Special Services of Hong Kong Airport Express
Hong Kong Airport Express (AE) passengers can enjoy complimentary services, namely in-town check-in service, free WIFI, hotel shuttle buses, station car park and MTR connections.
Hereunder is a chart of free services available at Airport Express stations:
Stations | Free Shuttle Bus to Hotels | Free In-town Check-in Service | Station Car Park | Free MTR Connections |
Airport | No | No | No | No |
Tsing Yi | No | No | Yes | Yes |
Kowloon | Yes | No | Yes | Yes |
Hong Kong | Yes | Yes | Yes | Yes |
AsiaWorld-Expo Station | No | No | No | No |
Stations | Hong Kong Station | Kowloon Station |
---|---|---|
Designated Hotels | Bishop Lei International House Cosmo Hotel Courtyard by Marriott Hong Kong Dorsett Wanchai Four Seasons Hotel Hong Kong Le Meridien Hong Kong, Cyberport | Alva Hotel by Royal |
Hotel Shuttle Bus Waiting Area | outside the boarding gate of L2 | Upon arrival on L2, take the escalator to Level G, follow the directions to find the bus. |
Free In-town Check-in Service
Starting from 22 September 2023, passengers of Cathay Airlines with electronic travel documents are able to use the smart Check-in Kiosks in the in-town check-in area.
Free MTR Connections
Other Services
Passengers who have electronic items equipped with Wi-Fi can surf the Internet by using the high-speed wireless broadband during the express train trip.
Free In-train Power Charging Service in designated cars
During the trip, passengers won't need to worry about low batteries on laptops and mobile phones. Carriages no.1 and 7 of the express train have in-train power charging facilities.
- Last updated on Feb. 27, 2024 by Gabby Li -
Questions & Answers on Special Services of Hong Kong Airport Express
Asked by Matthew from USA | Feb. 26, 2024 09:05Reply
Is there a free shuttle bus from the Kowloon station to the Royal Plaza Hotel?
Answers (1)
Answered by Hailey | Feb. 27, 2024 00:23
00Reply
As I know, there is not. However, you can also confirm with the hotel.
Asked by Yaowared M. from THAILAND | Oct. 24, 2023 23:55Reply
Is the free shuttle bus (for AE Passengers) still available?
We have planned to stay at Holiday Inn Golden Mile at Mody Road, so we can take K3 Bus at Kowloon Station. Isn't it?
Answers (1)
Answered by David | Oct. 25, 2023 01:23
00Reply
I knew it was available in 2019 but I'm not sure about now.
Asked by Nick from NEW ZEALAND | Mar. 25, 2023 22:50Reply
We have an eight hour stopover in HK. Is that enough time to do a harbour cruise?
Answers (1)
Answered by Dillon | Mar. 27, 2023 19:46
00Reply
The time is tight but enough. Just hurry up. Have fun~
Asked by Vitor Boavida from PORTUGAL | Feb. 19, 2023 13:06Reply
I´ll arrive HKIA at 5:00 PM destination Macau ferry. Which transport is the best choice?
Ferry departure 8:30 PM.
Answers (1)
Answered by Kelly | Feb. 20, 2023 18:51
00Reply
There are direct ferries from SkyPier of HKIA to Macao and it's the most convenient way.
Asked by Atul Shah from INDIA | Oct. 10, 2019 18:41Reply
How to reach renaissance harbour view hotel from Hong Kong airport?
Answers (1)
Answered by Keira from DENMARK | Oct. 10, 2019 19:26
00Reply
You can take bus no.A12 from Airport (Ground Transportation Center) to Immigration Tower, Gloucester Road. The duration is around an hour with the ticket fare of 45HKD per person. Then walk northeast around 500 meters to find your hotel.