Customer Reviews
- China Tour Reviews
- Small Group Reviews
- Train Booking Reviews
- High Speed Trains
- A Beginner's Guide
- Train Ticket Types
- International Tickets
- How to Buy Tickets
- How to Take Trains
- Baggage Allowance
- Railway Stations
- Facilities
- Food Onboard
- Useful Chinese Phrases
- Railway Map
- China Railway
- Beijing - Shanghai
- Beijing - Xi'an
- Hong Kong - Guangzhou
- Hong Kong - Shenzhen
- Clients: Jose Manuel Jimenez
- Country: Spain
Jul. 15, 2025
Great performance by TravelChinaguide. Information on time and always reliable . Congratulations
- Clients: Elaine Petkovsek
- Country: USA
Jun. 26, 2025
Excellent booking service. Loved riding the bullet train from Guilin to Hong Kong.
- Clients: Chong Lai Yee
- Country: Malaysia
Jun. 26, 2025
Unsatisfied due to our seat has been seated by someone and staff was not helpful. Kindly improved of staff services.
- Clients: Jan
- Country: Norway
Jun. 17, 2025
Simple an easy booking process.
No problem to understand boarding System even if you dont understand a Word Chinese.
Check the board, wait until your train is green, scan your ID and go.
Trains are clean and comfortable and on time every time.
- Clients: Yeow Shih Chi
- Country: Singapore
May. 27, 2025
The booking is reliable and able to issue the ticket in time even for the alternative arrangements. Thanks again.
- Clients: Yeow Shih Chi
- Country: Singapore
May. 27, 2025
The booking is reliable and able to issue the ticket in time even for the alternative arrangements. Thanks again.
- Clients: Marc
- Country: Germany
May. 03, 2025
I visited China in january 2025 for celebrating the spring festival at a chinese friend's home. I booked my train and admission tickets using TCG. Everything went flawless, the tips for entering the forbidden city really saved some time, and the TCG crew was also very kind to answer some additional questions i sent them by email.
Here's an additional tip for foreigners visiting the terracotta warriors:
At the first entrance you should maybe use the leftmost entry queue, it's the one with a guard on duty, and normally reserved for military and police personnel. At first we waited 40 minutes in a normal line only being for being told at the gate that foreign passports can only be processed in the special entry line. So we had to queue up again, but the special line was really fast then. If in doubt ask the officer if you can (or must) queue up in the special line.
At the second gate use the rightmost entry. If there may be problems with the passport, mine couldn't be processed by the normal staff, there's a supervising officer that can help you.
- Clients: Sebastian
- Country: Singapore
Mar. 19, 2025
Train ride was great. Train was super clean and timing was fantastic.
- Clients: Kris ho
- Country: Singapore
Mar. 11, 2025
Very prompt respond. Not sure if its due to lull period, you managed to secure the ticket almost immidiately and follow thru was also very prompt.
However, the website was jam soon after and I couldnt book my return flight from the same platform.
Nontgeless, I will recommend this to my friends n family.
Have a good day.
Kris ho
- Clients: Steve allisin
- Country: England
Mar. 04, 2025
Always a pleasure to work with this company. Efficient and helpful