Shanghai Public Transportation Card

It will be more convenient and pleasant if you use a Shanghai Public Transportation Card when you travel around the city. Like the MetroCard in New York City and the Oyster Card in London, it is a kind of stored value smart card used in the public transportation of the city.


Shanghai Public Transportation Card Service Center

The card is issued and managed by Public Transportation Card Co., Ltd. (SPTCC). 

Shanghai Public Transportation Card Service Center
Public Transportation Card Service Center

The service center is set up by SPTCC to serve the public on consultation, card issue, return and repair as well as value recharge, transfer and return.

Address: No. 609, Jiujiang Road (near the intersection with Zhejiang Road)
Office Hours: 09:30 - 18:30 (from Monday to Friday); 09:30 - 16:30 (Saturday, Sunday)
Information Line: 021-63611100
Sales Hotline: 021-63601952


Card Types

There are mainly three types of Public Transportation Cards - ordinary, souvenir and transformed cards.

1. Ordinary cards are categorized into system running test cards issued in 1999 and other ordinary cards.

2. Souvenir cards are made to commemorate some important events, festivals and Chinese cultural heritage. You can choose from cards with various topics and patterns on the city's transportation history, famous attractions,  Tourism Festival, as well as Shaoxing Opera, Chinese zodiacal animals ...

3. Transformed cards have many forms, including constellation cards, lover cards, Christmas cards and mini cards. The most special transformed ones are the watch cards with cards inside various stylish watches.

 The application scope of Public Transportation Card extends to many transportation means in that city, including taxis, buses, long-distance buses, metro lines, maglev trains and ferries. Also the card can be used at some parking lots, gas stations and toll highways.
  Here we give detailed instructions for the issuance and use of Public Transportation Card, showing you how to: → Buy a Card     → Value Recharge     → Value Transfer     → Refund     → Maintenance

- Last updated on Apr. 15, 2024 by Gabby Li -
Questions & Answers on Shanghai Public Transportation Card
Asked by Divya from NEW ZEALAND | Apr. 12, 2024 06:42Reply
Maglev return ticket not going to be used
Hi, can I return my Maglev ticket, I used from Airport to Louyang but the return I won't be used, can this be cancelled and refund??

Answers (1)
Answered by Lori | Apr. 15, 2024 00:59

So you bought a round trip ticket? I'm afraid you can't.
Asked by Carolina from CANADA | Mar. 22, 2024 15:28Reply
Interchangeable with Hangzhou Transportation Card?
I will be traveling to Shanghai, Shaoxing, Hangzhou, and Suzhou. Can I use Shanghai Transportation Card in all those places?
Answers (2)
Answered by Lori | Mar. 25, 2024 02:24

If your card is marked with "T-Union", then you can use it in these cities, and if not, then you can only use it in Shanghai.
Answered by Carolina | Mar. 25, 2024 07:47

Thank you!
Asked by vincent from AUSTRALIA | Mar. 17, 2024 21:25Reply
does Shanghai Public Transportation Card has expire day
does Shanghai Public Transportation Card has expire day
Answers (1)
Answered by Joshua | Mar. 18, 2024 20:02

If you haven't topped it up for 5 years, it will expire. You can activate the card again by one top-up at any metro station.
Asked by KK Yeo from SINGAPORE | Mar. 10, 2024 01:04Reply
Can I use the Shanghai Public Transportation Card for both Metro and Buses?
Where can I buy this card from? I will be in Shanghai for 4 days arriving from Hangzhou
Answers (1)
Answered by Olivia | Mar. 11, 2024 02:46

Yes, you can use it for both metro and bus. You can buy it at any metro station easily.
Asked by CS | Mar. 05, 2024 01:40Reply
Shanghai Public Transportation Card : Plan to stay in Shanghai 4 days, can we refund the remain valu
Plan to stay in Shanghai 4 days, can we refund the remain value and deposit back after leave?
Answers (1)
Answered by Anne | Mar. 06, 2024 01:23

Yes, of course you can.
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