Hong Kong MTR
|Hong Kong Subway Map|
Ten Urban Metro Lines
East Rail Line: between Lo Wu/Lok Ma Chau and Hung Hom
Kwun Tong Line: between Whampoa and Tiu Keng Leng
Tsuen Wan Line: between Tsuen Wan and Central
Island Line: between Kennedy Town and Chai Wan
Tung Chung Line: between Tung Chung and Hong Kong
Tseung Kwan O Line: between North Point and Po Lam/LOHAS Park
Disneyland Resort Line: between Sunny Bay and Disneyland Resort
West Rail Line: between Tuen Mun and Hung Hom
Ma On Shan Line: between Tai Wai and Wu Kai Sha
South Island Line: between Admiralty and South Horizons
Tickets & Fares
Subway utilizes a stage fare system in HK. Single-ticket, one-way fares range from HK$3.5 to HK$55, depending on the distance. If using Octopus Card, you can enjoy a discounted fare. Credit card-size plastic train tickets are inserted into slots at entry turnstiles, retrieved, and inserted again at exits.
Unlike most other forms of public transport in that city, the MTR is very rarely affected by traffic jam and bad weather. The trains run from early morning till late night, seven days a week, all 365 days of the year. High frequency schedules ensure tourists will never have to wait more than a few minutes for another train during rush hours, 08:30 to 09:00 and 18:00 to 19:00.
All of the trains and most of the metro stations are air-conditioned to create a relaxed, hassle-free environment. Visitors will find the journey a pleasant one especial during the hot, humid summer months. Almost all of the subway stations are equipped with multiple, clearly identified exits for travelers' convenience. Platforms at all MTR stations are linked to the stations' main concourses by escalators. While on the concourses themselves, passengers can discover minibanks and kiosks selling daily necessities plus other auxiliary services items such as sale of books, magazines, cakes and cosmetics. Moreover, many trains broadcast news coverage. When riding on the East Rail, West Rail and Ma On Shan lines, passengers can even catch regularly undated audio-visual news bulletins from Newline Express.
Customer Service Center / Information Center
The Customer Service Centers at the stations along the Kwun Tong, Tsuen Wan, Island, Tung Chung and Tseung Wan O Lines provide many services such as sale and value-adding of Octopus Cards and replacement of malfunctioning tickets. Moreover, the Customer Service Centers collect excess fares and provide change for passengers purchasing tickets from vending machines. The Ticket Centers/Customer Service Centers at the stations along the East Rail Line, West Rail Line and Ma On Shan Line provide information and ticketing services such as sale and value-adding of Octopus Card and replacement of malfunctioning tickets. These Ticketing Centers also provide change for passengers purchasing tickets from vending machines. Those needing to pay excess fares or obtain assistance with malfunctioning tickets may also visit the Customer Service Centers at these stations.
Passengers can call the MTR Hotline (852) 2881 8888 which is manned between 08:30 to 18:00 on weekdays and between 08:30 and 13:00 on Saturdays (Except public holidays) for assistance. After office hours, general MTR service information via the Interactive Voice Recognition System is obtainable.
HK MTR has got plans for new lines. Provisions are made to upgrade the existing infrastructure. New subway links to the stations are also being made for better access.
|Expected Date of Operation||Routes|
|Year 2017||Guangzhou - HK Express Rail Link (HK Section)|
|Year 2019-2021||Shatin - Central (Tai Wai to Hung Hom Section)|
|Year 2022||Tuen Mun South Extension|
|Year 2024||Tung chung West Extension|
|Year 2025||Kowloon East Extension|
Related Link: Hong Kong Transportation Map