Shenzhen Futian Railway Station

Shenzhen Futian Railway Station is a large underground railway station covering an area of about 36 acres (147,000 square meters), equal to 21 football fields.

The station is about 5 miles (9 km) from Splendid China, 6 miles (10 km) from Happy Valley, 5 miles (9 km) from Shenzhen Railway Station, 8 miles (12 km) from North Railway Station and 20 miles (32 km) from Shenzhen Bao'an International Airport.

Address: In the central business zone of Futian District
Futian Railway Station See-off Service
 

Schedule and Ticket Booking

As an important station along Guangzhou-Shenzhen-Hong Kong High Speed Rail Line, Shenzhen Futian Railway Station mainly operates bullet trains to/from Hong Kong, Guangzhou, Humen etc. It takes only 14 minutes from Futian Station to Hong Kong.
 

 Major Rail Lines from this station to:


(Last Update on Jan 10, 2020)
ToTrainsDurationTicket Fare (CNY)
First/ Second Class Seat
Guangzhou South
C7180, C7142, C7074, C7170...
220 departures from 06:12 to 23:13
0h29m - 1h29mCNY 99.5/ 47
USD 15/ 7
Humen
G6202, G6346, G6004, G6208...
93 departures from 06:44 to 22:23
0h17m - 0h36mCNY 54.5/ 24
USD 8/ 4
Hong Kong
G5611, G6501, G5819, G5625...
94 departures from 06:45 to 22:27
0h14m - 0h20mCNY 109/ 68
USD 16/ 10
Beijing West
G72, G80, D728, D902...
7 departures from 07:02 to 19:55
8h35m - 21h37mCNY 1,479.5/ 362
USD 216/ 53
Changsha South
G1002, G6164, G1312, G280...
55 departures from 06:58 to 21:52
2h51m - 3h38mCNY 603.5/ 265
USD 88/ 39
Wuhan
G1002, G1312, G280, G818...
26 departures from 06:58 to 17:08
4h12m - 5h48mCNY 838/ 538
USD 122/ 79
Zhengzhou East
G280, G818, G306, G826...
11 departures from 07:02 to 15:47
6h00m - 7h53mCNY 1,145.5/ 727.5
USD 167/ 106
Shaoguan
G1002, G6164, G1312, G280...
36 departures from 06:58 to 20:05
1h23m - 1h54mCNY 264/ 179
USD 39/ 26
Shenzhenpingshan
C7282, G6352, D2352, C7292...
60 departures from 07:00 to 21:13
0h20m - 0h49mCNY 18/ 11
USD 3/ 2
 The above schedule is for reference only. For real-time schedule and ticket booking, please click the arrival stations.
See more Shenzhen Train Schedule 
 
First Class Carriage
First Class Carriage

Station Plan

Futian Train Station has been built totally underground, with three storeys.
 -1F: transfer hall for metro and bullet trains, ticket office, hot drinking water, entrance, elevators
 -2F: waiting hall, check points, toilets, hot drinking water, entrance, left luggage, Passenger Transport Office, police, elevators, lifts
 -3F: platforms
 

How to get to the train station from downtown area?

 Arrival by bus:
At the station: 59, 327, E18, M221, M413, Gaofeng 62, Gaofeng 96
At west of Civil Square: 32, 102, 223, K204, N4
At Civil Center: 38, 41, 60, 64, 107, 123, 234, 235, 236, 374, 398, Gaofeng Special Line 96, M262, M390, M454, K578, N9

If arriving by bus, passengers will get off at the Civil Square. After, pay attention to the bilingual direction boards and follow them to find the entrance of the station. For those with a ticket in hand, enter the station directly and then go to the waiting hall on -2F to wait for the departure; for those without a ticket, the ticket office is on -1F. Go there and buy a ticket. Afterwards, go to the waiting hall.

Please note that there are three convenient entrances for passengers holding tickets to go down to -2F directly.

 Arrival by metro:
At Fu Tian: Line 2 (Shekou Line), Line 3 (Longgang Line), Line 11 (Airport Line)

 Arrival by taxi:
For those arriving by taxi, they will be dropped off at the Civil Square.
From Duration (Minutes) Cost (CNY)
Shenzhen Railway Station 25 30
North Railway Station 20 35
Splendid China 15 25
Safari Park 30 50
Bao'an International Airport 50 90
 

Ticket Check and Boarding

Please read the ticket carefully before checking-in and know exactly where to have your ticket checked. After checking-in, follow the direction signs to the platforms on -3F to board.
 

How to exit and leave the station?

Upon arrival, all passengers will get off on -3F. Afterwards, take elevators or lifts to the transfer hall on -1F to exit and then take bus, metro or taxi to leave the station. Please note that altogether 36 exits are available in the station. So passengers should read the direction boards carefully and don't get lost.

 Leave by metro:
Passengers can take metro at the transfer hall on -1F.

 Leave by bus or taxi:
Passengers can find bus stops and taxi stands at the east side of the transfer hall on -1F. Or passengers can go up to the ground to take a bus or taxi.

 Transportation to other places:
 Splendid China:
After exiting from the station, walk 700 yards southward to Gou Wu Gong Yuan and then take metro Line 1 (Luobao Line) to Hua Qiao Cheng, getting out from exit D. And then walk 400 yards southeastward to the destination.

 Window of the World:
Take metro Line 2 (Shekou Line) to The Window of the World.

 Happy Valley:
Take metro Line 2 (Shekou Line) to The Window of the World and get out from Exit A, after that, walk 1000 yards northeastward to the happy valley.

 Shenzhen Railway Station:
1. Take metro Line 2 (Shekou Line) to Da Ju Yuan, and then transfer to metro Line 1 (Luobao Line) to Luo Hu. Afterwards, walk 400 yards westward to the station.
2. After exiting from the station, walk 700 yards southward to Gou Wu Gong Yuan and then take metro Line 1 (Luobao Line) to Luo Hu. Afterwards, walk 400 yards westward to the station.

 North Railway Station:
First, walk eastward to Shi Min Zhong Xin and then take metro Line 4 (Longhua Line) to the north station. Or one can also take a train to go there.

 East Railway Station:
Take metro line 3 to get there directly.

 Bao'an International Airport:
Take metro line 11 to the airport. The journey takes 45 minutes and ticket fare is CNY7. 
 

Facilities and Services

 Ticket Office
Two ticket offices are located on -1F, at the south and north side respectively. Passengers can go there to purchase, refund, or change tickets. There is also the barrier-free ticket window for the elder, weak, sick, disabled and pregnant. In addition, passengers can find a pay-upon-arrival ticket office on -2F.

 Waiting Hall:
Passengers can find the waiting hall on -2F. The hall can hold about 3000 passengers at a time and there are 4 check points available for passengers' convenience. Besides, other services such as luggage storage, hot drinking water, toilets, and passenger transport office are provided inside the waiting hall.

 Information Desk:
The information desk is set up inside the waiting hall on -3F. Passengers can go there and ask about the direction or ask for help when having any doubts.

 Bilingual Direction Signs:
There are many bilingual signs inside and outside the station. By following those signs, passengers can easily go where they want to go.
- Last modified on Nov. 20, 2019 -
  • Customer Reviews
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    4.947 Reviews
    Oleg
    Canada
    Posted on Feb. 17, 2020
    I lost delivered paper tickets for two journeys and then I contact my operator Ms. Candy. She told me not to worry and I could made a lost report at the train station without any loss, this positive reply really comforted me a lot. Then I received an email from Candy with an attachment about how to deal with this situation. Although the procedures were complicate, I followed the instructions on where to go, whom to find and how to get my refund at the arrival station, including translations for everything I could have needed. I cannot recommend them enough....More
    Bruce
    Canada
    Posted on Jan. 13, 2020
    In fact the train tickets had arrived. The Front Desk hadn't understood my English. We were sorry and we had to call you at night. Thanks to you, we have solved the problem and fetched our ticket envelope with your patient help. Above all, Thanks for your prompt reply and assistance.
    Sunisa
    Italy
    Posted on Jan. 01, 2020
    I apologise for disturbing and appreciate your effort and help you gave me. I hope to meet your team in Xian next time if any chance. Have a nice holiday ! See you
    Derek
    Australia
    Posted on Dec. 18, 2019
    We booked two neighbouring seats from travelchinaguide.com just two days before my trip. The train trip was fantastic and the ticket collection in the train station was also convenient. We had problem on how many luggages we could take onto the train, and the call center answers me properly and friendly. It was a great experience.
    Bernuy
    Germany
    Posted on Dec. 01, 2019
    I ordered my tickets and paid around 3 months ahead, but you emailed me to inform me that you failed to get the original train tickets and offered some other trains. I do not understand why they are not available. We have booked and paid. Since there is no other ways, we had to accept the so called back up trains you recommended. But it made me uncomfortable. You should make sure you can get the tickets on your website.
    Dmitry
    Russia
    Posted on Nov. 20, 2019
    The train tickets were waiting for us at our hotel so thank you very much for making the process so easy! Apologies for not emailing you back, but we have had limited internet access.
    LITAL
    Israel
    Posted on Nov. 02, 2019
    FAST BOOKING, WE PAID EXTRA MONEY AND GOT THE TICKETS AT THE HOTEL.
    RAMLI
    Singapore
    Posted on Oct. 21, 2019
    I wish to confirm that we have received all the train tickets from the hostel successfully. Thank you for taking care of my mistake in double booking. Many thanks Ivy for your SUPER PROFESSIONAL and FAST reaction. I really appreciate it.
    ATTWELL
    United Kingdom
    Posted on Oct. 14, 2019
    Thank you Travel China. I had a good experience on the train. It was clean and comfortable. Check in went smooth, everyone was helpful. Would recommend to all foreigners.
    Ethan
    Spain
    Posted on Sep. 24, 2019
    This was our first time to China. Our family had a good time. The tickets booking service was excellent. We got our paper tickets smoothly when we checked in the hotel in Shanghai. They kept us informed for any news about our booking. Highly recomanded!
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