Hangzhou Railway Station

Hangzhou Railway Station is also known locally as Chengzhan Railway Station. It is 6 miles (10 km) from East Railway Station, 11 miles (18 km) from South Railway Station, 5 miles (8 km) from West Lake and 19 miles (31 km) from Xiaoshan International Airport. First opened in 1999, it is one of the major rail stations in the city, and the largest in Zhejiang Province.

Address:  At the intersection of East Huancheng Road and Xihu Road in the Shangcheng District
 

Hangzhou Train Station mainly operates regular trains to and from Beijing, Xian, Shanghai, Guangzhou, Nanjing, Suzhou, Harbin, etc. A few high speed trains are also available here.

Hangzhou Railway Station

   Major Rail Lines from this station to: 

Hangzhou Railway Station Map (Click to enlarge)

Hangzhou Railway Station consists of a terminal building and a square. The 3-storey terminal building connects with a 17-storey multi-purpose building which provides many services including shopping, dining, entertainment and accommodation etc.

 Terminal Layout:
 2F: entrance, ticket offices, waiting rooms, check points, nursing room, waiting room for people in need, taxi stand (drop-off), restaurants, stores
 1F: platforms, soft seat waiting room, luggage consignment, parking lot
 -1F: taxi stand (pick-up), arrival hall, parking lots, exit

 Square Layout:
Bus stops are available on the square. There are cafés and restaurants available such as KFC, Burger King and Daniang Dumplings around the square, too.
 

 Arrival by Metro  Line 1 & Line 5:
Passengers arriving the station by metro will get off on -2F of the terminal building. There are escalators and lifts leading to upper waiting rooms and ticket offices.

 Arrival by bus:
At Chengzhan Railway Station (East Ring Road) Bus Stop: 100, 1014, 128, 314, 49, 500
At Chengzhan Railway Station (Exit A1 of metro station) Bus Stop: 325, 352, 7, 8225, 8251, 8300
At Chengzhan Railway Station (Exit A3 of metro station) Bus Stop: 185, 188, 312, 8210, 8514, 90

When arriving by bus, passengers will be dropped off on the elevated square. Ticket holders can enter the station directly to find a seat in the correct waiting room according to the ticket information. For those without, the ticket offices are located at the south and north sides on the same level. Once passengers have obtained their tickets they should proceed to the appropriate waiting room to await their departure.
 
 Arrival by taxi:
When passengers come by taxi, they can go directly to the elevated square outside the entrances on 2F of the station building.

From East Railway Station: It takes about 23 minutes and costs around CNY25.
From Xiaoshan International Airport: It takes approximately 40 minutes and costs CNY120.
From West Lake Scenic Spot (Bai Causeway): It takes 20 minutes or so and costs about CNY25.

Platform

Take Metro Line 1

 

Before checking-in, passengers should know exactly where to have the ID certificate checked. Foreign ID certificate, like passport can only be checked manually. Please note that there may be two trains at the platform and be sure to board the correct one.
 

Upon arrival, passengers will be directed to the arrival hall on -1F to get out from underground passage and then they can choose relevant transportation to leave the station.

 Leave by metro:
Metro entrances are on -1F and the platforms are on -2F.

 Leave by bus:
From the arrival hall passengers can take escalators or stairs leading up to the square at street level. Bus terminals are located on each side of the square.

 Leave by taxi:
Passengers planning to leave by taxi can find taxi stands on -1F. It is very convenient.

 Popular destinations from the station:
 To West Lake scenic spot:
Take metro line 1 and get off at Longxiangqiao station. Leave by exit C4 and walk along the Pinghai Road for 250 yards to the lakeside.

 To East Railway Station
Metro line 1 will get you there directly.

 To Xiaoshan International Airport
Walk about 640 meters to get to Jiangcheng Road metro station, and take metro line 7, which will take you to the airport directly in about 1 hour.
 

Wait for Departure at Waiting Room No.2

 Ticket Office:
There are two ticket offices on the second floor of the station building: one is at the south end, and the other at the north end. The services include ticket purchase, refunds and exchanges.

 Waiting Hall:

There are eleven waiting rooms in total: eight normal waiting rooms and three special waiting rooms for passengers in need, mothers with babies, and soft seat/business class ticket holders. The soft seat and business class lounge is on 1F, while all the rest are on 2F. 

 Left Luggage Service:
Luggage lockers can be found in the waiting area. There is also a left luggage office near the station exit on 1F.

 Other Services:
1. There is a China Railway Express near exit on 1F for consigning luggage.
2. On the second floor of the station building, there is a Passenger Service Center providing consulting service.
3. Free WIFI is available at the station for passengers’ convenience.