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2023 Customer Reviews

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  • Clients: Sara
  • Country: Italy
Oct 11, 2023
Super experience
Everyrhing here is super: guides, hotel and organization in general.
  • Clients: Randy Rowland
  • Country: United States
Oct 10, 2023
Pingyao tour with excellent guide.
Our guide in Pingyao, Jonathan, was excellent. His knowledge of the temples we visited, and of the ancient city was excellent. He is a very friendly man, with very good English skills. He made it easy for us to see what we wanted to see, have good meals, have good conversation.
  • Clients: Klaus Buergi
  • Country: Switzerland
Oct 09, 2023
You get high grades for organizing this trip (Organization, accomodation, guide, etc.)
The only negative point is the location of the hotel Lakeshore Taroko in Hualien. No complaints about the hotel itself. But the location was far away from everything and we prefer places in active neighborhoods.
  • Clients: Roger T
  • Country: United States
Oct 03, 2023
Great experience
We enjoy our Kunming-Dali-Lijiang tour. Hotel in Lijiang was excellent. All tour guides were very nice and experienced with local culture. We also like that we can tailor the trip details to fit our liking. Great experience.
  • Clients: Terry & Aileen Jenkins
  • Country: Australia
Sep 29, 2023
Best holiday we have experienced.
From the initial planning stage thru to the end our agent, Emily, has been fantastic. We had a rough outline of our itinerary and with her help we fine tuned it to become one of the best holidays we have experienced. We are a couple in our 60s/70s and have always traveled independently so to have an agent arrange our trip we were at first a bit hesitant, we can now say that our future trips will be booked using AgateTravel and Emily.
Upon arrival in Cairo their representative was waiting for us as we disembarked the plane, he made the visa, immigration & customs seamless it took less than 30 minutes. Throughout the 12 days we spent in Egypt we had 3 different personal guides/Egyptologist's who were extremely knowledgeable and eagerly explained the finer details of the historical importance. The transportation vehicles were all of a high standard and all had working air-conditioning, the drivers were extremely proficient in navigating the Cairo traffic. The Nile cruise boat was the Concerto II, a new and modern vessel with every modern comfort, all cabins have a small balcony in which we could stand and watch the Nile sail past. We were hoping that the new Grand Egyptian Museum would be open but alas it was still not ready in September, hopefully it will be open in the near future and we will be able to visit Egypt again.
We recommend AgateTravel and will certainly be using them again for our future adventures.
  • Clients: William
Sep 27, 2023
Beautiful Scenery in Switzerland
Beautiful scenery. Hotel proximity to train stations was generally good. 3 star rooms varied greatly, from very good to average. Sizes of rooms varied the most. Bathrooms were generally newly refurbished.
  • Clients: MT
Sep 26, 2023
Well done, Emily.
Thank you and will be in touch soon.
  • Clients: JENMI SURYADI
  • Country: Indonesia
Sep 26, 2023
Very pleasant and excellent trip
Zhang Jia Jie .... Amazing views
Very pleasant and excellent trips, Guide Amanda patiently served us from morning till evening. The photos shoots continue non stop hahaha and the Trips are very well arranged, along with the hotel which is very close to the crowds. this is the Best and trusted internet Tour , and Wendy very help us to our itinerary and never stop to guide us. we will visit China again. and absolutely will use your travel. thank you
  • Clients: Aline and Danny
  • Country: Brazil
Sep 24, 2023
Fantastic time in Mongolia
We spent 6 days in Mongolia visiting stunning sites and experiencing the rich culture. Our guide Binderiya was wonderful! She was very knowledgeable and attentive. I wanted to buy an art piece of one of the buddhist deities however we did not have time to go around shops; Binderiya was so thoughtful that she contacted multiple people she knew to look for this exact art piece and to my luck they managed to find it.
The vehicle we used to travel to the camps and site was very comfortable and the driver was very good.
We requested a few amendments to our accommodation and itinerary and travel consultant Wendy would always look into it and make the alterations when feasible.
We had a fantastic time visiting Mongolia and would recommend it to friends/family.
  • Clients: Seb Lawson
  • Country: UK
Sep 21, 2023
Wonderful tour of Tibet
A wonderful tour of Tibet that surpassed my highest hopes. An extremely responsive & professional company, and a truly excellent guide and driver.
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