2025 Customer Reviews

Overall, we had a good experience. We would have loved to see a little more of the city of Beijing instead of just seeing the major attractions. Our guide in Beijing is very friendly. It would help if she spoke a bit louder.
Celine and Bella were very informative and helpful who arranged for someone to pick up all our luggage while at the train station. Of course we didn’t mind paying extra for the service. It could be hectic for 4 seniors fighting for a place to store our luggage. We received priority boarding. We were happy with all of our drivers, Mr Han. Mr Tung and Mr Chan. Although not all meals were included, we love the flexibility to make our own choices. We would definitely travel with you again and recommend to friends and relatives.

I had a wonderful time on the TravelChinaGuide tours. We did the half day terracotta warriors tour in XiAn with Lily, Beijing day trip with Rocky, and Guilin-Yangshuo 3 day tour with Monica.

All of our guides were helpful, very knowledgeable, and spoke excellent English. I had a great time and learnt a lot.

In Guilin, the tour company organised great hotels and a driver for us as well. It went very smoothly - no problems at all. Would definitely recommend this tour company.

Absolutely outstanding tour. All guides except one were exceptional. The other was good. The guides were knowledgeable, helpful, and flexible. Having drivers really facilitates the trip. Having personal guides and drivers for just the two of us is the way to travel. Agate Travel kept up with what was always happening. The hotels were nice. All the people that we met were very friendly and welcoming. My wife is legally blind and has limited mobility. I must eat gluten free and dairy free. Options were always available for us. The only problem with the trip is that it was supposed to be dry season, but it rained all but two days. We had rain gear and were able to keep going. Based upon our experience we recommend Agate Travel trips. Five stars.

I am strongly recommended you use www.travelchinaguide.com to travel in China. This year was the fifth time we used their service since 2016. They provide excellent travel experience.
We had our family as a group to travel to Shangxi 10 days in Sept 2025. Our tour guide was Miller. He had excellent knowledge of Shangxi's history and culture. He delivered with enthusiasm and creativity. His communication skills were strong, clear, and active listening to our concern.

Very good organization, efficiency and careful attention to the details of the trip.

Wendy helped us plan for our 7-day private tour with such devotion from the get go. She was really helpful and prompt in her response. Everything was well organised and nothing was left to chance.

Our tour guides all spoke good English. Joy was fun and caring; she attended to all our needs in Chengdu & Leshan without any prompting like bringing me special tea sachets for my cough which was much appreciated. Mr Yang & Amy, our tour guides in Chongqing, were both excellent. They were very knowledgeable and provided good insights into the historical and cultural aspects of the places we visited. Our hotels were all excellent except for Grand Hyatt Chengdu which was a bit dated and our room had a musky smell and poor soundproofing. We also had really good and safe drivers and their cars were all really clean and comfortable.

We had a really good experience overall and we would happily engage TravelChinaGuide for our next China holiday.

I was impressed with the communications and response, the flexibility, the activities, the guides, the accommodation and the speed and order of the tour.

I had a great and relaxing time on my 6 days private trip tailored by Wendy. The guide and driver was accommodating with my request and really took good care on every aspect of my trip. They were punctual and recommended local delicacies which I tried. Selected accommodation was good too. Overall I had a relaxing and enjoyable trip. Thank you

The overall experience of this tour was very good and interesting, so I highly recommend it.
Some points for improvement are:
The guides, Linda in Beijing, and the guide from Shanghai did not meet our expectations. The information provided was very poor; we were left wanting to learn more about the history and current events of these two cities. However, the guide, Carol, from Xian, was excellent.
The hotels in Beijing and Xian were excellent. In Shanghai, despite being a five-star hotel, we were accommodated in lower-category rooms.

We had a great time on this trip and felt extremely well looked after by our guide, porters and cook - all of whom went above and beyond for us. It was well organised and we felt safe in their hands.