How to Buy High Speed Train Tickets in Hong Kong
1. Book with Online Agencies like TravelChinaGuide - Hassel Free
Why Book with TravelChinaGuide (TCG)






2. Buy at Hong Kong West Kowloon Railway Station - Possibility of None Tickets
Please do not line up to use the ticket machines at West Kowloon Railway Station. They don’t recognize overseas ID documents.
3. Book on Official Websites - Limited Presale Time & Language Barrier
The official website of Hong Kong High Speed Rail is open for booking from 6am to 11pm. The tickets are allocated automatically and passengers are not able to choose. The site only accepts payment via VISA card, Master Card and UnionPay and the tickets must be collected at the West Kowloon Station before the journey.
12306.cn only has Chinese version, which is difficult, or likely impossible for non-Chinese speakers to use. The accepted payment methods include Chinese bank cards, Alipay and Wechat pay. The tickets can be collected either at any railway station in the mainland or at West Kowloon Station.
4. Call 21200888 for Booking - Inconvenient Booking Steps
5. Book with Ticket Agents
Here is the list:
China Railway Holdings (HK) Limited
China Travel Service (Hong Kong) Limited
Chu Kong Tourism Company Limited
Connexus Travel Limited
Gray Line Tours of Hong Kong Limited
GZTC (Hong Kong) International Tour Co. Ltd
Holiday World Tours Ltd.
Hong Kong Wing On Travel Services Limited
Hong Thai Travel Services Limited
Hua Min Tourism Company Limited
Jebsen Travel Ltd.
Klook Travel Technology Limited
Norray Travel Co. Ltd.
Shun Tak Travel Services Ltd.
The Motor Transport Company of Guangdong and Hong Kong Limited
Travel Expert Limited
Westminster Travel Limited
Xin Jing Travel Services Ltd.
How to Collect High Speed Train Tickets in Hong Kong


- Last updated on Jan. 13, 2023 by Brenda Lian -
Questions & Answers on How to Buy High Speed Train Tickets in Hong Kong
Asked by Amy chan from HONG KONG | Dec. 08, 2019 23:11
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Can I collect my high speed tickets in advance?
Answers (1)
Answered by Samuel | Dec. 09, 2019 01:36
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Yes, you can collect it days in advance if you have travel document and pick up numbers in hand.
Asked by Pak C. from CANADA | Nov. 19, 2019 17:17
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Does CTS at Hong Kong Airport sale train tickets?
Can I buy train tickets from the China Travel Service (Hong Kong) Limited inside the Hong Kong International Airport?
Answers (1)
Answered by Larkin from PANAMA | Nov. 20, 2019 23:02
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They offer booking service but not direct paper ticket issuing. You need to wait quite some time. They send your request to their ticket office and will give you booking number after their ticket office booked your ticket well. You cannot get paper ticket there directly.
Asked by Kishore from HONGKONG | Oct. 24, 2019 18:30
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Can I buy 2 tickets on one id copy
Answers (1)
Answered by TravelChinaGuide | Oct. 24, 2019 19:27
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Thank you for your inquiry.
According to real name policy, each passenger can only buy one ticket on each train by using their travel document information. Hope for your kind understanding.
According to real name policy, each passenger can only buy one ticket on each train by using their travel document information. Hope for your kind understanding.