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Facilities on China Trains

Facilities on China high speed trains are modern and up-to-date: western style toilets are available, and power sockets are offered for most passengers. Facilities on the non-bullet trains need to be improved: only squat toilets are available; power sockets are limited in most carriages, and it may be smelly there with open smoking areas.
 

In a seat carriage, the luggage racks are above the seats on two sides, large enough for a 28’suitcase. Large pieces can also be put in the luggage closet between two carriages on a bullet train or under the seat or table on a normal type of train.

The luggage rack in most hard sleeper coaches is above the aisle. In soft sleeper and a few hard sleeper coaches, there is a luggage closet in each compartment, which tends to be safer and more private, but provides less room for luggage. In deluxe soft sleeper carriage, there is a closet for luggage opposite the berths. One can also place heavy or large bags under the table or lower berths.

 Read more:
Baggage allowance and transportation
Can I take my bike on a China train?

Luggage Rack in Second Class Seat Coach
Luggage Rack in Second Class Seat Coach
Luggage Closet in Soft Sleeper Comparment
Luggage Closet in Soft Sleeper Comparment

Dining Car and Food Trolley

A dining car is available on overnight trains or those running for long-distance routes. Usually, only Chinese food is provided: rice, noodles, porridge and soups. At meal times, the attendants may sell packed food on a trolley. Also, there are staff pushing trollies selling snacks, drinks, and fruit during the trip. In addition to the limitation on food types, the food price is higher than usual. Passengers are recommended to bring some on their own, especially for long-distance rides.

 See more: Food on train

Passengers Enjoy Their Meal in The Dining Car
Passengers Enjoy Their Meal in The Dining Car
Snacks Sold in The Carriage
Snacks Sold in The Carriage

Drinking Water

Tap water cannot be drunk directly in China. In each carriage, there is a water heater at one end offering free boiled water. A red light indicates that the heater is working, and a green light shows that the water has boiled. Disposable cups are available on some high speed carriages and it is advisable for passengers to take a bottle. Put your bottle under the tap and push/ turn the button/ handle, you will get boiled water. A thermos for hot water is also available in some hard sleeper, soft sleeper, or deluxe soft sleeper compartments.
 

Toilets are set at two ends of the coach. A red sign on the door indicates the toilet is occupied while green means it is available. Most toilets are western style on a high speed train, while a few also have a squat toilet at one end of the coach. On normal trains, most are squat toilets; sit toilets are only available in soft sleeper and deluxe soft sleeper carriages. When approaching a station, the toilets in some old-fashioned coaches will be closed. Toilet paper is provided in bullet carriages, but it runs out quickly; you’d better bring some on your own. Inside the toilet, there is usually a small wash basin.

A Water Heater that Provides Boiled Drinking Water
A Heater Provides Boiled Water
Toilet in a Bullet Train
Toilet in a Second Class Carriage

Electricity Charging Sockets

Charging sockets have been available in most carriages for electrical appliances like mobile phones, tablets and laptops. You can find one under your first class or second class seat, on the left armrest of your business class or VIP class seat. In soft sleeper and deluxe soft sleeper coaches, there is a power socket inside each compartment and two along the aisle. In hard sleeper, hard seat and soft seat carriages, there are only two sockets on two sides of the coach; also, if the carriage is “time-honored”, there may be no sockets available. In these cases, you should bring a portable battery charger. Note: All electricity onboard is 220V and the socket may not suit your devices, so an adapter may be needed.

Power is available in hard-sleeper carriage.
Power is available in hard sleeper carriage.
A Power Socket
A Power Socket in Soft Sleeper Compartment

Internet

WIFI is available, but has partial access. It is not universal. The telephone signal is poor when running in mountainous regions, or at a high speed.
 

Washbasin

Washbasins with mirrors are also at the end of a carriage. The water is cold and undrinkable. Hand washing liquid is provided on some bullet trains.
 

Smoking Area

Smoking is strictly prohibited on high speed trains and there is no smoking area; otherwise the passenger will be banned from taking Chinese train for 180 days, or be fined CNY500-2,000, or even may be given a security detention. On normal trains, there are ashtrays at the connection of two carriages, this being the only location where smoking is permitted.
 See more: Can I Smoke on Chinese Trains?

Washbasin
Washbasin
        
Smoking Area
Smoking Area

Security Facilities

Every carriage is equipped with fire extinguishers, security hammers, and emergency brake. Railway police officers patrol during the journey.
 

Signs in Chinese, English, and Tibetan
Signs in Railway Coaches to Tibet

Dustbin

A dustbin for litter is available at the end of each carriage. In seat class carriages of high speed trains, each passenger is given a disposal bag; in seat carriages of normal trains or sleeper compartments, a small tray is provided on the table.
 

Entertainment Facilities

There are TV sets in most carriages, but only Chinese TV programs are available. Magazines and newspapers are also provided, but in Mandarin, too.

To kill time, you may download some movies or songs to your cell phone, tablet or other personal devices in advance.
 

Special Facilities

On the trains to Tibet, all the signs are in Chinese, English, and Tibetan. Oxygen is released in carriages. Passengers can also use the oxygen masks beside seats or berths if they feel uncomfortable. In addition, there is an emergency room and a professional doctor.



 See also:
China Train Travel - A Beginner’s Guide
Facts on China Train Travel

- Last modified on May. 07, 2019 -
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    Nana
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    Your customer service is exceptional. I was very satisfied with the prompt and clear responses I received. The instructions were very helpful. We took several train rides and the Suzhou train station was the most confusing/complicated for us as foreigners of Guilin, Shanghai, and Hangzhou.
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    The only thing I didn't like was that being seated at 01 seats, they were near to the toilets and some people using them kept slamming the doors, which made rest impossible. However, I know this is because we bought seats way in advance, which is why we were assigned front seats. Also the train was fast and ON time and reached even earlier than 1.07pm (the ETA stated on your website.) I would encourage everyone traveling across cities in China to use CRH trains.

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    I thought it was pretty good. I would be better if you could ship it to outside of the country. Even to other places in Asia would have been much more convenient for me. The train journey was alright. I would strongly recommend getting a soft sleeper if one is going to be on the train for 31 hours. I also warn people that people smoke in between carts and the smell travels quite far, so that would be a negative for people who can't stand the smoke. It wasn't too bad of a ride for people who wanted to take the scenic route and see bits of the country side, and experience a long train ride...More
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    ​Thanks for your note. First of all, can we say how impressed we were with your booking process and all the helpful assistance you provided to us throughout that process. We particularly appreciated the timely updates as each train booking was made, which gave us a lot of confidence in yourselves. Tickets were waiting for us at the hotel as we asked for, and the few questions we had, were answered quickly and helpfully. So 5 stars for the booking process.

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    Waiting facilities at stations were generally good, and the security, ticket checks, and boarding procedures all worked well. While the trains were non-smoking and travellers accepted this, there was too much smoking in the station waiting areas, and it might be better to provide specific smoking areas to help combat this problem.

    We did think that it was probably only necessary to get to stations around 40/45 minutes ahead of travel time, although perhaps at peak times more is need? Generally we found 40 sufficient.

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