Shanghai Public Transportation Card

It will be more convenient and pleasant if you use a Shanghai Public Transportation Card when you travel around the city. Like the MetroCard in New York City and the Oyster Card in London, it is a kind of stored value smart card used in the public transportation of the city.

 

Shanghai Public Transportation Card Service Center

The card is issued and managed by Public Transportation Card Co., Ltd. (SPTCC). 
 

Shanghai Public Transportation Card Service Center
Public Transportation Card Service Center

The service center is set up by SPTCC to serve the public on consultation, card issue, return and repair as well as value recharge, transfer and return.

Address: No. 609, Jiujiang Road (near the intersection with Zhejiang Road)
Office Hours: 09:30 - 18:30 (from Monday to Friday); 09:30 - 16:30 (Saturday, Sunday)
Information Line: 021-63611100
Sales Hotline: 021-63601952

 

Card Types

There are mainly three types of Public Transportation Cards - ordinary, souvenir and transformed cards.

1. Ordinary cards are categorized into system running test cards issued in 1999 and other ordinary cards.

2. Souvenir cards are made to commemorate some important events, festivals and Chinese cultural heritage. You can choose from cards with various topics and patterns on the city's transportation history, famous attractions,  Tourism Festival, as well as Shaoxing Opera, Chinese zodiacal animals ...

3. Transformed cards have many forms, including constellation cards, lover cards, Christmas cards and mini cards. The most special transformed ones are the watch cards with cards inside various stylish watches.

 The application scope of Public Transportation Card extends to many transportation means in that city, including taxis, buses, long-distance buses, metro lines, maglev trains and ferries. Also the card can be used at some parking lots, gas stations and toll highways.
  Here we give detailed instructions for the issuance and use of Public Transportation Card, showing you how to: → Buy a Card     → Value Recharge     → Value Transfer     → Refund     → Maintenance

- Last updated on Sep. 03, 2024 by Gabby Li -
Questions & Answers on Shanghai Public Transportation Card
Asked by Diego from SPAIN | Sep. 23, 2024 15:56Reply
Two travelers on one card
I have a transportation card with more balance than I will be able to use. Can my friend use the same card as me, on the same journey?
Answers (1)
Answered by Lori | Sep. 23, 2024 22:59
00Reply


No, it can only be used for one person on the same journey.
Asked by Debbie Leong from MALAYSIA | Sep. 01, 2024 22:07Reply
One day pass
If i buy a one day pass but start to use at 1300pm will it expire on that day at midnight or next day at 12noon?
Can this pass be used for metro,bus and ferry?
How much is the one day pass and is the balance refundable when i leave?
Answers (3)
Answered by Keith | Sep. 02, 2024 18:52
00Reply


No, it expires 24 hours after, that is, 13:00 the next day. It can be only used for metro.
One day pass costs CNY 18 and no refund.
Answered by Debbie | Sep. 02, 2024 22:44
00Reply


Thank you. Can top up or card expired cannot be used
Answered by Daniel | Sep. 03, 2024 21:01
00Reply


One day pass cannot be topped up and once it expires, it cannot be used.
Asked by Vendy from INDONESIA | Jun. 24, 2024 23:53Reply
where to buy transportation card for subway. buses?
hello Where can i buy the card that can be used in metro subway and buses? how much the fare of card?
plan to arrive at pudong international airport- shanghai

thank you
Answers (1)
Answered by Daniel | Jun. 25, 2024 18:51
00Reply


You can buy a shanghai public transportation card on the self-service machine or the service center at the metro station of Pudong Airport.
Asked by Divya from NEW ZEALAND | Apr. 12, 2024 06:42Reply
Maglev return ticket not going to be used
Hi, can I return my Maglev ticket, I used from Airport to Louyang but the return I won't be used, can this be cancelled and refund??

Cheers
Answers (1)
Answered by Lori | Apr. 15, 2024 00:59
00Reply


So you bought a round trip ticket? I'm afraid you can't.
Asked by Carolina from CANADA | Mar. 22, 2024 15:28Reply
Interchangeable with Hangzhou Transportation Card?
I will be traveling to Shanghai, Shaoxing, Hangzhou, and Suzhou. Can I use Shanghai Transportation Card in all those places?
Answers (2)
Answered by Lori | Mar. 25, 2024 02:24
00Reply


If your card is marked with "T-Union", then you can use it in these cities, and if not, then you can only use it in Shanghai.
Answered by Carolina | Mar. 25, 2024 07:47
00Reply


Thank you!
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