used the services of TRAVEL CHINA GUIDE and were highly satisfied on that occasion. So, Travel China Guide was our obvious choice this time round. Again, we were not disappointed ... thanks, in no small way, to their travel consultant, EMILY XIN. Emily was absolutely superb! She was always prompt in replying to all our emails (and there were NUMEROUS!). She didn’t hesitate to make suggestions or to give advice … all wth OUR interests in mind. Even after we started our journey across China, she kept in touch and, just before our last stop (Shanghai), she dropped us a message to make sure that we didn’t miss our guide. Now that’s what we call “Customer Service Par Excellence”! Needless to say, TRAVEL CHINA GUIDE comes highly recommended … and so does EMILY XIN! Less
Traveler Overview 5.0
Based on traveler reviews
travelbudis
Great and memorable Shanghai tour with Ryan!This was our second time touring China with TravelChinaGuide and we are happy that we did. We really enjoyed having Ryan as our tour guide. He is funny, accommodating, and knowledgeable about the city's history and landmarks. The tour pace was just right, we don't feel rushed at each places. We liked how the tour is catered for our small group of two people. Thank you Ryan, Wendy, and TravelChina guide for making our Shanghai trip a pleasant and memorable one. We hope to visit China again with MoreThis was our second time touring China with TravelChinaGuide and we are happy that we did. We really enjoyed having Ryan as our tour guide. He is funny, accommodating, and knowledgeable about the city's history and landmarks. The tour pace was just right, we don't feel rushed at each places. We liked how the tour is catered for our small group of two people. Thank you Ryan, Wendy, and TravelChina guide for making our Shanghai trip a pleasant and memorable one. We hope to visit China again with your tour in the future! Less
kemohoshi
Definitely worth itDid a last minute booking because I was not prepared for how big Shanghai was and was able to secure a private all day tour. Ryan, our tour guide, not only showed up early but had a driver ready to go. He took us to all the important spots on our list and answers all our questions. Zero language barrier. He even helped us order coffee and lunch. The ferry ride was a perfect way to see the city and talk about the history. Ryan definitely knew the city and provided insider tips to navigate the MoreDid a last minute booking because I was not prepared for how big Shanghai was and was able to secure a private all day tour. Ryan, our tour guide, not only showed up early but had a driver ready to go. He took us to all the important spots on our list and answers all our questions. Zero language barrier. He even helped us order coffee and lunch. The ferry ride was a perfect way to see the city and talk about the history. Ryan definitely knew the city and provided insider tips to navigate the city. Highly recommend having him as your guide because he worked around our pace. Less
Terry W
An excellent day tour of ShanghaiWe had a great tour with our guide Helen. Everything went smoothly from the hotel pick up to the hotel drop off. Helen guided us through the beautiful Yu Garden after which we had some free time to explore the adjacent shops. Then we were driven to the Bund area for an hour long boat tour on the Huangpu river. Lunch was included at a very nice Chinese restaurant and we finished the day with some time in the Shanghai museum. An excellent day out with a very knowledgeable guide. Highly recommend MoreWe had a great tour with our guide Helen. Everything went smoothly from the hotel pick up to the hotel drop off. Helen guided us through the beautiful Yu Garden after which we had some free time to explore the adjacent shops. Then we were driven to the Bund area for an hour long boat tour on the Huangpu river. Lunch was included at a very nice Chinese restaurant and we finished the day with some time in the Shanghai museum. An excellent day out with a very knowledgeable guide. Highly recommend this tour. Less
Carrie
A great way to see Shanghai in a dayOur day tour in Shanghai was a great experience and Juliet was an excellent guide. She was very informative and we enjoyed our time with her. The restaurant for lunch she chose was delicious and very reasonably priced. A great way to experience Shanghai in a day.
Pablo K
Lovely Shanghai!We had a wonderful trip to Shanghai!
Our accommodations were amazing. We stayed at the Radisson Blu Hotel in the center of the city. We enjoyed a tour of Shanghai Tower which had an incredible view of the city. Day cruise, beautiful lunch, tea tasting and shopping helped round out our first day. The second day we made a drive to the famous Tongli Water Town. What a history lesson to be had! The most incredible lunch with tea and live music was had at a local restaurant. A peaceful and much MoreWe had a wonderful trip to Shanghai!
Our accommodations were amazing. We stayed at the Radisson Blu Hotel in the center of the city. We enjoyed a tour of Shanghai Tower which had an incredible view of the city. Day cruise, beautiful lunch, tea tasting and shopping helped round out our first day. The second day we made a drive to the famous Tongli Water Town. What a history lesson to be had! The most incredible lunch with tea and live music was had at a local restaurant. A peaceful and much needed relaxing day. Our tour guide Bonnie was a gracious host with vast knowledge about both Shanghai and China. Our stay in Shanghai was a highlight of our China trip! Less
Traveler Overview 5.0
Based on traveler reviews
vickyed888
GORGEOUS GUILINMy wife and I recently undertook a trip to China which saw us visit the cities of Guangzhou, Guilin, Chongqing, Hangzhou and Shanghai. Every city in China has its unique attractions and, no doubt, the feature which made Guilin stand out was its limestone hills/ mountains. It is easy to see why people rate Guilin as the most beautiful place in China. Of course, the 4 hour cruise down the Li River is a must and an experience not to be missed or forgotten. Another outstanding "feature" of our time MoreMy wife and I recently undertook a trip to China which saw us visit the cities of Guangzhou, Guilin, Chongqing, Hangzhou and Shanghai. Every city in China has its unique attractions and, no doubt, the feature which made Guilin stand out was its limestone hills/ mountains. It is easy to see why people rate Guilin as the most beautiful place in China. Of course, the 4 hour cruise down the Li River is a must and an experience not to be missed or forgotten. Another outstanding "feature" of our time in Guilin was our tour guide, Oscar Lu. He was not only knowledgeable about the place but he also made his narratives so interesting. Above all, he was always sensitive and attentive to our needs and always looked at things from our perspective. When it was time for our train trip to Chongqing, he gave us a map of the station in Chongqing so that we would know exactly where to go when we got there. He even gave us the name and contact number of the person who was meeting us. Having missed our guide at another station, we greatly appreciated this thoughtful gesture on Oscar's part. Once again, A HUGE THANK YOU, OSCAR!
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Sandy D
Guilin and areaWe stayed 3 nights in this wonderful area. 2 nights at the Shangri La (superb) in Guilin and one night in Yangshuo. We did the Li river cruise, the night spectacular (rivals Fantastmic), bamboo river rafting, biking through rice fields, tasting fruit, climbing 500 steps up a mountain for gorgeous views, an evening lake cruise downtown Guilin, tea tasting and much more. What a treat. Our guide Samantha was the best part of this leg of our trip!
Great English skills, very knowledgeable, MoreWe stayed 3 nights in this wonderful area. 2 nights at the Shangri La (superb) in Guilin and one night in Yangshuo. We did the Li river cruise, the night spectacular (rivals Fantastmic), bamboo river rafting, biking through rice fields, tasting fruit, climbing 500 steps up a mountain for gorgeous views, an evening lake cruise downtown Guilin, tea tasting and much more. What a treat. Our guide Samantha was the best part of this leg of our trip!
Great English skills, very knowledgeable, attentive, friendly, just one of the nicest people you can meet. She was ready with new ideas for what to do in addition to what we had planned! Just the best! Less
Danielle W
Best tour guide ever - GuilinI have traveled all over the world and been lucky enough to have many, many amazing tour guides. Lily is the best of the best. She is extremely knowledgeable, caring and kind, nurturing, fun, funny, flexible, and an all-around amazing human. It's not often that a tourist would visit a tourist destination and leave missing the tour guide the most, but I feel like I made a lifelong friend in Lily Cao and I'm so grateful to have had the privilege of being guided through beautiful Guilin by her. MoreI have traveled all over the world and been lucky enough to have many, many amazing tour guides. Lily is the best of the best. She is extremely knowledgeable, caring and kind, nurturing, fun, funny, flexible, and an all-around amazing human. It's not often that a tourist would visit a tourist destination and leave missing the tour guide the most, but I feel like I made a lifelong friend in Lily Cao and I'm so grateful to have had the privilege of being guided through beautiful Guilin by her. Lilly, thank you for an amazing few days. I will cherish the memories forever and be back soon. Much love and gratitude. Less
cld3m
Beyond Exceptional GuideMy wife and I just completed our first trip to China. We visited Beijing., Xi’an, Shanghai and Guilin. I would like to recognize one of our guides in particular,Lily Tao, our guide in Guilin. Lily is an exceptional guide and and an absolutely wonderful person. She is informative, knowledgeable, supportive, sensitive to her client’s needs, and there are no limits on what she is prepared to do to make her clients experience, rewarding and memorable. I cannot recommend her highly enough. We are MoreMy wife and I just completed our first trip to China. We visited Beijing., Xi’an, Shanghai and Guilin. I would like to recognize one of our guides in particular,Lily Tao, our guide in Guilin. Lily is an exceptional guide and and an absolutely wonderful person. She is informative, knowledgeable, supportive, sensitive to her client’s needs, and there are no limits on what she is prepared to do to make her clients experience, rewarding and memorable. I cannot recommend her highly enough. We are grateful for her guidance, attention to detail, and devotion to providing the best possible experience tailored to the needs and desires of her client. I have already recommended Lily to other members of my family and consider it and honor to be able to write this review. Less
Akshata J
Very good experienceI did the 3 day Guilin tour, with this day tour included. Our guide, Monica, spoke excellent English and was very proactive in explaining the history and culture of Guilin to us. The tour company also catered well to our dietary requirements, which I appreciated. They also organised good quality hotels and a driver for us. The Li river cruise was also of high quality, and the scenery was beautiful. No negative experiences.
Traveler Overview 5.0
Based on traveler reviews
Alex K
Wonderful Guide for Chengdu ExperienceOur 2-day tour of Chengdu with Bella was the highlight our China trip. Her perfect English, deep cultural knowledge, and thoughtful service made the trip comfortable and memorable.
The morning visit to the Panda Base was the absolute highlight. By arriving at opening, she secured the best spots to witness the heartwarming sight of a mother panda bonding with her cubs. We also saw other pandas including red pandas.
On the boat cruise to see the Leshan Giant Buddha, Bella ensured we had the MoreOur 2-day tour of Chengdu with Bella was the highlight our China trip. Her perfect English, deep cultural knowledge, and thoughtful service made the trip comfortable and memorable.
The morning visit to the Panda Base was the absolute highlight. By arriving at opening, she secured the best spots to witness the heartwarming sight of a mother panda bonding with her cubs. We also saw other pandas including red pandas.
On the boat cruise to see the Leshan Giant Buddha, Bella ensured we had the prime viewing position.
From the lively Jinli Street to the serene Wenshu Monastery, Bella’s insights were invaluable. She shared her extensive knowledge of Buddhism, which was especially meaningful for the Buddhist member of our group.
Bella consistently checked in with us, prioritized our safety and comfort, and handled logistics like our onward train journey with meticulous care - even confirming stops and boarding details.
Bella’s passion for her profession is evident in everything she does. We have no doubt she has a very bright future and highly recommend her to anyone visiting Chengdu. Less
Cynthia C
Chengdu day tripA 1 day trip to Chengdu. Our tour guide Charles was excellent. He showed us the beautiful City of Chengdu. Our first stop was the Panda Research Center. It was a lot of fun seeing so many Giant Panda’s, some sleeping perched high in the trees, others eating and being playful. Next, we had an authentic Sichuan lunch, Charles ordered for us, everything was delicious, especially the beef, pork and vegetable dishes. Our next stop was Kuanzhai Alley, a lively area. We strolled the alleyway and MoreA 1 day trip to Chengdu. Our tour guide Charles was excellent. He showed us the beautiful City of Chengdu. Our first stop was the Panda Research Center. It was a lot of fun seeing so many Giant Panda’s, some sleeping perched high in the trees, others eating and being playful. Next, we had an authentic Sichuan lunch, Charles ordered for us, everything was delicious, especially the beef, pork and vegetable dishes. Our next stop was Kuanzhai Alley, a lively area. We strolled the alleyway and enjoyed the shops, and beautiful ancient architectural scenery. Charles was an excellent tour guide he explained all the sights, he’s very knowledgeable and most of all very nice and friendly. I would highly recommend his tour. Less
Teresa moore
Chengdu - Pandas and ParksWe did this day trip through an organised 10 day tour of China. Julie and our driver were punctual and polite. Julie was knowledgeable and friendly. We had a fabulous time with the Pandas and thoroughly enjoyed the rest of the day visiting the historical sites. Julie gave us a small gift of a fan which we decorated with calligraphy and pictures whilst we had traditional tea in peoples park. A really lovely day Julie thank you.
NorthStar598339
Pandas and all things nice!Chengdu was really fun to visit. Of course, seeing the pandas was the highlight but Chengdu had a lot more to offer. The Jinsha Site museum was beautiful and the People's park was fun! Our guide, Julie was lovely and helped us spot pandas and take photos. She also took us to a brilliant coffee place and helped us with organising lunch. She had a lovely sense of humour and was a delightful guide.
AveMar
Panda sweet hospitalityVisiting Chengdu was an amazing experience but what made the whole experience more carefree was our guide Mrs. Claire Chen. One of the most smiling, polite, kind and knowledgeable guides we had. I doubt if someone knows more things about Panda than Claire. She was very helpful showing us everything we requested and more. Moreover, we discovered that she is a great foodie who guided us to the best places to taste the unique cuisine of Chengdu. She was a delight to talk about many issues and she MoreVisiting Chengdu was an amazing experience but what made the whole experience more carefree was our guide Mrs. Claire Chen. One of the most smiling, polite, kind and knowledgeable guides we had. I doubt if someone knows more things about Panda than Claire. She was very helpful showing us everything we requested and more. Moreover, we discovered that she is a great foodie who guided us to the best places to taste the unique cuisine of Chengdu. She was a delight to talk about many issues and she provided useful information about the chinese culture and the city of Chendgu. It was a great pleasure to have her with us and when we visit Chengdu in the future we would love to explore more of what the city has to offer only with her :) Less