Shanghai Public Transportation Card

It will be more convenient and pleasant if you use a Shanghai Public Transportation Card when you travel around the city.

Like the MetroCard in New York City and the Oyster Card in London, it is a kind of stored value smart card used in the public transportation of the city and some cities in the nearby Jiangsu, Zhejiang and Anhui Provinces.


Shanghai Public Transportation Card Service Center

The card is issued and managed by Public Transportation Card Co., Ltd. (SPTCC).

Shanghai Public Transportation Card Service Center
Public Transportation Card Service Center

 The service center is set up by SPTCC to serve the public on consultation, card issue, return and repair as well as value recharge, transfer and return.
Address: No. 609, Jiujiang Road (near the intersection with Zhejiang Road)
Office Hours: 09:30 - 18:30 (from Monday to Friday); 09:30 - 16:30 (Saturday, Sunday)
Information Line: 021-63611100
Sales Hotline: 021-63601952


Card Types

There are mainly three types of Public Transportation Cards - ordinary, souvenir and transformed cards.

1. Ordinary cards are categorized into system running test cards issued in 1999 and other ordinary cards.

2. Souvenir cards are made to commemorate some important events, festivals and Chinese cultural heritage. You can choose from cards with various topics and patterns on the city's transportation history, famous attractions,  Tourism Festival, as well as Shaoxing Opera, Chinese zodiacal animals, APEC Shanghai 2001, the bid for World Expo 2010, 2007 Special Olympics World Summer Games and the tenth anniversary of Hong Kong's return to China.

3. Transformed cards have many forms, including constellation cards, lover cards, Christmas cards and mini cards. The most special transformed ones are the watch cards with cards inside various stylish watches.

 The application scope of Public Transportation Card extends to many transportation means in that city, including taxis, buses, tourist buses, long-distance buses, metro lines, maglev trains, ferries and trucks. Also the card can be used at some parking lots, parking meters, gas stations, toll highways and auto repairing stores.
  Here we give detailed instructions for the issuance and use of Public Transportation Card, showing you how to:
→ Buy a Card     → Value Recharge     → Value Transfer     → Refund     → Maintenance

- Last modified on Apr. 23, 2019 -
Questions & Answers on Shanghai Public Transportation Card
Asked by Jackson from AUSTRALIA | Jul. 23, 2019 18:54Reply
Does the Shanghai Transportation Card also work in Beijing?
I'm looking into buying a metro card in SH when I arrive, and will be travelling around and ending my trip in Beijing. Do these two cities use the same type of Transportation Card? Or do you need a different Transportation Card for each city?
Answers (1)
Answered by Peggy from USA | Jul. 25, 2019 18:46

Every city has their own transport card. You need to buy a new one in Beijing.
Asked by Cl from NORGE | Jul. 19, 2019 05:28Reply
Can we buy transportation card at Shanghai People's Square?
Answers (1)
Answered by Hanks from USA | Jul. 21, 2019 20:37

You can buy it in the subway station of People's Square.
Asked by Lek from THAILAND | Jun. 24, 2019 19:58Reply
Can i get the refund from the remaining of the Shanghai card and deposit?
Can i proceed the refund at Pudong airport?
Answers (2)
Answered by Ella from USA | Jun. 25, 2019 19:08

Yes, no problem.
Answered by Lek from THAILAND | Jun. 26, 2019 22:10

Thank you very much!
Asked by Ariane from CANADA | Jun. 22, 2019 19:38Reply
How long are the Shanghai ordinary Metro cards valid for?
I plan on returning next year to use it again and have some stored value remaining.
Answers (2)
Answered by Leo from FRANCE | Jun. 23, 2019 20:16

The card can be used normally within 5 years from the date of the previous recharge.
Answered by Ariane from CANADA | Jun. 24, 2019 07:41

Thanks, Leo! The card worked like a charm and I hope to return to CES next year to use it again :-)
Asked by Helmut Reitter from GERMANY | Jun. 05, 2019 03:04Reply
Can I buy in Shanghai a Transportation Card at any Metro Station?
Can I buy on at Pudong Airport Metro Station? At Main Railway Station? How much does it cost to get on? Do I keep my balance on card even if I dont use it for one year? Or are there Monthly fees?
Can I as a foreigner charge my card with cash or Credit Card ( no Alipay ) ?
Answers (1)
Answered by Alex from AUSTRALIA | Jun. 05, 2019 19:08

You can buy it at any metro station and railway station. You need to pay CNY20 deposit. It doesn't matter whether you have balance in card or not. You can charge your card with cash by RMB.
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