Customer Reviews
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- China Railway
- Beijing - Shanghai
- Beijing - Xi'an
- Hong Kong - Guangzhou
- Hong Kong - Shenzhen
- Clients: Shari Stout
- Country: United States of America
Aug. 28, 2024
Booking always easy and accurate!
Trains are clean and on time.
Trains are clean and on time.
- Clients: Ammar
- Country: Pa
Aug. 26, 2024
Hi,
I can't thank enough for your help in reserving the sleeper tickets. My trip was designed in a way that the Soft Sleeper train ticket was crucial as I wanted to make sure that all 4 of us will be in the same compartment. This is not possible when booking on app as it books randomly and I didn't want to take that risk. I am extremely thankful for your help as it was a very difficult task. I wanted to take Soft Sleeper from Xining to Shanghai but since it became impossible, your agent recommended an out of the box suggestion to take a high speed train to Xi'an and then take Soft Sleeper from Xi'an to Shanghai. Initially it sounded unnecessary but then I realized that it was great idea. And I could see a bit of Xi'an as well. So, I agreed and we got the tickets of same compartment. I achieved my goal and my family absolutely loved the trip back home!
I can't thank enough for your help in reserving the sleeper tickets. My trip was designed in a way that the Soft Sleeper train ticket was crucial as I wanted to make sure that all 4 of us will be in the same compartment. This is not possible when booking on app as it books randomly and I didn't want to take that risk. I am extremely thankful for your help as it was a very difficult task. I wanted to take Soft Sleeper from Xining to Shanghai but since it became impossible, your agent recommended an out of the box suggestion to take a high speed train to Xi'an and then take Soft Sleeper from Xi'an to Shanghai. Initially it sounded unnecessary but then I realized that it was great idea. And I could see a bit of Xi'an as well. So, I agreed and we got the tickets of same compartment. I achieved my goal and my family absolutely loved the trip back home!
- Clients: Bradley Burn
- Country: United Kingdom
Aug. 25, 2024
The online booking tool is very intuitive and works well. The confirmation email arrived very quickly and contained all relevant information. Both train stations were easy to navigate however when picking the physical ticket up from Beijing train station you have to follow the signs for Beijing North in the building regardless of your actual travel direction to get to the ticket office. The train was very clean and although almost entirely filled was remarkably quiet. Highly recommended service
- Clients: T. H. Ban
- Country: United States
Aug. 22, 2024
During the working hours, the 800 number phone was always answered promptly. The answers to my questions were provided correctly.
- Clients: Larry
- Country: USA
Aug. 22, 2024
From the original booking to the actual train trip was seamless and unbelievable!! I highly recommend the use of purchasing train tickets using Travel China Guide!! 😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊
- Clients: Don Macksnzie
- Country: New Zealand
Aug. 22, 2024
Everything was great from the time I booked my ticket and received confirmation and seat number. Process through to boarding the train was smooth and the actual journey was fantastic. I can recommend using this service.
- Clients: Mik3
- Country: Canada
Aug. 22, 2024
Made everything easier and helped reduce stress
- Clients: Nedyalko Stefanov
- Country: Bulgaria
Aug. 22, 2024
It was unique and refreshing experience! The booking process is easy-to-use and I got the seat I wanted. The journey was amazing! Thank you!
- Clients: Sakari S.
- Country: Finland
Aug. 22, 2024
The booking process was fast and fluent and the service was very friendly and helpful!
- Clients: Helena
- Country: Portugal
Jul. 11, 2024
The booking of train tickets is easy. I only need to show the passport in the train station, and everything goes smoothly and easily.