Hangzhou Train

Hangzhou East Railway Station

Hangzhou East Railway Station is one of the largest railway hubs in China. Put into use on 1st July, 2013, it is about 5 miles (8 km) to Hangzhou Railway Station, 5 miles (8 km) from West Lake (Broken Bridge), 13 miles (21 km) to South Railway Station and 17 miles (27 km) to Xiaoshan International Airport.

Address: Tiancheng Road of Jianggan District
Hangzhou East Railway Station See-off Service

 

Schedule and Ticket Booking

The east train station specializes in high speed trains, including those to/from Beijing, Nanjing, Guangzhou, Changsha, Xiamen, Kunming, Fuzhou and Hong Kong. 

  Major Rail Lines from this station to:

(Last Update on Jan 16, 2019)

ToTrainsDurationTicket Fare (CNY)
First/ Second Class Seat
Shanghai Hongqiao
D906, D932, D936, G7358...
133 departures from 05:50 to 22:39
0h45m - 1h45mCNY 89/ 46.5
USD 13/ 7
Suzhou
G1866, G7492, G7372, G7564...
30 departures from 07:38 to 20:43
1h19m - 2h11mCNY 122/ 76
USD 18/ 11
Hong Kong
G99 at 15:017h28mCNY 1,529.5/ 935
USD 227/ 139
Xi'an North
G1874, G1882, G1894, G1898 from 07:08 to 16:346h37m - 7h40mCNY 1,067.5/ 653.5
USD 158/ 97
Guangzhou South
G1403, G85, G1301, G99...
5 departures from 07:53 to 16:14
6h4m - 7h43mCNY 1,185.5/ 720
USD 176/ 107
Nanjing South
G254, G7686, G34, G1874...
101 departures from 06:31 to 21:47
1h2m - 3h40mCNY 114/ 71
USD 17/ 11
Beijing South
G34, G20, G58, G36...
15 departures from 06:55 to 19:00
4h23m - 6h53mCNY 907/ 538.5
USD 134/ 80
Qingdao
G254, G282 at 06:31 and 14:027h30m - 7h40mCNY 854.5/ 514
USD 127/ 76
Guilin
G1505, G1503, G1501 from 09:19 to 11:037h59m - 8h7mCNY 972.5/ 586.5
USD 144/ 87
Huangshan North
G2389, G2385, G1509, G7317...
24 departures from 07:39 to 21:29
1h26m - 2h24mCNY 146.5/ 91
USD 22/ 13
Shenzhen North
D3111, D2287, D3125, D2285...
8 departures from 07:33 to 15:01
7h5m - 10h41mCNY 819/ 512
USD 121/ 76
 The above schedule is for reference only. For real-time schedule and ticket booking, please click the arrival stations.
 See more Hangzhou Train Schedule
 

Guide Map of Hangzhou East Railway Station
Hangzhou East Train Station Map
(Click to enlarge)

Station Plan

Hangzhou East Railway Station consists of two squares and a station building. On both squares there are city buses and parking lots for private cars.
 2F: waiting hall, information desk, left luggage, hot drinking water, restaurants, elevated drop-off area for taxis and private vehicles
 1F: platforms, ticket office
 -1F: ticket office, taxi stands (pick-up), transfer hall, subway entrances/ exits, coffee, shopping area, restaurants
 -2F: subway platforms, parking lot, ATM, inquiry

 

How to get to East Station from downtown area?

 Arrival by bus:
At the station west: 20, 28, 31, 31(inter-zone line), 33, 43, 105, 106, 179, 200, 215, 224, 227, 228, 297, B4, B4 (Zhongtai Line), B3 (branch line), B3 (branch inter-zone line), B5 (branch line)
At the station east: 9, 48, 93, 107, 108, 123, 320, or 391
At Dongning Road of the Station: 48, 93, 107, 123, 304

Passengers taking the bus to the station arrive at the west or east square, and then take escalators to the waiting hall to find a seat and wait for the departure if a ticket is in hand already. If not, buy a ticket in the ticket office on 1F. Afterwards, go to the waiting hall.

 Arrival by subway Line 1 and Line 4:

Passengers arriving by subway will get off on -2F and exit to -1F of the station building.

 Arrival by taxi:
If arriving by taxi, passengers will be dropped off at elevated drop-off area on 2F right outside the entrances. For overseas passengers who are going to buy/ collect tickets upon arrival, they need to go down to ticket office on 1F.

To Travel Time (Minutes) Cost (CNY)
Hangzhou Railway Station 30 30
Xiaoshan International Airport 40 90
West Lake (Broken Bridge) 35 35
Temple of Soul's Retreat (Lingyin Temple) 40 45

 

Ticket Check and Boarding

Before checking in, passengers should read their tickets carefully to confirm where they should go to have their tickets checked. After checking in, passengers take escalators to 1F to get onboard. Please note that pink tickets should be handled manually, while blue ones can be checked at automatic ticket checking machines. Please keep your ticket available even after getting onboard successfully, as they will be checked at the exit of the arrival station.

Bullet Train on the Platform
Platform

How to exit and leave the station?

Upon arriving, all passengers will be led to transfer hall on -1F to exit. Passengers can follow the direction boards to find buses, taxis or the subway to leave the station according to their routes.

 Leave by subway:
Subway entrances are located on -1F. Passengers can find them easily after exiting.
 
 Leave by bus:

transportation Map of Hangzhou East Railway Station
Transportation Map of the Station
(Click to enlarge)

Passengers want to leave by bus can take bus at the east or west squares. Passengers can first take escalators to where the buses are located and then leave for their destinations.
 
 Leave by taxi:
Taxi stands are available at both east and west sides of the transfer hall. Passengers can take a taxi without getting out of the station building. It is very convenient.
 
 Transportation to other places:
 Hangzhou Railway Station:
Take subway line 1 to get there directly. Upon arrival, get out from exit A2, and walk northward to the destination.
 
 Xiaoshan International Airport:
Take airport shuttle bus at the east square of the station to Xiaoshan Airport directly. The bus is available from 05:30 to 09:00 every 30 minutes and from 09:00 to 21:00 every 15 minutes. It usually takes 30 minutes and the ticket fare is CNY20 per person.
 
 West Lake scenic spot:
Take subway line 1 and get off at Longxiangqiao Station, exit C4. After, walk to the scenic spot.
 
 Temple of Soul's Retreat (Lingyin Temple)
Take subway line 1 at the station and get off at Longxiangqiao Station, exit B3. Then walk to Dongpo Road Pinghai Road Intersection to take bus no.7 to Lingyin station, and then walk 480 yards southwestward to the temple.
 

 

Facilities and Services

 Ticket Office:
Four ticket offices are available, with the biggest one on 1F close to the East Entrance.

Location Facilities and Services Opening Time
East, 1F 35 ticket windows;
passengers can purchase, collect, change, or refund tickets here.
00:00-24:00
West, -1F 4 ticket windows;
passengers can purchase and collect tickets.
08:00-19:00
South, 2F Automatic Ticket Vending Machines;
ticket windows for refunding and changing tickets only
08:00-19:00
North, 2F Automatic Ticket Vending Machines only;
only those holding Chinese ID cards can collect or purchase tickets on them
00:00-24:00


 Waiting Hall:
Waiting hall is located on 2F. Passengers can find a seat in the correct waiting area according to the ticket information to wait for the departure. Hot water and toilets are available around the waiting hall for passengers’ convenience. 28 check points are provided inside the waiting hall and they are symmetrically located on north and south two sides and numbered as 1, 2A, 2B, 3A, 3B… Around the waiting hall, other facilities including books and newspapers stand, restaurants, shopping area as well as barrier-free facilities are available.

 Luggage Service:
There are luggage lockers behind the check-in pointes 2A-3A, 8A-9A, 10A-11A, 26A-27A, 2B-3B, 8B-9B, 10B-11B, and 26B-27B in the waiting hall on 2F. The charge is CNY 5 for a small locker and CNY 8 for a large one per 12 hours. At the passenger service center, luggage porters can help to carry luggage to the carriages. Each piece of luggage is charged at CNY 10.

 Information Desk:
Information desk is located in the center of the waiting hall. Passengers can seek advice about ticket refund, ticket loss or search information about schedule, departure time, arrival time or left luggage service and so on.

- Last modified on Dec. 03, 2018 -
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    5.06 Reviews
    Mr.Judson
    USA
    Posted on Jan. 20, 2019
    Everything was spot on. The tickets were delivered. You guys followed up on all my queries and the train journeys went off without a hitch. Thanks so much!
    Ms.Jessie
    USA
    Posted on Jan. 15, 2019
    As a travel in a far away land, I found it very easy to use this service or my train booking needs.
    It was very comforting to know I had May ticket to my destination. To the right destination before arriving at the train station. I was able to take a picture of my confirmation number. And then show it with my passport to receive my ticket.
    It was confusing as to which window till I realized they were all the same.both the high-speed rail and the SOB sleeper train were added Joy will experience overall. Thank you for your help and for helping me enjoy my time in China....More
    Mr.RAJESH
    New Zealand
    Posted on Jan. 10, 2019
    This is our second time we have used your services and we have found the booking process very easy and simple to use.? It would have been helpful to provide some guidance on when tickets are expected to arrive, but the overall booking experience was very easy and simple to use
    The train journey was good and easy with the help of some other passengers. We did not realise there are different type of seating arrangement for the first class section and we had some trouble with placing our suitcases in a safe place, though manage with the help of some other passengers.
    Thanks again for your support, we will be using your services again in the future and will highly recommend your services to our friends and family.
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    Mr.GARDNER
    USA
    Posted on Jan. 06, 2019
    We were very pleased with the services provided by Travel China. Your staff were thorough in their bookings, double-checking dates and names to ensure that our tickets matched our travel itinerary. At the same time, delivery to the hotel was timely. Overall, we are extremely satisfied with the service that you provided and would highly recommend other travellers to contact you for their rail ticket needs. Thank you so much for your professionalism and quality service.
    By comparison, we have very mixed feelings about China`s rail service in general. On the one hand, the fast trains are luxurious, clean and user-friendly. Announcements are made in English, there is plenty of room for accommodating luggage, and additional services are provided on the train. However, later during our journey, we were unable to purchase tickets on the fast train using either a Visa or MasterCard. This created huge problems and delayed our travel plans as we had to wait over night for a bank to open to convert foreign currency to purchase the tickets using cash in Zhengzhou East train station....More
    Ms.RUPERT
    USA
    Posted on Jan. 03, 2019
    Travel China Guide is absolutely fabulous! I do not speak any Chinese and with their help I can catch the train easily. I advise you take the business class as it is quiet and comfortable. The bullet train is perfect except the food needs to be upgraded to International standards AKA wine and western meal options. Once they internationalize the menu it will be almost perfect in business class. Don't delay book with Travel China Guide!

    Mr.ANTHONY
    United Kingdom
    Posted on Dec. 28, 2018
    I had a lovely experience on my journey from Hangzhou to Shanghai. The booking on-line was very easy and efficient with a prompt response. I would recommend booking in advance to any traveller, it takes the stress out of booking a train in a busy station. I also appreciated the step by step travel guide that comes with the ticket, it was a great help. I travelled fist class for some additional comfort. The train was fast and efficient with snacks available on board. Overall I was very impressed with my experience. My only comment would be the lack of signs at the station to guide you to the main ticket office. Thank you travelchinaquide....More
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