Shanghai Public Transportation Card

It will be more convenient and pleasant if you use a Shanghai Public Transportation Card when you travel around the city. Like the MetroCard in New York City and the Oyster Card in London, it is a kind of stored value smart card used in the public transportation of the city.


Shanghai Public Transportation Card Service Center

The card is issued and managed by Public Transportation Card Co., Ltd. (SPTCC). 

Shanghai Public Transportation Card Service Center
Public Transportation Card Service Center

The service center is set up by SPTCC to serve the public on consultation, card issue, return and repair as well as value recharge, transfer and return.

Address: No. 609, Jiujiang Road (near the intersection with Zhejiang Road)
Office Hours: 09:30 - 18:30 (from Monday to Friday); 09:30 - 16:30 (Saturday, Sunday)
Information Line: 021-63611100
Sales Hotline: 021-63601952


Card Types

There are mainly three types of Public Transportation Cards - ordinary, souvenir and transformed cards.

1. Ordinary cards are categorized into system running test cards issued in 1999 and other ordinary cards.

2. Souvenir cards are made to commemorate some important events, festivals and Chinese cultural heritage. You can choose from cards with various topics and patterns on the city's transportation history, famous attractions,  Tourism Festival, as well as Shaoxing Opera, Chinese zodiacal animals ...

3. Transformed cards have many forms, including constellation cards, lover cards, Christmas cards and mini cards. The most special transformed ones are the watch cards with cards inside various stylish watches.

 The application scope of Public Transportation Card extends to many transportation means in that city, including taxis, buses, long-distance buses, metro lines, maglev trains and ferries. Also the card can be used at some parking lots, gas stations and toll highways.
  Here we give detailed instructions for the issuance and use of Public Transportation Card, showing you how to: → Buy a Card     → Value Recharge     → Value Transfer     → Refund     → Maintenance

- Last updated on Aug. 28, 2023 by Gabby Li -
Questions & Answers on Shanghai Public Transportation Card
Asked by Jonathan Ross from UNITED KINGDOM | Jul. 21, 2023 04:40Reply
Can I buy train ticket at pudong t2
I arrive 0930 at t2 pudong. Can I buy tickets to get to Shaoxing via honquiao station?
Answers (1)
Answered by Rita | Jul. 23, 2023 19:42

I'm afraid no. There is no train ticket office at the airport.
Asked by K from HONG KONG | Jun. 04, 2023 18:03Reply
Purchase Payment Methods
What payment methods are accepted when purchasing a Metro Card? Would it be better to pay in cash, credit card, or to use electronic payment (e.g. Alipay)?
Answers (2)
Answered by Molly | Jun. 05, 2023 18:57

Generally, cash is accepted without any doubt. Elctronic payment and credit cards are accepted at some big outlets.
Answered by Nolene | Sep. 18, 2023 05:19

No cards accepted only at Hotels. Download Alipay app to pay for tickets. I am now in Shanghai
Asked by hongkie from SUISSE | Apr. 11, 2023 09:58Reply
Is there a Shanghai public transport card for 1 month?
Answers (3)
Answered by Olivia | Apr. 11, 2023 22:46

No, there is no such thing. You can either buy a regular transport card or just download related apps to your smartphone and use them to take bus or metro.
Answered by Oskar | May. 13, 2023 07:51

What apps are that?
Answered by Jenny | May. 14, 2023 18:36

You can download the Shanghai Public Traffic Card directly.
Asked by Ioannis from GREECE | Jan. 17, 2020 01:42Reply
What is the cost of the Shanghai 3 days unlimited transportation card?
Does it cover all metro lines inside the city?
Answers (1)
Answered by Theo from NEW ZEALAND | Jan. 18, 2020 17:09

It costs CNY45. You can take all metro lines except maglev train.
Asked by CAROLINE AQUINO from PHILIPPINES | Jan. 07, 2020 20:54Reply
Where can I buy the Shanghai one-day or three-day travel pass?
Answers (1)
Answered by Gloria from CAMEROON | Jan. 07, 2020 22:08

You can purchase it at the service counter inside the metro stations. :)
Ask a Question
Question Summary (100 characters)
Details (optional) (2,000 characters)