2020 Customer Reviews
- Clients: Johanna Choy
- Country: United States
Beijing Guide: John
John was very prompt in meeting us at the designated times at our hotel and very knowledgeable in the history and government of the places we visited and China as a whole. He had very good English, and was the best English-speaker of our four tour guides. John had a very good sense of humor and was easy to talk to. He gave us plenty of free time to do things on our own, which we liked and was very flexible with the day's touring schedule. He even gave us options at the beginning of each day for us to plan our own itinerary. The city of Beijing was a great place for us to start our vacation. The Great Wall was beautiful, but perhaps we should have arrived earlier to avoid the throngs of tourists who arrive in the late morning.
Xian Guide: Jacky
Xian is by far our favorite city of our vacation. The friendly and approachable people, the Chinese culture, and the hustle and bustle of everyday life in Xian is a fascinating eye-opener for any Westerner who has never been to Central Asia. Because it was so different from our home in New York City, we found every single aspect of life very interesting. Jacky was a superior tour guide for Xian and is the perfect person for the job. He is young, energetic, knowledgeable, forthcoming, and honest. Without needing us to ask many questions, Jacky often told us all he knew about where we were going, what we were seeing along the way, and other facts about Xian’s life that we did not know. Jacky went out of his way to make sure we had a pleasant stay at the hotel. On the first night, our hotel room's lock did not work and he came to our room to help resolve the problem with the hotel staff even after 12am midnight. We did not ask him to come, but he did so on his own volition and we really appreciated it. Throughout the tour, Jacky was very attentive to our needs and gave us the best opportunity to experience Xian.
Chengdu Guide: Jack
The Leshan Giant Buddha was breathtaking, as it was difficult to imagine how the Buddhas were built so large, so long ago.
We did not hire a tour guide for Shanghai, but it was easy to get around with taxis. The hotel they booked for us was wonderful. It was in a very convenience location for shopping and sightseeing, and the hotel has the best food among all the hotels we had stayed in. Chinese language music CDs in Shanghai were very inexpensive and my son brought several.
- Clients: Arlen &. Lindsay
- Country: United States
In three days with Roger, we felt we got to know each other very well. He is someone I could be friends with. He changed my perception/stereotype of Chinese people as being withdrawn and unhappy... Roger is an outgoing, happy, personable man and being a tour guide seems to be a great fit for his personality. He is a credit to his company. We would very definitely recommend this company to any of our friends who might be planning a trip to China in the future.
- Clients: Marianne
- Country: France
- Clients: Max Garrick
- Country: United States
- Clients: Helena Afonso
- Country: Portugal
- Clients: Bill Kerwin
- Country: USA
All of our worries disappeared the moment Kitty, our Beijing guide, greeted us at the airport. For the following three days, she and our driver showed us the many fascinating sites around Beijing including the Forbidden City, the Great Wall, the Temple of Heaven, and the Summer Palace.
We then flew to Xian, and at the last day in Xian, we choose to travel to Huashan. The rock formations and canyons were incredible. The views were somewhat similar to Yosemite National Park in the United States. It's hard to describe in words the true beauty of the Mountain. The trails and bridges were also amazing. We must have climbed 10,000 stairs. All of the trails were made of stone. The individuals who built the trails were artist making them look like logs to match the natural environment. Unfortunately, there was a slight mix up at Guilin airport, when our guide, Jenny, accidentally picked up another couple instead of us. However another guide helped us out and we got to our hotel that evening safely. The following morning everything was cleared up and we were on our way. Jenny was very knowledgeable and her English was excellent. We enjoyed her company very much. The hotel was less desirable than the other hotels that we stayed at but, the incredible scenery definitely made up for it. Thank you so much for all of your help. We had an unforgettable holiday.
- Clients: Margaret
- Country: UK
- Clients: Manuel Gutierrez
Thanks to all for a memorable tour. All of our guides were outstanding. They were well informed, their language skills were very good and they always performed in a professional manner. My group and I agree that Barry (in Beijing) and Carol (in Xi'an) demonstrated an energetic and enthusiastic ability to energize our group's interest in the subject matter. They command strong interpersonal and verbal communications skills and an ability to carry out their work obligations with vigor and resolve. They believe in giving an honest day's work for an honest day's pay. They are certainly an asset to their work group and to your company.
All drivers performed (under severe conditions) in a safe and professional manner. Their driving experience, without question, was a credit to our safety. The drivers kept the cars clean and provided courteous service at all times. For example, our drop-off or pick-up points were also performed in a safe and courteous manner. Our personal property was always guarded and safe in their care.
Your meal arrangements were most impressive and excellent. I want to compliment you on your presentation of China's regional cuisines. If I was to recommend one meal it would be either the Peking duck in Beijing or the Dumpling banquet in Xi'an. My only regret is that I will not easily find that type of food in New Mexico. Thank you for your generosity. My mother used to say, "when guests come, we always set our table with our best dishes." So it is with your tour company.
I found your itinerary and agenda to be a well balanced program consisting of: Chinese culture, Environment, Art, Architecture, Visual arts, Performing arts Chinese cuisine and of course Chinese History, both ancient and modern. The key word is "balanced". I think the visitor, whatever their nationality, will fine your program satisfying and rewarding if "balance" is preserved.
One additional word on "time distribution". You should be vigilant against rushing the Tour to keep a time table. Many years ago I booked a tour in Spain where the guide continually rushed us to keep the timetable. I have traveled to Spain at least once a year since then but, not with that tour company. The size of the group should determine the agenda and thus the timetable. You may have to cut back on the number of sights to be visited but never rush! For my tour group, consisting of five people, this was never a problem. We always had plenty of time at the sight and we were never rushed. This is why I prefer a small group tour.
I believe your company's water policy was adhered to during my tour. The drivers distributed water during the day. Water shortage was never a problem in our group.
Thanks again for offering me such a memorable trip.
- Clients: Dr. Kalman
- Country: US
- Clients: Jones
- Country: Australia