Hangzhou Xiaoshan International Airport

Airport Code: HGH

 Location: Hangzhou Xiaoshan International Airport is about 17 miles (27 kilometers) away from Wulin Square, the center of the downtown. This airport is about 1.5 hours' driving distance to Suzhou and 2.5 hours' driving distance to Shanghai.
Xiaoshan Airport Transfer

 Brief Intro: Hangzhou Airport is considered a Garden Airport due to its verdant setting and floral gardens and is one of the most important territorial airports in China. Currently, this airport is home to 55 airlines. It operates flights to 86 domestic cities, such as Beijing, Shanghai, Chengdu, Xi'an and Guangzhou. In addition, it offers flights to 35 international cities/areas like Kuala Lumpur, Amsterdam, Bangkok and Singapore.

 (brief introduction & flight search)
Hangzhou Xiaoshan International Airport
Hangzhou Xiaoshan International Airport

From Jan. 30, 2016, 144-Hour Visa-Free Policy is available to facilitate passport holders of 53 countries and regions when making an international transfer via Xiaoshan Airport. Passengers can enter and exit from this airport, Nanjing Lukou Aiport or any port in Shanghai.
Read details about 144-Hour Visa-Free Transit in Shanghai, Jiangsu, and Zhejiang.

Terminal Buildings

Nowadays, there are three terminals in this airport: T1, T2 and T3. T3 was newly-built and was put into service on 30th, Dec., 2012. With an area of 203,300 square yards (170,000 square meters), it greatly reduces the pressure of the other two terminal buildings. Besides, all international flights depart from T2 (Terminal A) and domestic flights depart from T1 & T3 (Terminal B).

Airline Companies

Terminal A: Eva Air (BR), Mandarin Airlines (AE), Asiana Airlines (OZ), Dragon Air (KA), Air Macau (NX), Air Hong Kong (HX), HK Express (HO), Transasia Airways (GE), Uni Air (B7), All Nippon Airways (NH), AirAsia (D7), KLM Royal Dutch Airlines (KL), Ethiopian Airlines (ET), Jetstar Airways, Korean Air (KE), Philippine Airlines (PAL)

Terminal B: Air China (CA), Spring Airlines (9C), Shenzhen Airlines (ZH), Shandong Airlines (SC), Sichuan Airlines (3U), Okay Airways (BK), Chengdu Airlines (EU), Tibetan Airlines (TV), Hebei Airlines (NS), China Express Airlines (G5), JoyAir (JR), Kunming Airline (KY), Dalian Airline (CA), Juneyao Airlines (HO), Qingdao Airlines (QW), Loong Air (GL), China Eastern Airlines (MU), Shanghai Airlines (FM), China United Airlines (KN), Hainan Airlines (HU), Capital Airlines (JD), Lucky Air (8L), Tianjin Airlines (GS), China Southern Airlines (CZ), Xiamen Airlines (MF)

 Boarding Tips
1. In order to complete the boarding procedures in time, passengers should arrive at the airport 2 hours before the departure time. All the check-in counters will be closed 40 minutes before the departure time, except that to catch the flight to Amsterdam because its check-in counters are closed 60 minutes before departure.
2. If passengers do not have luggage, please check in through no-luggage counters. If one gets an e-ticket, it is ok to check in via the automatic check-in machine.
 For passengers to and from this airport, both shuttle buses and taxis are available. At present, there are shuttle buses to over 20 directions, including downtown Hangzhou, Xiaoshan District, Shaoxing (Keqiao), Yiwu, Jinhua, Suzhou, Qingtian, Zhuji, Hengdian, Huzhou, Xinchang, Shengzhou, Jiaxing, Haining, Yongkang, Jiaojiang, Luqiao, Wuzhen, Anji, Shangyu, Linping, Quzhou and Linhai.

Pick up luggage, Hangzhou Airport
Pick up Luggage, Hangzhou Airport
Baggage Claim, Baggage Carts, Baggage Packing, Storage and Lost & Found, Currency Exchange, etc.

 Transit Guide (I=International Flight  D=Domestic Flight)

 I to I Transit
As international flights are all operated out of the Terminal A now, passengers with on-going boarding passes just need to affirm their boarding gate information on the display screen or by asking the staff, and then walk to the Departure Level and wait for your flight at the correspondent waiting area. If you don't have your next boarding pass, you need to claim your luggage and go to International Departure Level to finish the boarding procedure. All international flights are in Terminal A.

 I to D Transit
Passengers with on-going boarding passes need to pass Quarantine, Customs and Security Screening before going to Terminal B Domestic Waiting Level for your next flight. If you don't have your next boarding pass, you need to do the International Arrival procedure and claim your luggage, and then go to Terminal B and finish the Domestic Departure procedure.
 D to I Transit

Hangzhou Airport Intercity Bus
Hangzhou Airport Intercity Bus
Passengers who transfer from a domestic flight to an international one need more than 1.5 hours for transit. If you have your next flight's boarding pass, you just need to affirm your boarding gate information and then walk to the International Waiting Hall in Terminal A and wait for your flight. If you don't have a boarding pass, you need to claim your luggage and finish the International Departure procedure and wait for your flight at the correspondent waiting area in Terminal A.
 D to D Transit
When transferring from one domestic flight to another, passengers with on-going boarding passes just need to disembark and walk to the corresponding waiting hall to wait for your next flight. Passengers without boarding passes need to claim their luggage and find the check-in counter and finish the procedure for Domestic Departures.

1. Passengers can ask the ground service staff for help when need to transit flights.
2. For passengers that need to wait overnight for a transit, you can wait in the hotels around the airport. Most of the hotels have free shuttle service to and from the airport.

- Last modified on Nov. 14, 2018 -
Questions & Answers on Hangzhou Xiaoshan Airport
Asked by Abdul Hakim from BANGLADESH | Nov. 13, 2018 18:35Reply
what transportation should i take from Hangzhou (HGH) Xiaoshan International Airport to Yiwu city?
Hello, my name is Abdul Hakim, i'm from bangladesh, i will visit Yiwu city, my flight will arrive Xiaoshan International Airport T3, i need to know is this airport far from Yiwu city? what transportation should i take from that air port to Yiwu city? thank you for helping me....
Answers (1)
Answered by Wadan from AUSTRALIA | Nov. 14, 2018 17:06

Yes, it is about 126 kilometers from the airport to Yiwu City. The most convenient is to take the airport shuttle bus to Yiwu City. The ticket fare is CNY62. The running time is about 2 hours.

The buses' departure time are 10:00, 10:40, 11:20, 12:00, 12:40, 13:20, 14:10, 14:50, 15:40, 16:20, 17:00, 17:40, 18:30, 19:30, 20:30, 21:30, 22:00, 22:40, 23:00.
Asked by Scott from USA | Nov. 06, 2018 18:29Reply
Train ticket pickup at Hangzhou airport?
We are flying in to HZfor a few days and have purchased tickets for the bullet train to Shanghai. I am just wondering if there is a train ticket pickup office at the airport so I could collect them when we arrive, instead of having to go to the train station earlier on the morning of our departure.
Answers (1)
Answered by Ashley from USA | Nov. 07, 2018 21:39

It seems that there is no ticket outlets at the airport. BTW, overseas passengers can only collect their booked train tickets at train stations.
Asked by Jackie from MALAYSIA | Nov. 01, 2018 00:08Reply
Any bus to take from Feng Qi Road to Hangzhou Shangri La hotel?
Answers (1)
Answered by Zachary from GERMANY | Nov. 01, 2018 20:51

From Fengqi Road Metro Station, you can walk southwest around 800 meters to get to Shaoniangong Bus Stop. Then take bus no.177 to Xinxin Fandian Bus Stop. After arriving, you can find your hotel directly.
Asked by Jean Quah from MALAYSIA | Oct. 29, 2018 03:23Reply
I will arrive xiaoshan Hangzhou airport at 11.00pm.
Is there any shuttle bus service to the West lake 7 service apartment at West lake road, shangcheng 31000 China and what is the fare?
Answers (1)
Answered by Terra from MALAYSIA | Oct. 30, 2018 20:10

Yes, there is the airport bus Pinghai Road Line directly to the hotel. Take the bus at the airport and get off at Grand Metropark Hotel. Then walk about 5 minutes to your hotel.
Asked by Soo Melody from MALAYSIA | Oct. 17, 2018 21:05Reply
Buy Hangzhou Transportation smart Z Card
I will be flying to the city next month, may I know if I can buy the Transportation Smart Card Z at the airport? Can it be used for the bus from airport to city center or West Lake area?
Answers (2)
Answered by Rena from USA | Oct. 18, 2018 19:48

I'm afraid you cannot buy it at the airport and it can also not be used to pay the airport bus.
Answered by Melody Soo from MALAYSIA | Oct. 21, 2018 19:20

thanks for the info.
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