Hong Kong MTR
|Hong Kong MTR Map|
East Rail Line: between Lo Wu/Lok Ma Chau and Hung Hom
Ten Urban Metro Lines
Kwun Tong Line: between Whampoa and Tiu Keng Leng
Tsuen Wan Line: between Tsuen Wan and Central
Island Line: between Kennedy Town and Chai Wan
Tung Chung Line: between Tung Chung and Hong Kong
Tseung Kwan O Line: between North Point and Po Lam/LOHAS Park
Disneyland Resort Line: between Sunny Bay and Disneyland Resort
West Rail Line: between Tuen Mun and Hung Hom
Ma On Shan Line: between Tai Wai and Wu Kai Sha
South Island Line: between Admiralty and South Horizons
Octopus Card, you can enjoy a discounted fare. Credit card-size plastic train tickets are inserted into slots at entry turnstiles, retrieved, and inserted again at exits.
Unlike most other forms of public transport in that city, the MTR is very rarely affected by traffic jam and bad weather. The trains run from early morning till late night, seven days a week, all 365 days of the year. High frequency schedules ensure tourists will never have to wait more than a few minutes for another train during rush hours, 08:30 to 09:00 and 18:00 to 19:00.
All of the trains and most of the metro stations are air-conditioned to create a relaxed, hassle-free environment. Visitors will find the journey a pleasant one especial during the hot, humid summer months. Almost all of the subway stations are equipped with multiple, clearly identified exits for travelers' convenience. Platforms at all MTR stations are linked to the stations' main concourses by escalators. While on the concourses themselves, passengers can discover minibanks and kiosks selling daily necessities plus other auxiliary services items such as sale of books, magazines, cakes and cosmetics. Moreover, many trains broadcast news coverage. When riding on the East Rail, West Rail and Ma On Shan lines, passengers can even catch regularly undated audio-visual news bulletins from Newline Express.
Trains and Stations
The Customer Service Centers at the stations along the Kwun Tong, Tsuen Wan, Island, Tung Chung and Tseung Wan O Lines provide many services such as sale and value-adding of Octopus Cards and replacement of malfunctioning tickets. Moreover, the Customer Service Centers collect excess fares and provide change for passengers purchasing tickets from vending machines. The Ticket Centers/Customer Service Centers at the stations along the East Rail Line, West Rail Line and Ma On Shan Line provide information and ticketing services such as sale and value-adding of Octopus Card and replacement of malfunctioning tickets. These Ticketing Centers also provide change for passengers purchasing tickets from vending machines. Those needing to pay excess fares or obtain assistance with malfunctioning tickets may also visit the Customer Service Centers at these stations.
Customer Service Center / Information Center
Passengers can call the MTR Hotline (852) 2881 8888 which is manned between 08:30 to 18:00 on weekdays and between 08:30 and 13:00 on Saturdays (Except public holidays) for assistance. After office hours, general MTR service information via the Interactive Voice Recognition System is obtainable.
HK MTR has got plans for new lines. Provisions are made to upgrade the existing infrastructure. New subway links to the stations are also being made for better access.
|Expected Date of Operation||Routes|
|Year 2017||Guangzhou - HK Express Rail Link (HK Section)|
|Year 2019-2021||Shatin - Central (Tai Wai to Hung Hom Section)|
|Year 2022||Tuen Mun South Extension|
|Year 2024||Tung chung West Extension|
|Year 2025||Kowloon East Extension|
Related Link: Hong Kong Transportation Map
- Last modified on Apr. 25, 2019 -
Questions & Answers on Hong Kong MTR
Asked by Gwen from MALAYSIA | May. 23, 2019 03:50Reply
Does a Hong Kong MTR single Journey ticket purchase machine will issue receipts?
As I am arranging my business trip in HK and needed to take trains for cost saving. Please advise if i buy MTR single journey ticket each time i take train. Will the machine issue receipt? Because i need the official receipt to claim company.
Answered by Emma from CANADA | May. 23, 2019 19:13
No, the machine doesn't issue receipt. You can buy tickets at counter of metro stations to get receipts.
Asked by geeneehime from PHILIPPINES | May. 19, 2019 11:47Reply
What is the operating time and closing time of Hong Kong MRT? How about Bus?
Answered by Jesse from UNITED KINGDOM | May. 20, 2019 19:42
Generally, they operate from 6:00 to 01:00 next day. However, a lot of buses have night lines.
Asked by Lam from USA | Apr. 24, 2019 06:03Reply
with Octopus card I can use to pay for both Hong Kong buses and trains fee? Thanks
Answered by Fiona from JAPAN | Apr. 25, 2019 19:15
Yes, you can pay for the buses, metros and even some stores.
Asked by beth from PHILIPPINES | Jan. 12, 2019 20:44Reply
Can i take mtr station from Hong Kong airport to tung chung station?
Answered by Beryl from AUSTRALIA | Jan. 13, 2019 19:29
Well, there is no direct MTR. Thus for your convenience, you can take bus no.S56 from Cheong Tat Road to Tung Chung Station directly. The duration is about 10mins. The ticket fare is HKD3.5 per person.
Answered by Beth from PHILIPPINES | Jan. 14, 2019 05:40
Thanks for your reply Beryl, appreciate it.
Asked by Krizza Mae Arcayos from PHILIPPINES | Jan. 12, 2019 06:55Reply
What time is the operating hours of MTR in HK?
Is is 24 hours or not? I have flight back to Manila at 9:40am tomorrow. Please answer. Thanks much in advance.
Answered by Bertha from DENMARK | Jan. 13, 2019 19:43
No, it is not 24 hours. But most MTR will operate at 09:40am. Don't worry.