Shanghai Public Transportation Card

It will be more convenient and pleasant if you use a Shanghai Public Transportation Card when you travel around the city.

Like the MetroCard in New York City and the Oyster Card in London, it is a kind of stored value smart card used in the public transportation of the city and some cities in the nearby Jiangsu, Zhejiang and Anhui Provinces.


Shanghai Public Transportation Card Service Center

The card is issued and managed by Public Transportation Card Co., Ltd. (SPTCC).

Shanghai Public Transportation Card Service Center
Public Transportation Card Service Center

 The service center is set up by SPTCC to serve the public on consultation, card issue, return and repair as well as value recharge, transfer and return.
Address: No. 609, Jiujiang Road (near the intersection with Zhejiang Road)
Office Hours: 09:30 - 18:30 (from Monday to Friday); 09:30 - 16:30 (Saturday, Sunday)
Information Line: 021-63611100
Sales Hotline: 021-63601952


Card Types

There are mainly three types of Public Transportation Cards - ordinary, souvenir and transformed cards.

1. Ordinary cards are categorized into system running test cards issued in 1999 and other ordinary cards.

2. Souvenir cards are made to commemorate some important events, festivals and Chinese cultural heritage. You can choose from cards with various topics and patterns on the city's transportation history, famous attractions,  Tourism Festival, as well as Shaoxing Opera, Chinese zodiacal animals, APEC Shanghai 2001, the bid for World Expo 2010, 2007 Special Olympics World Summer Games and the tenth anniversary of Hong Kong's return to China.

3. Transformed cards have many forms, including constellation cards, lover cards, Christmas cards and mini cards. The most special transformed ones are the watch cards with cards inside various stylish watches.

 The application scope of Public Transportation Card extends to many transportation means in that city, including taxis, buses, tourist buses, long-distance buses, metro lines, maglev trains, ferries and trucks. Also the card can be used at some parking lots, parking meters, gas stations, toll highways and auto repairing stores.
  Here we give detailed instructions for the issuance and use of Public Transportation Card, showing you how to:
→ Buy a Card     → Value Recharge     → Value Transfer     → Refund     → Maintenance

- Last modified on Feb. 11, 2019 -
Questions & Answers on Shanghai Public Transportation Card
Asked by Marcus from SINGAPORE | Feb. 03, 2019 19:34Reply
Purchase/Return and Refund for Shanghai Public Transportation Card?
Hi, I will be staying near Langao Road Metro Station. Can I know where I can purchase/ return and refund the Shanghai Public Transportation Card nearby?
Answers (1)
Answered by Lillian from CANADA | Feb. 11, 2019 22:10

Don't worry. You can purchase/return and get the refund the card at Langao Road Metro Station.
Asked by Maya from PHILIPPINES | Feb. 02, 2019 20:23Reply
Hi! Will be visiting Shanghai on March 7th-12th and will be arriving early in the morning.
Is there a place where I could buy transport card for the train from the airport? Kindly advise.
Answers (1)
Answered by Xanthe from CANADA | Feb. 11, 2019 22:01

You can purchase the transportation card at the service center of the metro/Maglev station inside Pudong Airport.
Asked by Phacharaphol Somboontham from THAILAND | Jan. 18, 2019 17:30Reply
Can I buy Ordinary Shanghai Public Transportation Card?
My flight to PVG is early morning and I am sure that the SPTC counter doesn't open yet. So I would like to ask if there is a SPTC Machine that I can buy the card and recharge the money at Putong airport terminal 2. If no, what your suggestion to buy this card is. please kindly advise.

Thank you very much.
Answers (1)
Answered by Akili from CANADA | Jan. 22, 2019 01:11

As I know, there is no SPTC Machine at the airport. Thus you are advised to purchase it in downtown metro stations' service center. In addition, there are several ATM at PVG that you can exchange some money.
Asked by Pimporn Rungratikunthon from THAILAND | Jan. 12, 2019 05:16Reply
Where to return and refund Shanghai Public Transportation Card?
What metro stations can we refund the SPTC?
Answers (5)
Answered by Antonia from CANADA | Jan. 13, 2019 22:22

There are many service centers of different metro stations can provide this service. Where do you live? Then I can find the nearest place.
Answered by pimmy from THAILAND | Jan. 14, 2019 02:08

I live close to West Nanjing station. I heard that there is a refund machine at this station but no SPTC Counter with staff.
Can you please kindly advise if this is correct?
Answered by Antonia | Jan. 14, 2019 18:57

Yes, this information is correct. There is only a refund machine.
Answered by pimmy from THAILAND | Jan. 14, 2019 20:56

Thanks for your information. could you please advise which station (closest to West Nanjing Road station) that has a SPTC Counter with staff that I can refund the card? And also kindly advice operating hour. I am afraid that I can't use the refund machine with all Chinese language.
Million thanks in advance.
Answered by Antonia | Jan. 15, 2019 19:02

You can go to the Pudong Development Bank to refund the card. The near one is located at 1F, No.1788, West Nanjing Road, Jing'an District.
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