Very amazing Travel agency & the staff are amazing. Ivy is super kind always replying my emails. Unfortunately I couldn't travel because China closed the borders so far but as soon as they open, I'll try to go as soon as possible. I'll take all my tours with trip advisor & travel China Guide Thank you so much Daniel :) Collapse

I have been purchasing train tickets through Travel China Guide for 3 years now. It is so easy and customer service is great! Just pick your ticket up at sales counter in station by showing the pick up number provided by the website. You can even choose the seat you want. I never had an issue and traveled more than a dozen times on China bullet trains. Especially if you can't speak Chinese, the best way to go! Collapse

If you’re looking for a company to help you plan tours in China then look no further. From booking train/plane tickets to suggesting tours and visits, then TCG is a great choice. I rescheduled flights and changed my itinerary several times, and TCG were very helpful in making this a smooth process. Even out of office hours, help is on hand. Will use again! Collapse

Thank you Travel China Guide for all your help and making it all so easy for us!!! You were available to answer all of our questions and took care of everything - I will definitely highly recommend your services to everyone!!! The Summer Palace was absolutely beautiful, what a wonderful experience - for sure one of our favorite memories of Beijing! We spend the entire day enjoying the views and walking along the lake - just gorgeous! Collapse

Travel China Guide Travel is who we used to book a train trip in China Unfortunately we had to cancel due to the pandemic. They however were most responsive and quickly reimbursed us for the fare Good doing business with them Collapse

I have booked some train tickets with Travel China Guide. Their website is very customer friendly. Very convenient also ; tickets are delivered at your hotel when you arrive in China. Unfortunately, due to Covid crisis, I had to cancel my family trip in China. Travel China Guide has been very comprehensive and my tickets were refunded rapidly. Very swift communication with Travel China Guide. i will surely contact TCG next time I travel in China (I hope soon). Collapse

Number 1 service for foreigners to book train tickets easily and reliably. They sell train tickets for the normal price plus a small service fee. Moreover, they have a 24/7 hotline with English speaking staff and are glad to help you with any question and inquiries about your train ticket, or rebookings or anything. Once they even contacted me when I bought a combination of tickets for a crowded connection that isn't allowed in the Chinese system (2 tickets from Point A to B to C with the same train) and offered me another ticket for the same connection (from Point A to C with starting point one station prior to point A). I always use their service for private travels and business trip in China Collapse

I want to say a huge thank you to this company for giving me excellent service. I promised my Chinese friends that I shall visit them in January and treat them with some local travels. Being Chinese, they will never let my pay them back if I asked them to get high speed train tickets first (difficult for me to get high speed train tickets as a foreigner). That is where Travel China Guide came in. I found them on the Internet and contacted them via email. Despite my rather convoluted train travelling requirements, with a group of friends holding various documents and IDs, children included, Travel China Guide was extremely knowledgeable and understanding, giving me nothing short of great customer service. From timely responses to suggesting alternatives. I feel compelled to write a review as my bookings coincided with the Chinese New Year, then the outbreak of the Corona Virus. My requirements was rather complex to start off with, compounded by New Year travelling AND then the Corona Virus starting, it was a great testament to the professionalism of Travel China's staff that they have managed to keep my ever changing trips and tickets on track. The number of changes and cancellation meant that Travel China has to go above and beyond to work on my behalf to get the tickets I needed. Response was very fast. Even the refund at the end where tickets were cancelled was handled professionally (by then the banks were closing staffing level was low in China). Thank you Travel China. For those of you thinking whether you should use them, especially for High Speed Train requirements in China, I can whole heartedly recommend them, as I shall be using them again next time. Collapse