Hangzhou Train

Hangzhou East Railway Station

Hangzhou East Railway Station is one of the largest railway hubs in China. Put into use on 1st July, 2013, it is about 5 miles (8 km) to Hangzhou Railway Station, 5 miles (8 km) from West Lake (Broken Bridge), 13 miles (21 km) to South Railway Station and 17 miles (27 km) to Xiaoshan International Airport.

Address: Tiancheng Road of Jianggan District
Hangzhou East Railway Station See-off Service

 

Schedule and Ticket Booking

The east train station specializes in high speed trains, including those to/from Beijing, Nanjing, Guangzhou, Changsha, Xiamen, Kunming, Fuzhou and Hong Kong. 

  Major Rail Lines from this station to:

(Last Update on Jan 21, 2020)

ToTrainsDurationTicket Fare (CNY)
First/ Second Class Seat
Shanghai Hongqiao
G7358, G7556, G7558, G7400...
150 departures from 06:10 to 23:17
0h45m - 1h46mCNY 74/ 35
USD 11/ 5
Suzhou
G1866, G7492, G7372, G7564...
31 departures from 07:33 to 20:43
1h21m - 2h40mCNY 142/ 52
USD 21/ 8
Hong Kong
G99 at 15:017h29mCNY 1,529.5/ 935
USD 223/ 136
Xi'an North
G1874, G2389, G1882, G1894...
5 departures from 07:08 to 16:34
6h37m - 11h51mCNY 1,067.5/ 653.5
USD 155/ 95
Guangzhou South
G1403, G85, G1301, G99...
8 departures from 07:53 to 21:05
6h4m - 10h17mCNY 1,185.5/ 479
USD 173/ 70
Nanjing South
G254, G34, G1874, G1862...
129 departures from 06:30 to 21:48
1h2m - 4h40mCNY 152/ 94
USD 22/ 14
Beijing South
G34, G36, G42, G420...
18 departures from 06:55 to 20:05
4h23m - 13h35mCNY 907/ 328
USD 132/ 48
Qingdao
G254, G282, D782 from 06:30 to 19:497h31m - 13h17mCNY 854.5/ 265
USD 124/ 39
Guilin
G1503, G1505, G1501 from 09:19 to 11:037h51m - 7h58mCNY 968.5/ 584.5
USD 141/ 85
Huangshan North
G2389, G2385, D5577, G1509...
28 departures from 06:52 to 21:29
1h25m - 2h24mCNY 141/ 88
USD 21/ 13
Shenzhen North
D3111, D2287, D3307, D377...
16 departures from 07:33 to 21:10
7h7m - 10h42mCNY 867/ 432
USD 126/ 63
 The above schedule is for reference only. For real-time schedule and ticket booking, please click the arrival stations.
 See more Hangzhou Train Schedule
 

Guide Map of Hangzhou East Railway Station
Hangzhou East Train Station Map
(Click to enlarge)

Station Plan

Hangzhou East Railway Station consists of two squares and a station building. On both squares there are city buses and parking lots for private cars.
 2F: waiting hall, information desk, left luggage, hot drinking water, restaurants, elevated drop-off area for taxis and private vehicles
 1F: platforms, ticket office
 -1F: ticket office, taxi stands (pick-up), transfer hall, subway entrances/ exits, coffee, shopping area, restaurants
 -2F: subway platforms, parking lot, ATM, inquiry

 

How to get to East Station from downtown area?

 Arrival by bus:
At the station west: 20, 28, 31, 31(inter-zone line), 33, 43, 105, 106, 179, 200, 215, 224, 227, 228, 297, B4, B4 (Zhongtai Line), B3 (branch line), B3 (branch inter-zone line), B5 (branch line)
At the station east: 9, 48, 93, 107, 108, 123, 320, or 391
At Dongning Road of the Station: 48, 93, 107, 123, 304

Passengers taking the bus to the station arrive at the west or east square, and then take escalators to the waiting hall to find a seat and wait for the departure if a ticket is in hand already. If not, buy a ticket in the ticket office on 1F. Afterwards, go to the waiting hall.

 Arrival by subway Line 1 and Line 4:

Passengers arriving by subway will get off on -2F and exit to -1F of the station building.

 Arrival by taxi:
If arriving by taxi, passengers will be dropped off at elevated drop-off area on 2F right outside the entrances. For overseas passengers who are going to buy/ collect tickets upon arrival, they need to go down to ticket office on 1F.

To Travel Time (Minutes) Cost (CNY)
Hangzhou Railway Station 30 30
Xiaoshan International Airport 40 90
West Lake (Broken Bridge) 35 35
Temple of Soul's Retreat (Lingyin Temple) 40 45

 

Ticket Check and Boarding

Before checking in, passengers should read their tickets carefully to confirm where they should go to have their tickets checked. After checking in, passengers take escalators to 1F to get onboard. Please note that pink tickets should be handled manually, while blue ones can be checked at automatic ticket checking machines. Please keep your ticket available even after getting onboard successfully, as they will be checked at the exit of the arrival station.

Bullet Train on the Platform
Platform

How to exit and leave the station?

Upon arriving, all passengers will be led to transfer hall on -1F to exit. Passengers can follow the direction boards to find buses, taxis or the subway to leave the station according to their routes.

 Leave by subway:
Subway entrances are located on -1F. Passengers can find them easily after exiting.
 
 Leave by bus:

transportation Map of Hangzhou East Railway Station
Transportation Map of the Station
(Click to enlarge)

Passengers want to leave by bus can take bus at the east or west squares. Passengers can first take escalators to where the buses are located and then leave for their destinations.
 
 Leave by taxi:
Taxi stands are available at both east and west sides of the transfer hall. Passengers can take a taxi without getting out of the station building. It is very convenient.
 

Hangzhou East Train Station to other places


 Hangzhou Railway Station:
Take subway line 1 to get there directly. Upon arrival, get out from exit A2, and walk northward to the destination.
 
 Xiaoshan International Airport:
Take airport shuttle bus at the east square of the station to Xiaoshan Airport directly. The bus is available from 05:30 to 09:00 every 30 minutes and from 09:00 to 21:00 every 15 minutes. It usually takes 30 minutes and the ticket fare is CNY20 per person.
 
 West Lake:
Take subway line 1 and get off at Longxiangqiao Station, exit C4. After, walk to the scenic spot.
 
 Temple of Soul's Retreat (Lingyin Temple)
Take subway line 1 at the station and get off at Longxiangqiao Station, exit B3. Then walk to Dongpo Road Pinghai Road Intersection to take bus no.7 to Lingyin station, and then walk 480 yards southwestward to the temple.

 

Facilities and Services

 Ticket Office:

Four ticket offices are available, with the biggest one on 1F close to the East Entrance.

Location Facilities and Services Opening Time
East, 1F 35 ticket windows;
passengers can purchase, collect, change, or refund tickets here.
00:00-24:00
West, -1F 4 ticket windows;
passengers can purchase and collect tickets.
08:00-19:00
South, 2F Automatic Ticket Vending Machines;
ticket windows for refunding and changing tickets only
08:00-19:00
North, 2F Automatic Ticket Vending Machines only;
only those holding Chinese ID cards can collect or purchase tickets on them
00:00-24:00


 Waiting Hall:
Waiting hall is located on 2F. Passengers can find a seat in the correct waiting area according to the ticket information to wait for the departure. Hot water and toilets are available around the waiting hall for passengers’ convenience. 28 check points are provided inside the waiting hall and they are symmetrically located on north and south two sides and numbered as 1, 2A, 2B, 3A, 3B… Around the waiting hall, other facilities including books and newspapers stand, restaurants, shopping area as well as barrier-free facilities are available.

 Luggage Service:
There are luggage lockers behind the check-in pointes 2A-3A, 8A-9A, 10A-11A, 26A-27A, 2B-3B, 8B-9B, 10B-11B, and 26B-27B in the waiting hall on 2F. The charge is CNY 5 for a small locker and CNY 8 for a large one per 12 hours. At the passenger service center, luggage porters can help to carry luggage to the carriages. Each piece of luggage is charged at CNY 10.

 Information Desk:
Information desk is located in the center of the waiting hall. Passengers can seek advice about ticket refund, ticket loss or search information about schedule, departure time, arrival time or left luggage service and so on.

- Last modified on Jan. 20, 2020 -
  • Customer Reviews
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    4.942 Reviews
    Lara
    Argentina
    Posted on Jan. 17, 2020
    I just came back home. I spent a very nice time in China. Booking the tickets in advance made the experience at the train station much easier. Thank you for your detailed instruction and great service. Congratulations!
    Moor
    United Kingdom
    Posted on Jan. 03, 2020
    Thank you again and again. Such great service. I will notify you if we have any problem. Very much looking forward to our trip to China.
    Celaya
    USA
    Posted on Dec. 20, 2019
    Your service is World Class!!! High 5! 5 out of 5, 100% out of 100%! Excellent, the booking is very easy and efficient, the best. Train service too. The fact that you contacted me to check whether everything went well is also an indication how much you care. Thank you so much.
    MARIA
    Israel
    Posted on Dec. 06, 2019
    I must say my trip is perfect, my family all satisfied with the service you offered. Thanks for making our trip in China easy and interesting, we will never forget it.
    Marco
    Netherlands
    Posted on Nov. 23, 2019
    Travelchinaguide took care of everything and even sent me the ticket confirmation with both English and Chinese instructions. The clear guidance and bilingual note was quite useful, which helped me to find where to collect the paper tickets, where to check-in and how to use the train. A complete and hassle-free service!
    FORMENTI
    Italy
    Posted on Nov. 08, 2019
    This trip in China is no doubt a wonderful experience in my life, I will never forget this. Thank you for figuring out each problem I met and offering me many good suggestions. Looking forward to visiting China next time.
    BOTT
    USA
    Posted on Oct. 29, 2019
    We are a family of four, and although we speak a little Chinese, it is still hard to do buy tickets at the counter. It is easy to book train tickets on the website, and you can get other information like transportation within the cities, sightseeing and other stuff. The instructions were very useful. Better to arrive early as you have to go directly to the counter like you are buying a new ticket. The trains depart on time, and the seats are nice.
    Chris
    China
    Posted on Oct. 21, 2019
    It's not on the map, but there is a left luggage office on level B1. There are self-service lockers on 2F but you can only get into 2F if you already have your ticket.
    ZACHARY
    Germany
    Posted on Aug. 20, 2019
    I booked the fastest train Fuxinghao from Hangzhou to Beijing, which surprised me. Much better than taking flight. But the meals on board is not so good, doesn’t worth the price.
    Tom S.
    USA
    Posted on Aug. 13, 2019
    The staff of TravelChinaGuide is really nice and patient. We booked serveral tickets but we input wrong name when we made the reservation. They helped us to correct the name and answered all our questions. Thanks for your perfect service.
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