Home / Train /

Facilities on China Trains

Facilities on China high speed trains are modern and up-to-date: western style toilets are available, and power sockets are offered for most passengers. Facilities on the non-bullet trains need to be improved: only squat toilets are available; power sockets are limited in most carriages, and it may be smelly there with open smoking areas.
 

In a seat carriage, the luggage racks are above the seats on two sides, large enough for a 28’suitcase. Large pieces can also be put in the luggage closet between two carriages on a bullet train or under the seat or table on a normal type of train.

The luggage rack in most hard sleeper coaches is above the aisle. In soft sleeper and a few hard sleeper coaches, there is a luggage closet in each compartment, which tends to be safer and more private, but provides less room for luggage. In deluxe soft sleeper carriage, there is a closet for luggage opposite the berths. One can also place heavy or large bags under the table or lower berths.

 Read more:
Baggage allowance and transportation
Can I take my bike on a China train?

Luggage Rack in Second Class Seat Coach
Luggage Rack in Second Class Seat Coach
Luggage Closet in Soft Sleeper Comparment
Luggage Closet in Soft Sleeper Comparment

Dining Car and Food Trolley

A dining car is available on overnight trains or those running for long-distance routes. Usually, only Chinese food is provided: rice, noodles, porridge and soups. At meal times, the attendants may sell packed food on a trolley. Also, there are staff pushing trollies selling snacks, drinks, and fruit during the trip. In addition to the limitation on food types, the food price is higher than usual. Passengers are recommended to bring some on their own, especially for long-distance rides.

 See more: Food on train

Passengers Enjoy Their Meal in The Dining Car
Passengers Enjoy Their Meal in The Dining Car
Snacks Sold in The Carriage
Snacks Sold in The Carriage

Drinking Water

Tap water cannot be drunk directly in China. In each carriage, there is a water heater at one end offering free boiled water. A red light indicates that the heater is working, and a green light shows that the water has boiled. Disposable cups are available on some high speed carriages and it is advisable for passengers to take a bottle. Put your bottle under the tap and push/ turn the button/ handle, you will get boiled water. A thermos for hot water is also available in some hard sleeper, soft sleeper, or deluxe soft sleeper compartments.
 

Toilets are set at two ends of the coach. A red sign on the door indicates the toilet is occupied while green means it is available. Most toilets are western style on a high speed train, while a few also have a squat toilet at one end of the coach. On normal trains, most are squat toilets; sit toilets are only available in soft sleeper and deluxe soft sleeper carriages. When approaching a station, the toilets in some old-fashioned coaches will be closed. Toilet paper is provided in bullet carriages, but it runs out quickly; you’d better bring some on your own. Inside the toilet, there is usually a small wash basin.

A Water Heater that Provides Boiled Drinking Water
A Heater Provides Boiled Water
Toilet in a Bullet Train
Toilet in a Second Class Carriage

Electricity Charging Sockets

Charging sockets have been available in most carriages for electrical appliances like mobile phones, tablets and laptops. You can find one under your first class or second class seat, on the left armrest of your business class or VIP class seat. In soft sleeper and deluxe soft sleeper coaches, there is a power socket inside each compartment and two along the aisle. In hard sleeper, hard seat and soft seat carriages, there are only two sockets on two sides of the coach; also, if the carriage is “time-honored”, there may be no sockets available. In these cases, you should bring a portable battery charger. Note: All electricity onboard is 220V and the socket may not suit your devices, so an adapter may be needed.

Power is available in hard-sleeper carriage.
Power is available in hard sleeper carriage.
A Power Socket
A Power Socket in Soft Sleeper Compartment

Internet

WIFI is available, but has partial access. It is not universal. The telephone signal is poor when running in mountainous regions, or at a high speed.
 

Washbasin

Washbasins with mirrors are also at the end of a carriage. The water is cold and undrinkable. Hand washing liquid is provided on some bullet trains.
 

Smoking Area

Smoking is strictly prohibited on high speed trains and there is no smoking area; otherwise the passenger will be banned from taking Chinese train for 180 days, or be fined CNY500-2,000, or even may be given a security detention. On normal trains, there are ashtrays at the connection of two carriages, this being the only location where smoking is permitted.
 See more: Can I Smoke on Chinese Trains?

Washbasin
Washbasin
        
Smoking Area
Smoking Area

Security Facilities

Every carriage is equipped with fire extinguishers, security hammers, and emergency brake. Railway police officers patrol during the journey.
 

Signs in Chinese, English, and Tibetan
Signs in Railway Coaches to Tibet

Dustbin

A dustbin for litter is available at the end of each carriage. In seat class carriages of high speed trains, each passenger is given a disposal bag; in seat carriages of normal trains or sleeper compartments, a small tray is provided on the table.
 

Entertainment Facilities

There are TV sets in most carriages, but only Chinese TV programs are available. Magazines and newspapers are also provided, but in Mandarin, too.

To kill time, you may download some movies or songs to your cell phone, tablet or other personal devices in advance.
 

Special Facilities

On the trains to Tibet, all the signs are in Chinese, English, and Tibetan. Oxygen is released in carriages. Passengers can also use the oxygen masks beside seats or berths if they feel uncomfortable. In addition, there is an emergency room and a professional doctor.



 See also:
China Train Travel - A Beginner’s Guide
Facts on China Train Travel

- Last modified on May. 07, 2019 -
  • Customer Reviews
  • Questions & Answers
  •  
    5.030 Reviews
    Isabella
    Italy
    Posted on Aug. 29, 2019
    You are amazing. I forget my sunglasses on the train yesterday. I emailed you to ask if you can help me found it. Actually I didn't expect it could be found, so your reply surprised me! Thank you so so much! I will surely use your service when I travel next time.
    Millie
    South Africa
    Posted on Aug. 13, 2019
    The service was excellent and the booking process was very easy. I wish more websites could be as good as yours. I will definitely be using your services again and I will definitely recommend the site to all my friends. It is the only way to travel!
    Laverdure
    Belgium
    Posted on Aug. 07, 2019
    The booking process is a bit heavy but it worked perfectly well. I received very quickly the confirmation email. I got my real paper ticket soon as I arrived at the station using my passport and the confirmation number.
    Ewing
    USA
    Posted on Jul. 26, 2019
    Once I figured out how to book a train online it was easy to do, paying through Paypal while safe was a bit cumbersome but not insurmountable. The hardest part understood how to get your tickets at the station, but once I found someone at the station to point me in the right direction that too went well.

    I think that best thing you could do would be to better explain the ticketing process, it’s not hard just completely different than the way it is done in the West. Know that I know the process it should not be a problem in the future.

    Now that I know how the system works I am sure I will use your services when ever I travel from China. Everyone I have dealt with at Travel China Guide has been very kind and helpful.
    ...More
    GALKINA
    Ukraine
    Posted on Jul. 17, 2019
    Your service was very useful and convenient. All the steps were very clear to me. I immediately after the payment received information about the tickets. I thank you for your work. and will recommend your company to my friends.
    Nana
    USA
    Posted on Jul. 10, 2019
    Your customer service is exceptional. I was very satisfied with the prompt and clear responses I received. The instructions were very helpful. We took several train rides and the Suzhou train station was the most confusing/complicated for us as foreigners of Guilin, Shanghai, and Hangzhou.
    Ms.Anna
    Spain
    Posted on Jun. 27, 2019
    Booking experience through TCG booking center is Excellent despite it's a pity not to be sure of the day and type of train ticket until 28 days before issue.

    We got the ticket at hotel once reached there which is really a great release. Once with ticket in hand, the following things seems much easier. it's easy to find the waiting room, very well indicated. You have to stay there 40minutes before because there a lot of people waiting to catch the train.
    Excellent.
    Ms.Rachel
    Singapore
    Posted on Jun. 15, 2019
    I would rate my booking experience through TCG booking center 10/10! An excellent experience and I have never experienced such prompt service and good follow-ups by ANY company. Once payment was confirmed, the tickets were delivered by 24hrs to our hotel even before we reached Beijing.

    I am impressed with the Checking In service - the ladies were profession and the platforms were NOT confusing, maybe because I speak/read Mandarin. I arrived late, because my traveling partner and me mistook Beijing West for Beijing South due to wrong info by our hotel.

    Even though I bought 2nd Class tickets, the CRH train was extremely clean, with frequent cleaning and food service. The seats were very spacious (could fit my luggage, with a lot of leg room to spare) and could recline.

    The only thing I didn't like was that being seated at 01 seats, they were near to the toilets and some people using them kept slamming the doors, which made rest impossible. However, I know this is because we bought seats way in advance, which is why we were assigned front seats. Also the train was fast and ON time and reached even earlier than 1.07pm (the ETA stated on your website.) I would encourage everyone traveling across cities in China to use CRH trains.

    Thank you! I look forward to using your service again. :)
    ...More
    Mr.Martin
    USA
    Posted on Jun. 07, 2019
    TravelChinaGuide was wonderful for my travel plans. I booked tickets for my whole holiday days in China and TravelChinaGuide got the tickets I needed. Later I needed to change my travel plans within China and with little trouble, TravelChinaGuide made the changes right away. My trip back and forth between Nanjing and Beijing on the new fast ones was a very pleasant experience. The train is high off the ground so the country side was in view for most of the trip. I could view traditional towns and farms and new and modern factories and apartment complexes along the route. Traveling at more than 300 km per hour it traveled the almost 800 miles in less than four hours. It was much easier and more pleasant than flying. The Chinese keep theirs on a very tight schedule. Both of them left and arrived exactly on time....More
    Mr.James
    Canada
    Posted on May. 28, 2019
    I thought it was pretty good. I would be better if you could ship it to outside of the country. Even to other places in Asia would have been much more convenient for me. The train journey was alright. I would strongly recommend getting a soft sleeper if one is going to be on the train for 31 hours. I also warn people that people smoke in between carts and the smell travels quite far, so that would be a negative for people who can't stand the smoke. It wasn't too bad of a ride for people who wanted to take the scenic route and see bits of the country side, and experience a long train ride...More
    123
    Page 1 of 3