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Useful Chinese Phrases for Train Travel

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How to get to the train station

  • Please drive me to this train station. (Show the Chinese name of the station to the taxi driver.)
  • Excuse me. Where can I take the bus or subway to the train station? (show the station name in Chinese)
  • Would you please tell me when we arrive at the train station? Thank you! (asking when you are on a bus or subway to the train station)
  • Excuse me. Is shuttle bus available to this train station? (asking at an airport)
  • Excuse me. Where is this train station?
  • How long will it take to this train station?
 

Buy / collect / refund / change ticket at the train station

  • Excuse me. Where is the ticket office?
  • Which ticket window offers English service?
  • A second class seat ticket from Shanghai to Beijing on train G6 on May 10th, please.
  • Where can I collect my train ticket booked online?
  • Hello! I would like to pick up my ticket. This is my ticket pickup number and passport.
  • Where can I change a train ticket?
  • I missed my train. Can I change my ticket for a later train?
  • Excuse me. Where can I arrange ticket cancellation and refund?
  • G Train - High Speed Train / D Train / Normal Train
  • First Class Seat / Second Class Seat / Business Class Seat
  • Soft Sleeper / Deluxe Soft Sleeper / Hard Sleeper / Soft Seat / Hard Seat
  • Upper Berth / Middle Berth / Lower Berth
  • Child Ticket / Adult Ticket
 

How to take the train

  • Excuse me. Where is the entrance to the railway station?
  • Could you please tell me where I should wait for my train? (show your ticket)
  • Waiting for Boarding
  • Could you please tell me which boarding gate I should go to for this ticket? (show your ticket)
  • Ticket Checking
  • Could you tell me which platform I should go to? (show your ticket)
  • Could you please help me find a luggage porter?
  • Where is the Information Desk?
  • Where is the bathroom?
 

On the Train

  • Excuse me. Could you tell me which coach I should board? (show your ticket)
  • Could you please tell me where my seat/berth is?
  • Hello! Would you mind exchanging the seat/berth with me? I want to stay together with my companion.
  • Where is the dining car?
  • Where should I go to report a lost ticket?
  • Is this train delayed?
  • Could you please remind me to prepare for getting off 10 minutes before the arrival of my destination?
 

Get off the train

  • Excuse me. Where is the exit?
  • Where can I take a taxi?
  • Where can I take the subway?
  • Where is the bus station?
  • Is there a shuttle bus or subway to the airport?
  • Where is the left-luggage office?
Further Reading:
China Train Travel - A Beginner’s Guide
 
- Last modified on Sep. 30, 2018 -
Questions & Answers on Useful Chinese Phrases for Train Travel
Asked by Kregg from U.S.A | Sep. 02, 2018 08:27Reply
Ticket Pickup at Airport
Hello,
Can I pick up my tickets for all train travel in China at the Airport Express Desk at Beijing (PEK) When I arrive?
Answers (1)
Answered by Washburn from USA | Sep. 02, 2018 20:32
00Reply


No, you need to go to a railway station. In Beijing, that measn Beijing Railway Station, Beijing West, Beijing South.
Asked by Fred from CANADA | Jul. 20, 2018 16:00Reply
Can I pick up my tickets for all train travel in China at any railway station in Beijing
Answers (1)
Answered by ARNAUD | Jul. 21, 2018 01:16
00Reply


Yes, you can pick-up all the tickets at any station in China mainland.
Asked by Iwona from POLAND | Jun. 28, 2018 15:33Reply
Is it possible buy tickets to Hongkong from any train station in China?
Or are there any restrictions?
Answers (1)
Answered by Jodie | Jun. 29, 2018 02:33
00Reply


currently only stations in departure cities can do it.
Asked by Adi from ISRAEL | Mar. 24, 2018 05:36Reply
Hi there. Can I pick my train tickets anywhere at beijing capital airport as my flight arrive there?
Answers (1)
Answered by Mr Varie from CANADA | Mar. 25, 2018 01:44
00Reply


As I know, we could only pick up at railway station ticketing counter.
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