- Clients: Alex
- Country: Romania
Easy to booked, nice and fast train, verry precisely in time, the station verry big and intuitive, overall nice experience.
- Clients: Natasha
- Country: Sweden
It is such a chanllenge to book China train tickets online at my age. I don’t even know how to do it. When I call TravelChinaGuide, the girl is so helpful and patient. She told me the procedures in detail and wait on the line till I finish the booking. Excellent service!
- Clients: Jose Montaos
- Country: USA
Instructions are clear on how to get the printed ticket. Very helpful.
- Clients: Chris
- Country: United Kingdom
We are surprised it was too crowded at train station, and we almost missed the train. Thanks to your guidance about how to take the train in China, we didn’t waste a second and run for the train. At that time, I realized how important you are.
- Clients: Gaby
- Country: Mexico
I travelled in China during the National Day holiday. I heard of that it is difficult to purchase the tickets. That’s true. Some of my requested trains are not available. Monica called me and recommended other trains, seat class ticket and we finally made it prefect. The service provided is much appreciated.
- Clients: ARBEL
- Country: France
Thanks for my consultant Monica help me cancelling and refunding my tickets, I was ill in China can cannot continue my trips, she refunded the tickets to me very quickly, sorry for all trouble and appreciate for the patience and warm I got from Monica Yuan..
- Clients: MEIYUAN
- Country: USA
We heard that we foreigners could only purchase the tickets at the train station, but we are glad that we found you and confirmed we are able to book the tickets online in advance. Thank you very much, this was a pleasant experience.
- Clients: PUTIVRAL
- Country: Thailand
Thank you so much! Appreciate all of your help. You made our trip smoothly. The train condition is better than what we imagine. We will have a try of the bullet train next time.
- Clients: TEGLBORG
- Country: Denmark
We are very satisfied with the customer service of TravelChinaGuide.com. We booked the tickets from Chengdu to Xian and Xian to Luoyang before we come to China. When the tickets on our preferred train were not available, they immediately offered us backup options, which were also suitable for us.
- Clients: Armin
- Country: Lebanon
My friend ever booked tickets through your website and he recommended it to me. It is easy to keep in touch via email and phone calls. I was well informed for any step of my order status. The girl I talked is supper nice and helpful. She explained how to report ticket lost patiently and I finally figure it out.