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McNally Family Small Group Vacation

Apr 20,2017
Hi Sophie,

First I would like to thank you personally for all your help in arranging our trip. We were very impressed with your efficiency and the speed of your response to all our queries and requests. The additional flight you arranged for us after the trip worked fine and boarding cards were available at check in for us when we arrived at Check In. We were delighted to meet you in person in Xian and have the chance to say thank you.

Like many of the other members of the group we were anxious before the trip and reluctant to send money to a company we knew little about. The China tour reviews of Travel China Guide online were very helpful in assuaging our fears and the rapid acknowledgement of payment also eased our concerns. Marian and I had never taken a 'group tour' before and were also concerned about a rigid itinerary that might not suit our expectations. However, our small group vacation was absolutely fabulous. We gelled from the outset and everybody got on well together. This was helped in no small measure by the wonderful guides we had, Sara, Carol and Fae Fae. I can honestly say that we did things we would never have done if we were left to our own devices. Apart from visits to the major sites (Forbidden City; Great Wall; Terracotta Warriors; Shanghai markets) I especially enjoyed the rickshaw ride and visits to local homes. The guides gave us so much useful information and a real insight into Chinese culture and society. All of them had a real passion for their jobs and certainly went the extra mile to enhance our experience. The guides did provide feedback forms to all and were careful to respect our privacy and the confidentiality of our replies.

The travel arrangements were super. I don't envy the drivers in their task of negotiating the heavy traffic and keeping to schedule but they made it seem effortless. The coaches were very clean and comfortable and water was available as required. The meals were a wonderful treat - great variety and super abundant helpings. Again, we would not have managed such an experience if on our own.

You certainly tries hard to satisfy its customers and I will definitely recommend it to anyone visiting this huge country. We have just arrived home and I still have to review the many photos we took. If there are any that might be suitable I will forward later.

Many thanks for the great experience. By the way we visited Shenzhen and Hong Kong to complete our trip and also enjoyed these locations although we missed your guides and the company of the other group members.

Best Regards

Tony and Marian McNally