Guangzhou Baiyun International Airport

Airport Code: CAN

 Brief Intro:
Guangzhou Baiyun International Airport, being located on the border of the northern Renhe Town, Baiyun District, and the eastern Xinhua Town, Huadu District, is about 28 kilometers (17.4 miles) from the airport to downtown area of the city. It is one of the three largest air hubs in China.

Opened to the public in 2004, Guangzhou Airport occupies an area of 15 square kilometers (about 5.8 square miles). It has a 4E standard flight area, two runways and a terminal of 320 thousands square meters (about 79 acres). Serving more than 110 air routes from Guangzhou to over 100 domestic and international cities, the airport has an average annual passenger flow volume of about 25 million.

The domestic flights go to Beijing, Shanghai, Xi'an, Kunming, Chongqing, Haikou, Chengdu, Hangzhou, Guiyang, Ningbo and Lianyungang, etc. The direct international flights are to Singapore, Kuala Lumpur, Bangkok, Osaka, Seoul, Ho Chi Minh City, Hanoi, Tokyo, Jakarta, Taipei, Hong Kong, Sydney, Amsterdam, Frankfort, Paris and New York, etc.
Guangzhou Baiyun International Airport
Guangzhou Baiyun Airport

 Passport holders of 53 countries and regions are granted a visa-free stay of up to 144 hours when taking an international transfer via Guangzhou Baiyun Airport. 
Read details about 144-Hour Visa-Free Transit.

 Flights to Beijing
     Flights to Shanghai

Airport Transportation

Baiyun Airport boasts very convenient ground transportation system. This system is mainly made up of metro line 3, shuttle bus, intercity bus and taxi.

 TravelChinaGuide offers you hassle-free Baiyun Airport Transfer with experienced drivers and clean cars.

Terminal Building Guide

Terminal Building of Guangzhou Baiyun Airport
Terminal Building of 
Guangzhou Baiyun Airport
With an area of about 370 thousand square meters (about 914 acres), the Terminal Building of the Baiyun Airport is four-storied, formed by the Main Building, Connection Building, terminal concourses and elevated passages. The third floor is the Departures Hall; the second floor is the Arrivals Interlayer; the first floor is the Arrivals Hall; and the minus-one floor leads to the subway station and the parking lot. The Departure Hall on the third floor has eight entrances/ exits. Taxis and Airport Shuttle Bus can stop on the doorway of the Departure Hall. Entering the No. 4 Gate of the Departure Hall, you can see a big electronic screen, on which you can see the flight information.

 Domestic Departures Hall
There are 6 check-in islands and 144 check-in counters in the Domestic Departures Hall. The services relate to ticket inquiry on international or domestic flights, reservation, ticket issuing, changes of ticket and seat-reconfirmation for return flight, designated assistance on check-in, as well as reception of irregular flights, etc.
Islands C, D and M are provided for China Southern Airlines (CZ), Xiamen Airlines (MF) and China Eastern Airlines (MU).
Islands E, K and L handle the check-in procedures for Air China (CA), Hainan Airlines (HU), Shandong Airlines (SC), Sichuan Airlines (3U), Shenzhen Airlines (ZH) and some flights of China Eastern Airlines (MU).
Island N is used as the ticket counter and service counter for different airlines, including China Southern, Air China, China Eastern, Hainan Airlines, Sichuan Airlines, Shenzhen Airlines, Xiamen Airlines, Shandong Airlines and Shanghai Airlines (FM).

 International Departures Hall
There are 4 check-in islands and 102 check-in counters in the International Departures Hall.
Islands G and H handle the check-in procedures for China Southern Airlines. It includes the fights of China southern Airlines, Malaysia Airlines, Singapore Airlines, Asiana Airlines, Japanese Airlines, Thai Airways, Vietnam Airlines, Korea Airlines, Kennya Airlines.
Islands F and J handle the check-in procedures for Russia Far-east, Batavia, Ethiopian Airlines, Garuda, Air France, Lufthansa, Air Phillipine, Tiger, Orient-Thai, Northwest, Lufthansa Cargo, All Nippon, Air France Cargo, Finnair, Hongkong Express, Air Macao, UPS.

 Domestic Boarding Area
China Southern Self Check-in Counter
China Southern Self Check-in Counter
The Domestic Boarding Area is made up of two areas – A and B. The Area A, located in the east of the Terminal Building, is divided into two concourses – East 1 Concourse (for the international flights) and East 2 Concourse (for domestic flights). There are 16 boarding gates from A1 to A16 in East 1 Concourse; there are 15 boarding gates from A17 to A31 in East 2 Concourse. The passengers who check in at the Islands E, K and L should board the plane through the Area A.

The Area B, situated in the west of the Terminal Building, is made up of West 1 and West 2 concourses. There are 17 boarding gates from B101 to B117 in West 1 Concourse and there are 13 boarding gates from B118 to B131 in West 2 Concourse. Passengers go through the check-in procedures at Islands C, D and M should board through the Area B.

 International Boarding Area
All international flight passengers board though the East 1 Concourse of Area A.

Facilites & Services

 Business Centers: They offer long distance phone calls, photo copying and fax services They can be found by the No.3 Gate on the first floor and inside the Departure Areas A and B on the third floor of the Terminal Building.

 Parking Lots: There are two parking lots there. One is outdoors and one is a parking station. There is a fee of CNY8 for the first hour for small vehicles and CNY12 for large vehicles, with CNY5 and CNY10 respectively per additional hour. Taxis are charged CNY2 per vehicle.

 Post Office: It’s located to the left of the No.9 Gate, Departure Hall, 3/F, main block, Terminal Building. The service hours is from 09:00 to 17:00.

 Banks: At present, there are two banks in the Terminal Building, including Agricultural Bank of China and Guangdong Development Bank. Both are equipped with ATMs.
Agricultural Bank of China: in the F and G zones, southeast corner of the third floor of the Terminal Building.
Guangdong Development Bank: by the side of N Island of the Terminal Building.

 Foreign Currency Exchange: Passengers can exchange foreign currencies in the International Arrival Hall. The foreign currencies include dollars, euros, yens, Hong Kong dollars and so on. Service hours: 08:00 – 21:00.

 Medical Room: near the No.25 Gate on the first floor of the terminal building.
Tel.: 020 - 36066926 (24 hours), 020 - 86122926 (24 hours)

 Water Dispenser: There are eleven water dispensers in the Terminal Building with the service of 24 hours.

In addition, there are rooms for mothers and infants, as well as smoking rooms at the A and B departure areas on the third floor. There are shops and restaurants in the domestic lounge on the first floor.


Guangzhou Airport Enquiry Counter
Inside Enquiry Counter
 Airport Enquiries: there are four enquiries desks: opposite the F Island and D Island, and near the No.15 and No.11 gates on the third floor. Tel: 020 – 86137273

 Luggage Checking: The luggage with the weight of more than 50 kg and the size of over 50*75*90 cm will be checked. Please report to the luggage check counters by the side of No.1, 9 and 16 gates of the Departure Hall on the third floor of the main block of the Terminal Building.

 Left Luggage: The service counters are on the first and the third floors. They offer a left luggage service from 06:00 to 22:00. Tel: 020-36066859

 Lost & Found: Please refer to the counter near the No.1 Gate in the Departure Hall on the third floor of the Terminal Building. Tel: 020 – 36066946

 Ticket Center: the domestic ticket counter is located near the No.3, 11 and 14 gates on the third floor, while the international ticket counter is near the No.5 and No.6 gates on the third floor.

 Internet: The wireless Internet access service are provided. As long as you have a laptop and a Wireless LAN Card, you can surf the net freely.

 Dining: The Jinlong Food Street is located by the Gates 17 and 18 of the Departure Hall. The food there is tasty but not expensive. Also many cafes can be seen there.

A Shop in Guangzhou Airport
A Shop in the airport
 Shopping: There are many shops in the Terminal Building. The articles include leathers, cosmetics, fruits, clothes, toys, books, cigarettes, wines, jewelries and some local products.

 Useful Telephone Numbers:
 Airport Ticket Office: 020-86130099 (international); 020-86130088 (domestic)
 Airport Complaint: 020-36066315
 Flight Inquiry: 020-36066999
 Luggage Inquiry: 020-36066763 (domestic); 020-36066793 (international)

Notices for transfer passengers:

There are four situations of transfer. Hereunder are the flows of these four situations:
a)From international flight to domestic one:
Get off the plane → Inspection & Quarantine → Frontier Inspection → Baggage Claim → Customs Inspection → Security Check → Waiting & Boarding

b)From domestic flight to international one:
Get off the plane → Baggage Claim → Transfer Procedure → Inspection & Quarantine → Customs Inspection → Security Check → Frontier Inspection → Waiting & Boarding

c) From international flight to international one:
Get off the plane → Inspection & Quarantine → Transfer Procedure → Waiting & Boarding

d) From domestic flight to domestic one:
Get off the plane → Baggage Claim → Transfer Procedure → Security Check → Waiting & Boarding

- Last modified on Feb. 15, 2019 -
Questions & Answers on Guangzhou Baiyun International Airport
Asked by Stefanie from UNITED KINGDOM | Feb. 13, 2019 08:28Reply
I will be in Guangzhou for 15 hours coming from London - Paris - Guangzhou - Brisbane
will I need a visa?
Answers (3)
Answered by Bailey from CANADA | Feb. 14, 2019 23:13

Don't worry. You don't need a visa because you can enjoy the 24 hours visa free policy.
Answered by Stefanie Mutton from UNITED KINGDOM | Feb. 15, 2019 05:59

Thank you! Does this also mean I can leave the airport or no?
Answered by Ian Martin from ENGLAND | Feb. 15, 2019 13:17

It depends which passport you hold, if from a western nation you can get a short stay visa for the city
Asked by Shirley from THAILAND | Feb. 12, 2019 00:47Reply
I will be transit in Guangzhou to LA 22hrs in Baiyun Airport. Do I need China visa??
Answers (1)
Answered by Wendy from CANADA | Feb. 12, 2019 22:00

Yes, you need to apply for China Visa in advance in your country.
Asked by mOON from THAILAND | Feb. 12, 2019 00:37Reply
inquire for transit at Guangzhou International airport for 22 hours
Hello Sir/Madam

My Friend will travel to US by China Southern airline from Chiangmai, Thailand with transit at GZ international airport. She have to stay for 22 hours for transit time. is there any place to stay and take rest place at the airport for 24 hours? should she need to have visa.

thanks for your time.
Answers (1)
Answered by Carson from DENMARK | Feb. 12, 2019 22:02

Yes, she needs visa.
There are hourly lounge at the airport. She can take some rest there. In addition, there are also several restaurants and shops for passengers to kill time.
Asked by Aleen from SINGAPORE | Feb. 10, 2019 01:54Reply
Guangzhou Airport Transfer (Shuttle Service)
Hi, We are a group of 9 adults visiting GZ for holidays.
Please advise if there is direct shuttle service from Baiyun airport to HeeFun Apartment - FuLi New World Plaza.
a) If yes, kindly advise shuttle service line no.
b) If no shuttle service, kindly advise if there is a metro line from airport to the Heefun Apartment.

Thank you in advance.
Answers (1)
Answered by Hannah from AUSTRALIA | Feb. 12, 2019 22:05

Upon landing, you can take airport shuttle bus line 10 to get to Nanfang Ribao Bus Stop. Then walk northwest around 600 meters to find your hotel.
Asked by Charlotte from UNITED KINGDOM | Feb. 09, 2019 06:20Reply
Hi, I have a flight from Guangzhou to Xi'an and then xi'an to London.
Will I go to terminal 2 for my hainan flight check in to xi'an? I will take subway there and I am tight on time. Thanks!
Answers (1)
Answered by Ursa from CANADA | Feb. 12, 2019 22:08

As I know, the Hainan Airline is still located at T1.
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