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2019 Customer Reviews
- Clients: Pauline Levesque
- Country: Australia
Nov 19,2019
- Clients: Jerry Ludlow
- Country: UK
Nov 19,2019
However, we took the plunge and went with them and were so glad we did.
From the start the pre-tour communications from them were excellent, with all email queries sent fully answered the next working day.
As to the tour itself we did a two city tour which was superb. We were concerned about arriving in China but, as promised, we were met at every city outside arrivals by a guide and driver. The tour in each city were extremely well organised and informative with great guides in each. Special highlights were the lunches that they arranged and were included in the price, which without exception were excellent. I would also mention that we changed our itinerary at late notice to do two cities instead of three, which meant that we split from the original tour group and went to Shanghai on our own. We expected to join another group here but ended up having a private tour with just the two of us as there were no other groups doing Shanghai at the same time.
Top marks to TCG as fas as I am concerned and i cannot recommend them highly enough.
- Clients: May G-Mei Shackleton
- Country: USA
Nov 18,2019
- Clients: Ros Plowright in Hong Kong
Nov 17,2019
- Clients: Anne and Ron Hosking
- Country: Australia
Nov 17,2019
- Clients: Joelyne p
- Country: US
Nov 17,2019
- Clients: David and Drina Jones
- Country: Australia
Nov 16,2019
- Clients: Leonard Bambridge
- Country: Australia
Nov 15,2019
1/4
We considered the meals provided were exceptional. With the hotel breakfasts and the lunches we found a small snack in the evenings was sufficient for our needs.
The hotels were first class, all had coffee and tea making facilities, TV with a few English channels, and excellent facilities.
Our guides were all great, knowledgeable, friendly and inclusive of all group members.
The tours were well organised and generally the time allocated to each location was adequate. Our tour included three separate museums and all had similar displays, so, in my opinion this could be reduced. In my opinion the museum in Shanghai was the pick of the ones we visited.
Our drivers were generally very good, however the bus drivers should wait for everyone to be seated before starting to move. On more than one occasion passengers were thrown off balance. The traffic being so different to our usual experience was a little concerning at times. All vehicles, including busses were clean and comfortable.
Our tour included a three night two day Yangtze River Cruise which we enjoyed, however the not-included tours were both in the morning and by the time the included tour were started it was late afternoon. We were fortunate to be in one of the first groups to start these tours so we started in daylight but finished in the dark while the later groups actually started in the dark and I heard some complaints about this. Not good.
Thank you Travelchinaguide for a well organised and enjoyable trip.
- Clients: Liuba Beauvais & Louise Scott
- Country: United States of America
Nov 14,2019
In Xian, our Guide Judy & Driver Mr. Chang, also met us at the airport-ensuring a smooth and calm tranfer to our Hotel. Judy's command of the English language was clearly obvious and enabled us to truly appreciate her detailed presentations/explanations of historical facts for each of our "daily adventures" in Xian. Judy also provided us with "first-hand" insight of China's current economic changes and impact on it's citizens.
In Shanghai, our Guide Sean & Driver Mr Chen were also attentive and informative, providing us with a different perspective of Shanghai-a Chinese City which has more "western flavor". Sean also arranged for an additional side trip to Zhouzhuang, "the Venice of China", on our free afternoon.
Regarding the Hotels, we were not disappointed-but very pleased with each selection:
In Beijing, the Pentahotel Beijing was not only beautiful, but the service was impeccable. The location was ideal and allowed us the opportunity to walk to shops and the "famous" Night Market, to see the various "unusual food items" being sold.
In Xian, the Holiday Inn Xi'an Big Goose Pagoda was conveniently located, giving us a "taste" of Old World Xian.
Regarding the food/restaurants included in our package, please note the following:
All 3 Hotel buffet breakfasts, provided unlimited Western & Chinese breakfast choices in foods and were all outstanding.
In Beijing, our favorite restaurant was on day 2 for lunch, on our way to the Temple of Heaven. The atmosphere was amazing (just what a "tourist" would hope that a Chinese dining experience would be)! There was even entertainment during our meal!
In Xian, our family lunch was a new and interesting experience where Abbey met us (a very nice personal touch), was also memorable.
In Shanghai, our most memorable dinner was at the hotel. It was an elegant sampling of Chinese dining.
Overall, we must be honest that we found the food to be "somewhat different" than what we are used to in the United States. We found them to be "cultural differences", to which we quickly adapted on our second day.
In each city:
Beijing-the KungFu show; Xian-the Tang Dynasty Dinner & Show and in Shanghai- the Acrobatic Show were all wonderful! Each provided a bit of diversity and added to our many wonderful memories of our visit to China.
We sincerely wish to extend to you our thanks for preparing an outstanding itinerary for our memorable trip to China!
- Clients: Joan Hirsch
- Country: United States of America
Nov 14,2019
All the guides were all very good, prompt, courteous and pleasant.
1.) They were all contentious and their service was very good.
2.) Their command of English was excellent. The communications were very good. We were all impressed with their language skills.
John in Shanghai was excellent. His sense of humor was very good. He was prompt, courteous and a delight to be with everyday.
Lily in Xian was very good, she was ill with a cold, but did not neglect her duties in anyway. She took very good care of our group.
Tony in Guilin was fun and very knowledgeable. He loves his city and shows it off very well.
Rocky in Beijing was very good. He was understanding when we changed our minds and changed plans. He arranged a particularly wonderful peking duck lunch for our group, at our request. His English was very good.
Knowledge of history and culture of China, was excellent in all the guides. They have all studied and learned their lesson well.
Cars and Drivers: All very good, the cars were clean and well maintained. The drivers were all very helpful and pleasant. They stayed with the cars and protected any personal items that we left in the cars.
The meals that were arranged were a cross section of the various cuisines of China and were varied, delicious and well prepared. The amount of dishes were more than we could eat at most meals.
Thank Travel China Guide, on behalf of my fellow travelers, for making our China tour so memorable.