Shenzhen Bao'an International Airport

Airport Code: SZX

 Location: Situated on the east bank of the Zhujiang River estuary, Shenzhen Bao'an International Airport is about 20 miles (32 kilometers) from downtown.
 Bao'an Airport Transfer Service

 Brief Intro: As China's fifth largest airport with a yearly passenger volume of about 40 million, Shenzhen Airport now operates over 150 domestic air routes connecting around 100 cities, including Beijing, Shanghai, Hangzhou, Xi'an, Zhangjiajie, Guilin and Sanya. There are 21 international air routes leading to Macau, Taipei, Singapore, Kuala Lumpur, Bangkok, Ho Chi Minh, Seoul, Osaka and Tokyo. Currently, only one terminal building – T3 is in service.

 Passport holders of 53 countries and regions can be granted a visa-free stay of up to 144 hours when taking an international transfer via Bao'an Airport. 
Read details about 144-Hour Visa-Free Transit.

 Shenzhen Flights (flight search & ticket booking)

 Note: Passengers who for domestic flights are suggested to arrive at the airport at least 2 hours ahead of the flight time. The boarding gates will be closed 15 minutes before departure. The boarding time of China Southern Airlines, Air China, Shenzhen Airlines, Kunming Airlines and Chongqing Airlines is 30 minutes before departure, and other airlines are 40-45 minutes before departure.

Air Navigation Cities

(listed in alphabetical order)
 Domestic Cities: Beijing, Bijie, Baotou, Changchun, Changsha, Changde, Chengdu, Chongqing, Changzhou, Chizhou, Dandong, Dali, Dalian, Dadong, Fuzhou, Fuyang, Ganzhou, Guilin, Guiyang, Guangyuan, Harbin, Haikou, Hangzhou, Hefei, Huangshan, Hohhot, Handan, Jinan, Jinjiang, Jingdezhen, Kunming, Kiamusze, Kashgar, Lhasa, Lijiang, Liuzhou, Luoyang, Lanzhou, Linyi, Lianyungang, Mianyang, Ningbo, Nanchong, Nanchang, Nanjing, Nanning, Nanyang, Nantong, Panzhihua, Qingdao, Qinhuangdao, Quzhou, Sanya, Shanghai, Shenyang, Shijiazhuang, Taiyuan, Tianjin, Tsitsihar, Urumchi, Wenzhou, Wuyishan, Wuhan, Wuxi, Weifang, Xiamen, Xi'an, Xining, Xuzhou, Yancheng, Yantai, Yichang, Yibin, Yinchuan, Yiwu, Yichun, Zhengzhou, Zhangjiajie, Zunyi, Zhangjiakou and Zhoushan.

 International Cities: Taipei, Kaohsiung, Taichung, Osaka, Seoul, Kuala Lumpur, Sabah, Bangkok, Singapore, Bali, Phuket, Ho Chi Minh, Cheju, Tokyo, Dubai, Sydney, Los Angeles, Frankfurt, Djakarta, Seattle and Siem Reap.

Enquiry Counter in Shenzhen Airport
Enquiry Counter

Terminal Building

The terminal building (T3), covering about 111 acres (450,000 square meters), has a main hall and two side halls. The main hall, with four layers above ground and two layers underground, contains check-in counters, security check, luggage services, and waiting halls. The side halls contain international flights waiting halls, arrivals halls, and restaurants. The south section of the main hall is connected to the Ground Transportation Center, with airport shuttle buses, subway line 11, city buses (including bus no. M416) and taxi. Passengers can also take long-distance buses to Guangdong and cross-border coaches to Hong Kong and Macau.

 Terminal Layout
 4F: Check-in Counters, Domestic Departure Hall, Luggage Packing, Left Luggage & Lost and Found;
 3F: Inspection & Quarantine, Exit Frontier Inspection for International Flights, and Waiting Hall;
 2F: Arrival Hall for Domestic Flights & Luggage Claim of Domestic Flights;
 1F: Inspection & Quarantine, and Entry Frontier Inspection for International Flights, Luggage Claim & Arrival of International Flights, and Waiting Hall.

Information Board
Information Board
Direction Board
Direction Board

 Check-in Areas for Airlines
 Note: All the check-in Areas are on the fourth floor of T3.

 Area A: Domestic flights of Southern Airlines;
 Area B: 1 to 12 counters for China Southern Airlines domestic flights; 13 to 24 counters for group passengers of Hainan, Spring, Sichuan, Xiamen, Chengdu Airlines, and West Air;
 Area C: Hainan, Sichuan, Xiamen, Chengdu Airlines, and West Air;
 Area D & E: International flights of Shenzhen Airlines, China Southern Airlines, Air China, China Airlines, Uni Air, Air Asia, Tiger Airways, Silk Air, Korean Air, Asiana Airlines.
 Area F: China Eastern, Shanghai, Hebei, Juneyao Airline, Shangdong, Tibet Airlines, and Okay Airways,
 Area G & H: Domestic flights of Shenzhen Airlines and Air China.

Airport Transportation

All long-distance buses for Hong Kong, Macau and nearby cities like Guangzhou, Zhongshan and Huizhou can be taken from the Ground Traffic Center. Ferries to Hong Kong and Macau are available from Fuyong Port, to which shuttle buses from T3 are frequently scheduled. Passengers who want to take the Metro Line 11 (Airport Line) can get off at Airport Metro Station and walk to T3 in 3 minutes. 
 Shuttle buses to Shenzhen downtown area
 Airport Transport to Nearby Cities in Guangdong
 Airport Transport to Hong Kong / Macau

Service & Facilities

 Inquiries: In front of Check-in Areas from A to H, Departure Hall
Hotline: +86 0755 - 23456789

 Lost and Found Office
Location: Departure Hall on Fourth Floor (behind Check-in Area A)
Hotline: +86 0755 - 23452663
Service Hours: 05:30 - 22:30

 Baggage Packing: Gate no.2 & 6, 4F, Departure Hall.

 Left Luggage Service
Location: Departure Hall on Fourth Floor (behind Check-in Area A)
Hotline: +86 0755 - 23457066
Service Hours: 05:20 - 22:30

Luggage Size  Fare (within 24 hours)
20*40*55 (cm)  CNY 15
40*60*100 (cm) CNY 25
Over 40*60*100 (cm) CNY 35
Oversized Luggage CNY 50
Valuable Belongings CNY 50

1. Laptops, mobile phones and jewels are regarded as valuable belongings.
2. If storage duration is over 24 hours, further time is charged by the day.
3. Passengers can store their luggage as long as they want, but the fee will be accumulated.

Shenzhen Airport Cafe Business Center: It provides the services of fax, copying & printing, mail receiving & sending and ticket booking.
Location: Departure Hall on Fourth Floor (behind Check-in Area A)
Hotline: +86 0755 - 23457903
Service Hours: 05:30 - 22:30

 Post Office: It supplies express delivery, parcel or letter mailing, remittance, money exchange, sale of books & newspaper, sale of public telephone IC card, IP card and prepaid cell phone card.
Location: Departure Hall on Fourth Floor (behind Check-in Area A)
Hotline: +86 0755-23457903
Service Hours: 05:30 - 22:30

 Currency Exchange Service
Excellent Exchange: 2F;
Travelex: Arrival Hall, 1F;
YunForex: Arrival Hall & 1F, Ground Transportation Center; 2F

 Children's Playground: Boarding Gate no.25, 3F

Children''s Playground
Children's Playground

 Nursing Rooms: Boarding Gate no.13 of Restricted Area A; Boarding Gate no.7 of Restricted Area B

 Special Passage
Unaccompanied children from age 5 to 11 (inclusive), unaccompanied seniors over 70, and disabled people can use the special passage. These passengers need to apply for this service at the inquiry desks.

 Prayer Room: International Departure Hall, near Boarding Gate no.1

 Medical Center: Between Luggage Claim Desk 2 and 3 on 2F

 Trolley and Battery Car Service: The trolleys and baby carriages are available on 3F. The battery cars, costing CNY15 per person, operate in the Departure Hall on 3F and the Arrival Hall on 2F.

 Public Telephones & Internet: Free Wi-Fi connection within the airport. Public telephones can be used for three-minute local calls for free.

 Parking: The parking lot is located in the Ground Traffic Center, and there are 4700 parking spaces. The charge is CNY10 for the first hour, and CNY1.5 for every 30 minutes thereafter. The maximum fee is CNY60 within 24 hours. It is free within 15 minutes.

 Useful Numbers
Fuyong Port: +86 0755 - 23455300 / 23455388
Airport Subway: +86 0755 - 88960600
Airport Bus Station: +86 0755 – 23453501

Bao'an Airport (SZX) - Hong Kong International Airport (HKIA) Link

This link, a special service operated between the two airports, ensures a better and faster service for transfer passengers. Passengers can check in for their Hong Kong flights in SZX. Special buses are provided to take passengers directly to HKIA. The rest area at SZX is located at Gate F, 2F, Ground Transportation Center (GTC) so that passengers can easily catch the bus.

Currently, 13 airlines offer this transfer service:
SZX: Air China (CA), China Eastern (MU), Shanghai Airlines (FM), Xiamen Airlines (MF), Shandong Airlines (SC), Hainan Airlines (HU), Sichuan Airlines (3U), Eagle Airlines (8C) and East Star Airlines (EU)
HKIA: Hong Kong Airlines (HX) Hong Kong Express (UO), China Airlines (CI), and Mandarin Airlines (AE)

 Advanced check-in counters:
At SZX: Service Counter No.9, 2H of Arrival Hall; Service Counter No.C-212 of Ground Transportation Center
At HKIA: Check-in counters A17 and A18 of T1

Currently, two kinds of buses are available. One is the business bus which can sit 7 people. The advantage lies that passenger do not need to get off for entry/exit procedures. Besides, it is faster with a total duration of 75 minutes. The fare is CNY220 per person.
Departure Time: From Shenzhen: 10:15—21:15 hourly 
                           From Hong Kong: 07:20—20:00 hourly
Hotline: +86 0755 - 2345 6733 (Shenzhen) / +86 0852 - 2261 2636 (Hong Kong)

The other is the shuttle bus. Passengers should get on bus 15 minutes ahead. Hereunder is the detailed information:

Destination To Hong Kong From Hong Kong
Departure Time Frequency
Ticket Fare
Departure Time Frequency
Ticket Fare
HKIA 08:00-20:20 15-20 180 07:40-19:45 60 180
Prince Edward, Mong Kok 08:00-22:30 15-30 130 05:30, 07:30-20:00 30 130
Tuen Mun 08:15, 13:30, 14:30, 19:30 --
Grand Century Place 08:00-11:45 15-20 14:30-19:30 30-60
Olympian City 14:05-20:05 60
Harbour City, Tsim Sha Tsui 08:00-18:20 07:10-19:40 30
Kowloon Tong 07:50-19:50 60
Tai Wai 08:00-20:20 07:30-19:45 30-60
New Town Plaza, Shatin 07:20-19:35 30-60
Nina Tower 13:15-20:00 60
Tsuen Wan 07:45-19:15 30-60
Macau Ferry Terminal in Sheung Wan 08:00-21:40 15-20 130 08:15, 13:30, 14:30, 19:30 --
Central -- -- --
Wanchai -- -- --
Time Square, Causeway Bay 08:00-20:40 14:30-19:30 30-60 130
Ocean Park 08:00-11:45 15-20 150 17:15-18:45 30
Disneyland 08:00-12:30 13:15, 15:15, 17:15, 19:15 --
Ngong Ping 360 (Tung Chung) 16:45, 18:45 --
Ma An Shan -- -- -- 07:00, 08:30 90

- Last modified on Sep. 05, 2019 -
Questions & Answers on Shenzhen Bao\an International Airport
Asked by Irene from INDONESIA | Sep. 13, 2019 06:32Reply
I scheduled to Shenzhen but not have enough time to apply regular visa.
I scheduled to SZ but not have enough time to apply regular visa, may i apply for VOA at Bao'an airport? Thanks
Answers (1)
Answered by Fanny from USA | Sep. 16, 2019 19:21

Yes, you can. When you get to the VOA office at the border, just complete the application form, take a photo and pay the fee. The visa will be issued within 5 to 10 minutes. You may need to wait longer if the room is busy.
Asked by W from REPUBLIC OF KOREA | Sep. 04, 2019 06:46Reply
Does the Shenzhen Bao'an Airport have the VOA office?
I know there is one in Luohu, but I wonder if the office in the airport is same as the one in the Luohu.
Answers (1)
Answered by Connor from CANADA | Sep. 05, 2019 01:57

Yes, you can apply for it at the airport.
Asked by Bee from DENMARK | Aug. 28, 2019 19:34Reply
I have Thai passport and I will fly from Denmark to ShenZhen.
Can I get VOA visa at the airport? Thank you 😊🙏
Answers (2)
Answered by Eric from NEW ZEALAND | Sep. 01, 2019 20:00

If your next destination is a different country or region, then you are eligible for it.
Answered by Bee from DENMARK | Sep. 02, 2019 03:08

Hi Eric

Thank so much for your answer . It’s very helpful for me 😃
Asked by Jovi from AUSTRALIA | Aug. 25, 2019 19:33Reply
I am Australian, flying from Darwin to Shenzhen and 3 days later flying to Singapore, am I eligible?
I am Australian, flying from Darwin to Shenzhen and 3 days later flying to Singapore, am I eligible for VOA?
When i was trying to book ticket on Donghai Airlines, found this on the booking page on their website
" TIPS:Destination countries policy restrictions--Purchase one-way ticket, long-term student visa or more than a year of long-term work visa etc. must be hold. so please make sure it before you buy one-way ticket, in case you are unable to check in and pass the immigration."

Answers (1)
Answered by Nichol from USA | Aug. 26, 2019 19:23

Generally speaking, you are eligible for VOA. It's advised to get a visa in advance if time permits.
Asked by Katie from UNITED KINGDOM | Aug. 22, 2019 20:49Reply
Can I access apps on my mobile at the airport?
Will I be able to use apps such as Netflix or Spotify during my lay over at the airport?
Answers (1)
Answered by Ned from USA | Aug. 26, 2019 19:17

Sorry, you can't. You might need to connect VPN.
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