2019 Customer Reviews
- Clients: Kate Isaacs
We were lucky to have Candy, Susan and Nancy as our guides, their knowledge of their hometown and command of English just amazed us! All of them were punctual and went out of their way to make our tours enjoyable and informative. It is hard for us to pick the "best" of all. All the drivers were very polite and always ready to help, one of them (I can't remember where) even understand and speak some simple English. You just can't imagine how happy we were with so many young and hard-working people. We saw China's future from these people. We will recommend you to our friends who intend to visit China.
- Clients: Petra Beck
- Country: Australia
- Clients: Derek jones
- Country: USA
Travel between cities was plane, train and boat. Amazingly everything went very smoothly. I really enjoy Chinese food and we went to great restaurants representative to the areas. Hotels were 4-5 star and really lived up to that standard. There was plenty of opportunity to wander around on my own.
The guides were outstanding. Very knowledgeable and spoke good to excellent English. Outside of Beijing and Shanghai there were so few non-Chinese that we were a novelty and many locals requested to have their pictures taken with us. (It was out of season so that may account to part of it)
The tour was very good value for money and airfare out of LAX were ridiculously low.
Thoroughly recommend ChinaTours.
- Clients: Brian Wong
- Country: Canada
Candy was excellent tour guide: Punctual, friendly, knowledgeable and her English was strong. We enjoyed the clean bus, the intimate group size & Candy’s intuition for navigating us through the attractions efficiently, yet allowing us to linger in areas when necessary.
The length of the mini tour was perfect to take in the Temple of Heaven, visit Pandas at the zoo, enjoy a scenic rickshaw ride along the river, walk through a traditional community, and stroll parts of the Summer Palace. We appreciated learning the history and stories related to the tour sites: the personal audio boxes were light weight.
We would love to return to the summer palace during the spring and/or summer times because we anticipate the gardens will be even more beautiful when foliage are in bloom.
- Clients: Geordie Jones
- Country: USA
- Clients: Meyer
- Country: U.S.
- Clients: Claudia
- Country: France
- Clients: Grant Meckley
- Country: United States
My son and I had a fantastic experience in China and of course I would be happy to share my opinion of my experience with Travel China Guide.
Guides - everything was perfect. Each guide (in all three cities) was always on time and made sure that everything was taken care of when we stopped for a meal or checked into a hotel. Each guide explained what we were seeing and was able to answer any question we had. While some guides' English was better than others, we had no trouble communicating with any of them. But the guides were more than just guides and interpreters; they were also friendly and open in conversation with us, which made the time we spent with them so pleasant. I really feel like I made four good friends in China and this is something I will always remember. As I said before, all of the guides were wonderful so it is really hard to single out just one of them as exceptional. "Tracy" (our guide in Xian) had exceptionally good English, so good that I thought she must have lived in the United States for at least a few years (some of her speech mannerisms were characteristic of a person who lived in California). Tracy listened to our conversation and then would make suggestions for things we might enjoy – like riding bicycles on the City Wall in Xian. "Maggie" (our guide in Beijing) was probably the most knowledgeable of the three and told us many stories that made the history of the Forbidden City come to life. Because of our itinerary, we had some long car rides with Maggie and really got to know her well, so we learned much about modern Beijing and the Chinese people too.
Meals - all of the meals (including the buffet breakfasts) arranged by their service were good. There was often too much food served and we felt guilty wasting it, but the wide variety of different foods to try was very nice - and we always found several items we really liked. The Peking Duck was probably the best lunch.
Cars and Drivers - everything was perfect here too. The cars in all three cities were comfortable and were cleaned out every morning. And we always had fresh water (2 bottles each) waiting for us each morning. The drivers were pleasant and very skilled, even in the very challenging Shanghai and Beijing traffic. The driver we had on our return to Beijing was especially friendly and was learning English.
I hope to visit China again and will definitely use Travel China Guide again when I return to China.
- Clients: Siu-Ling
- Country: New Zealand
Most of our tour guides were excellent. They all have good command of English, are all very knowledgeable and offered us a lot of interesting and helpful information. Three of our guides stood out as some of the best that we have met in the industry: Barry, our first guide in Beijing: Barry was very helpful and was eager to make sure our stay in Beijing was comfortable and our preferences be accommodated. He also offered good advice and useful information for the rest of our trip as well. Jacky, our guide in Xian was full of enthusiasm and he really took good care of his customers because he truly believed he was an ambassador for his country and his home town rather than just a guide. I was really touched by his attitude and enthusiasm. Our guide in Guilin, Miss Liu Yu is also a great host who took good care of us and made sure our wishes and preferences be accommodated.. I felt that these three individuals are definitely some of the best in their field and I felt that I have made three good friends on this trip.
The lunches that were arranged for us were of good quality and they were generally very good representation of the local cuisine.
The hotels arranged for us varied in their quality. The one we liked the most was the Sheraton Shanghai Hongkou Hotel. It is a hotel with true international 5-star standard. It is absolutely stunning. The service and the food quality were also excellent. We were not too happy with the hotel in Beijing. It does not have a good location.
- Clients: Charles Pallone
- Country: USA