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2024 Customer Reviews
- Clients: Bronwyn Loeb
- Country: Canada
Dec 29, 2024
John’s English is excellent. His fluency in English made it easy for us to discuss any topic, to understand what we were seeing, as well as local customs and current affairs in the country.
John’s extensive experience as a guide was evident in his choice of park guides, accommodation and recommendations for local activities and restaurants. In the parks, he helped to spot animals and added to the information provided by the park guides. Even our long days driving went by easily because of our fun conversations with him.
We were initially worried about our visit to a local community because we thought we might not be welcome. However, John’s relationship with local families made this visit one of the highlights of our tour.
In spite of the terrible road and driving conditions and inherent risks of travelling in Madagascar John made us feel safe at all times.
In short Emily, I don’t think we could have had a better guide. As indicated in my Tripadvisor review, I highly recommend your Madagascar tour and this recommendation is due to our experiences with John.
Again, please let me know my Tripadvisor review was posted.
Regards,
Bronwyn Loeb
John’s extensive experience as a guide was evident in his choice of park guides, accommodation and recommendations for local activities and restaurants. In the parks, he helped to spot animals and added to the information provided by the park guides. Even our long days driving went by easily because of our fun conversations with him.
We were initially worried about our visit to a local community because we thought we might not be welcome. However, John’s relationship with local families made this visit one of the highlights of our tour.
In spite of the terrible road and driving conditions and inherent risks of travelling in Madagascar John made us feel safe at all times.
In short Emily, I don’t think we could have had a better guide. As indicated in my Tripadvisor review, I highly recommend your Madagascar tour and this recommendation is due to our experiences with John.
Again, please let me know my Tripadvisor review was posted.
Regards,
Bronwyn Loeb
- Clients: S Faraway
- Country: UK
Dec 28, 2024
We really enjoyed our tour. The guides were very informative and professional. Their English was of a very high standard. The cars and drivers were efficient, comfortable and clean. Everything was very punctual and went like clockwork. We really like travel China guide as they are a very professional and accommodating company. Nicole our travel coordinator is great and we have recommended her services to our friends. Hainan is a lovely island and we would love to return one day.
- Clients: Vladimir Dorochko
- Country: United States
Dec 3,2024
The trip is perfect! We are very pleased with everything. The excursions are very interesting, the tour guides are very knowledgeable, especially Ali in Magra. Ajay, the driver is very professional, and helpful and knowledgeable of the roads and cities. The hotels are very comfortable and conveniently located.
The service and the food in Le Meridien and ITC Mughal are exceptional!
I hope the Mombay portion of trip will be the same.
We are really appreciate your organization of this trip. You did excellent job.
Thanks so much for everything!!!!
The service and the food in Le Meridien and ITC Mughal are exceptional!
I hope the Mombay portion of trip will be the same.
We are really appreciate your organization of this trip. You did excellent job.
Thanks so much for everything!!!!
- Clients: Kayla T
- Country: United States
Dec 23,2024
My trip to China was nothing short of incredible. The country perfectly blends ancient history, breathtaking landscapes, and vibrant modern culture.
My cousin and I recently returned from an unforgettable trip to China, and I have to say, the experience was made even more special thanks to our incredible tour guides. From start to finish, their professionalism, knowledge, and hospitality went above and beyond expectations.
Start with our travel consultant, Emily Xin, who is with TravelChinaguide. The communication helped us to answer all questions and needs from the beginning to the end of the trip to Shanghai.
In Beijing, our guide, Serena, deeply understands history, including the Forbidden City, Temple of Heaven, and Great Wall. Her stories and insights made each site more meaningful. Thank you for the accommodation and recommendation. Serena was a great tour guide in Beijing.
In Xi'an, our guide, Roger, was equally outstanding. He shared the fascinating history behind the Terracotta Warriors, visited the ancient cities, and cosplayed with a Tang dynasty outfit at the big Goose Pagoda. His passion for the city's culture was genuinely inspiring.
In Chengdu, our guide, Liney, is a young lady with much knowledge. We visited the giant Panda breeding research base to cosplay, photoshoot, shop, and try the local noodles, hotpot, and Chengdu nightlife. We had so much fun.
In Zhangjiajie & Fenghuang, our tour guide is LJ. In addition to the breathtaking Glass Bridge, Avatar, Tianmen Mountains, and the little town of Fenghuang, LJ was very informative and professionally gave us lots of advice and recommendations.
In Hangzhou, we met our little brother, Spike. He thoughtfully cared for my cousin's birthday and brought lots of joy. We visited Impression West Lake and Lingyin temple and tried the local yummy hotpot together.
Our tour guide at the last stop in Shanghai was Bella. We requested memorable events not from our itinerary, and Bella helped us arrange our dinner reservation before arriving. Her patience and hard work to fulfill our last stop were an enjoyable and memorable trip.
Overall, my cousin and I had a wonderful trip and fun; many memories are stored in our albums for life. We will be back and hope to see all of you again. Once again, thank you to all of you and the friendly drivers. We will recommend our travel agency and tour guides to all future visitors to China.
Kayla & Kim 2024
My cousin and I recently returned from an unforgettable trip to China, and I have to say, the experience was made even more special thanks to our incredible tour guides. From start to finish, their professionalism, knowledge, and hospitality went above and beyond expectations.
Start with our travel consultant, Emily Xin, who is with TravelChinaguide. The communication helped us to answer all questions and needs from the beginning to the end of the trip to Shanghai.
In Beijing, our guide, Serena, deeply understands history, including the Forbidden City, Temple of Heaven, and Great Wall. Her stories and insights made each site more meaningful. Thank you for the accommodation and recommendation. Serena was a great tour guide in Beijing.
In Xi'an, our guide, Roger, was equally outstanding. He shared the fascinating history behind the Terracotta Warriors, visited the ancient cities, and cosplayed with a Tang dynasty outfit at the big Goose Pagoda. His passion for the city's culture was genuinely inspiring.
In Chengdu, our guide, Liney, is a young lady with much knowledge. We visited the giant Panda breeding research base to cosplay, photoshoot, shop, and try the local noodles, hotpot, and Chengdu nightlife. We had so much fun.
In Zhangjiajie & Fenghuang, our tour guide is LJ. In addition to the breathtaking Glass Bridge, Avatar, Tianmen Mountains, and the little town of Fenghuang, LJ was very informative and professionally gave us lots of advice and recommendations.
In Hangzhou, we met our little brother, Spike. He thoughtfully cared for my cousin's birthday and brought lots of joy. We visited Impression West Lake and Lingyin temple and tried the local yummy hotpot together.
Our tour guide at the last stop in Shanghai was Bella. We requested memorable events not from our itinerary, and Bella helped us arrange our dinner reservation before arriving. Her patience and hard work to fulfill our last stop were an enjoyable and memorable trip.
Overall, my cousin and I had a wonderful trip and fun; many memories are stored in our albums for life. We will be back and hope to see all of you again. Once again, thank you to all of you and the friendly drivers. We will recommend our travel agency and tour guides to all future visitors to China.
Kayla & Kim 2024
- Clients: Ramona
- Country: United States
Dec 13, 2024
We went to Guilin for 5 days and everything about our experience with Travel China Guide was great, from initial planning and booking with our travel consultant Ashley to when our amazing guide Lily dropped us off at the airport.
The booking process was super clear with Ashley. She was very helpful in recommending the perfect itinerary for the amount of time and activity types we were interested in. I was skeptical about handling payment through direct bank transfer but everything was legit and seamless.
Our guide Lily and driver Mr. Tree were a dream team. They immediately made us feel at home as soon as we were picked up at the airport. Lily is incredibly knowledgeable about the area - she was also great at reading a room, knowing when to share more with us about things we were interested in and pulling back when we needed time to ourselves. She's also just great to hang out with.
Lily and Mr. Tree made sure we hit all the plans in our itinerary without making it feel stressful. When a river cruise was potentially getting rained out, Lily shared a great back up plan almost immediately (we ultimately didn't need it). Along the way, we expressed interest in a couple of additional activities and Lily added them into our days seamlessly.
Overall amazing experience. Highly recommend Lily as a travel guide, anyone would be so lucky to have her!
The booking process was super clear with Ashley. She was very helpful in recommending the perfect itinerary for the amount of time and activity types we were interested in. I was skeptical about handling payment through direct bank transfer but everything was legit and seamless.
Our guide Lily and driver Mr. Tree were a dream team. They immediately made us feel at home as soon as we were picked up at the airport. Lily is incredibly knowledgeable about the area - she was also great at reading a room, knowing when to share more with us about things we were interested in and pulling back when we needed time to ourselves. She's also just great to hang out with.
Lily and Mr. Tree made sure we hit all the plans in our itinerary without making it feel stressful. When a river cruise was potentially getting rained out, Lily shared a great back up plan almost immediately (we ultimately didn't need it). Along the way, we expressed interest in a couple of additional activities and Lily added them into our days seamlessly.
Overall amazing experience. Highly recommend Lily as a travel guide, anyone would be so lucky to have her!
- Clients: Chan
- Country: Singapore
Dec 3, 2024
We had a fantastic experience with the local tour services in Beijing and Xi'an. The trip was well-coordinated and thoughtfully planned, ensuring we visited the best attractions. The travel consultant was friendly and accommodating, always attentive to our requests. The tour guides were highly knowledgeable and did an excellent job of making the experience memorable. Highly recommended!
- Clients: Laura
- Country: Italy
Dec 2,2024
Dear Emily,
Good evening. As we are taking off from Kuala Lumpur and we are about to leave Asia to fly back home, I would like to thank you a lot for the high standard quality of your agency. Everything was really great. Apart from the last guide of Shanghai (Luca) he seemed a bit bored and gave us a lot of free time so did not explain so much, all of the others guides were amazing. Everything worked very very well, good organisation really. Personally, I already miss China and the people, and the food. So good.
I am sure I will come back soon.
Thank you again, I will leave a good feedback for you guys, you deserve it.
See you soon.
Good evening. As we are taking off from Kuala Lumpur and we are about to leave Asia to fly back home, I would like to thank you a lot for the high standard quality of your agency. Everything was really great. Apart from the last guide of Shanghai (Luca) he seemed a bit bored and gave us a lot of free time so did not explain so much, all of the others guides were amazing. Everything worked very very well, good organisation really. Personally, I already miss China and the people, and the food. So good.
I am sure I will come back soon.
Thank you again, I will leave a good feedback for you guys, you deserve it.
See you soon.
- Clients: Beatrice Tedeschi
- Country: Italy
Nov 24, 2024
1/9
- Clients: Susana Longo
- Country: Portugal
Nov 24, 2024
1/7
November 2024
My husband and I wanted to visit Cambodia for quite some time. When I was planning our trip, I knew that a visit to the historic Angkor Wat temples was definitely on our list, but I wasn’t sure about what else to visit in Cambodia.
Mrs Wendy Lee from Agate Travel did a really nice job helping us to plan our trip. We had a few conversations with her to describe what we were interested in doing/seeing and she came up with a suggested itinerary and made all the arrangements. From the moment I first contacted her, 6 months prior our trip to the conclusion of it, she always replied quickly via email. The price she quoted us was great, better than the prices of other companies I had also contacted.
Cambodia is an amazing place with so much to see. During our 14-day tour we visit Phnom Penh, Kampong Cham, Kampong Thom, Siem Reap, Battambang, Kampot and Koh Rong Island. The country is incredibly rich in culture and natural beauty. Every place we visited had something unique and special that made it stand out. Cambodian people are incredibly kind, gentle and their hospitality is superb.
From beginning to end, everything was perfect and there were no mishaps. The hotels were really good, the service outstanding and the guides and drivers knowledgeable, caring and concerned for our safety.
Of the wonderful places in Cambodia, Siem Reap temples were the most amazing experience made only better by our guide, Mr Heng Sourchanrith. He was brilliant in ensuring that we not only saw a range of sites, but we also had a lot of background information, giving us detailed explanations about the places, the historical context, the art and meaning of the symbols and writings that cover the walls and piles of the temples. Also explain to us many legends about the places we visited and the people who lived there in those times and about the live and the culture of the in Cambodia in nowadays. I also must note he was particularly good with the timing of our visits to the busier places, which avoided most of the crowds.
Thank you for an amazing trip. We have no hesitation in recommending Agate Travel. If we return to Southeast Asia, we will book through them again.
- Clients: Gunar Ozols
- Country: Canada
Nov 22, 2024
The guide and driver picked us up and returned us to our accommodation even though are accommodation was quite a way from central Beijing. The quide was informative and pleasant. The choice of tour sites was worth the expense.















